Instructions

If you’re having issues with the remote control of your NX-1002 Soundbar not
working please follow the steps below to update the firmware of your NX-1002
soundbar and the remote control should then function properly.
1. Download Firmware Update File and MP3 Test File from the
“Specifications and Support” tab found
HERE.
2. Copy the files onto a blank USB drive.
3. Power on the NX-1002 Soundbar.
4. Disconnect all terminals on the Soundbar (HDMI, Cox, Aux, Optical etc.).
5. Insert the USB drive into the USB-A port on the Soundbar.
6. Long press the button on the Soundbar and keep the button pressed
down until the Firmware update process has finished (see image below):
7. The Soundbar will the start the Firmware update. Please do not
disconnect power to the Soundbar during the Firmware update process.
8. Once the Firmware update is finished, the Soundbar will auto re-start.
9. Release the button when the Soundbar auto re-starts.
10. Unplug the USB drive and turn off the Soundbar.
11. The Firmware update should now be complete.
12. Reconnect the terminals and power on the Soundbar.
13. Your NX-1002 Soundbar remote control should now work.
If you’re still having issues with your NX-1002 Soundbar after going through this
Firmware update process, please e-mail us on
[e-mail]