Daim Ntawv Qhia Tus Neeg Siv

5 6 74
Questions? Comments?
We are here to help!
Phone: [phone]
Email: [e-mail]
www.SereneLifeHome.com
Option 2: Ethernet connection
a. Click the "Ethernet connection" icon;
b. Power on the device, connect the camera to router with
Ethernet cable (camera will be powered on in 30-60 seconds);
c. Add the matched device until set up successfully.
www.SereneLifeHome.com
FAQ
1. What if the camera cannot connect to Wi-Fi?
• Check if your Wi-Fi password contains special characters such
as spaces, commas, periods, etc, which may not be recognized
by the camera.
• The camera is only available to 2.4GHz Wi-Fi, not 5GHz Wi-Fi.
Please check and see your Wi-Fi frequency band of the router.
• Keep your mobile phone as close to the camera as possible,
and keep your camera as close to the router as possible.
• Poor Wi-Fi signal may result in failure to connect to your camera.
You can use a Wi-Fi Range Extender which will extend the Wi-Fi
signal and wireless coverage of existing wireless networks.
www.SereneLifeHome.com
• If you have an Ethernet cable at home, please try to set up the
camera with it, then follow the directions on the APP to change
into a Wi-Fi network.
• If you fail to connect the camera, please follow these
steps and try again:
1. Remove power cord. Then, re-plug it in.
2. Press and hold the RESET button for over 10 seconds to
restore the camera to factory settings when you hear the
voice prompt and the IR light turns on.
3. Set up the camera once more when you hear the voice prompt.
2. After inserting the SD card properly, why does the
camera still not have any recorded videos?
• The camera needs to be inserted when the camera is off.
• After the camera is inserted with SD card, the video recording
function needs to be turned on manually.
• Steps: Settings-SD Card-Activate. Then set up for recording in
Settings-Record-Continuous Recording/Motion-Detection,
enable the recording and save the settings.
www.SereneLifeHome.com
3. APP can't receive the alarm notification?
• The camera has motion detection and alarm function, but it
needs manual setup. Steps: Enter the camera "settings",
select "Notifications", enable the motion detection feature
and save the settings.
4. What if I forget my account & password?
• You can find your account & password with the binding email,
it will not be found if not binding with email.
5. How can I see the recorded video? Can I put the SD card
in the computer to playback?
• For your privacy and security, video files are encrypted, it must
be playback through mobile phone APP or computer APP, and
it cannot be played directly on the computer, you need to export
the video through SDtool, a special video export tool.
The SDtool can be downloaded from www.mipcm.com.
6. How does the camera restore to factory settings?
• Press and hold the RESET button for 10 seconds, you will hear
the voice prompt "Restore the factory settings successfully",
now camera starting to restore, it will finish about 60 seconds,
then you will hear a chime (Do not power off during restore
procedures).