User's Manual

Network Video Technologies
4005 Bohannon Drive • Menlo Park, CA 94025 • USA
(+1) 650.462.8100 • FAX [phone]
nvt.com • www.nvt.com/email
Copyright © 2011 NVT, Inc.
10/11 453-1701-1-B2
Page 17 of 17
TROUBLESHOOTING
CUSTOMER SUPPORT
PRODUCT RETURNS
Confirm that the NVT transceivers have been configured to communi-
cate with each-other, per instructions on page 3.
If you are experiencing problems, attempt to simplify your setup. Test
each cable segment separately. For example, test the IP camera
directly at the ethernet switch without other equipment. Then add in the
NVT transceivers, back-to-back. Test each segment of a long cable-run
independently. Attempt to isolate the problem.
Most IP camera installation problems involve configuring the IP camera
and the recorder to recognize each other. If in doubt, connect the
camera directly to the Ethernet switch, bypassing the transceivers.
Consult the IP camera and/or recorder installation manuals for configu-
ration instructions, or contact the camera or recorder manufacturer.
In the event that any of the products is damaged, altered, or modified
without the express written consent of NVT, any warranty for those
products will cease and NVT will have no further liability as it pertains to
those products.
NVT assumes no responsibility for damages or penalties incurred result-
ing from the use of this product in a manner or location other than for
which it is intended.
NVT’s liability under any warranties shall be discharged by replacing or
repairing any part or parts which do not conform to the applicable
warranty under normal and proper use. NVT’s liability with respect to
any product shall not exceed a refund of the price received by NVT for
that product, and in no event shall NVT have any liability for any inciden-
tal, consequential, special, or indirect damages.
Some states do not allow the exclusion or limitation of special, inciden-
tal, or consequential damages, so the above limitations or exclusions
may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.
LIMITED LIFETIME WARRANTY
NVT warrants that the product conforms to NVT’s applicable published
specifications and is free of defects for the life of the product. There
shall be no other warranties, express, statuatory, or otherwise, including
any implied warranty of merchantability, of fitness, or any other obliga-
tion on the part of NVT with respect to any of the products.
NVT customer support is available for consultation from 8:00 AM to 5:30
PM PST Monday through Friday. In addition, emergency after-hours
callback support is available.
USA Office: (+1) [phone]
USA Fax: (+1) [phone]
UK Office: (+44) (0)20 8977 6614
UK Fax: (+44) (0)20 8973 1855
Email USA: www.nvt.com/email/info
Email UK: www.nvt.com/email/eusales
Web home page: www.nvt.com
Please call before returning units to NVT. Returned materials must have
a “Returned Materials Authorization” (RMA) number from NVT marked
on the outside of the shipping carton.
FCC USER INFORMATION
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which
can be determined by turning the the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING
Changes or modifications not expressly
approved by the manufacturer could void the
user’s authority to operate the equipment.