FAQ

Nuvelle Lock Solid Hardwood: Frequently Asked Questions

1. Why should I consider solid hardwood flooring?

Hardwood offers an almost infinite array of styles with warmth and beauty that has

stood the test of time. It is easy to clean, more sanitary than carpet and is incredibly

durable.

2. Why does the industry allow up to 5% of the wood to have minor issues?

By not removing 100% of the material with minor quality issues in the factory, we help

save precious natural resources as well.

3. Do I need a moisture barrier if my hardwood flooring will be installed above grade?

Yes, the barrier will help prevent moisture from reaching the floor and causing damage.

The barrier should be installed between the subfloor and the hardwood flooring.

4. Can I expect my floor to have color variations?

Yes. Hardwood flooring is a natural product. Therefore, you should expect there will be

natural color variations in the wood. Although lower grades of flooring will have a larger

number of character blemishes, you can expect color variations in all grades.

5. How do I acclimate my solid hardwood floor?

Yes. Acclimation is recommended for all solid hardwood flooring products. Check with

your retailer on more detailed instructions regarding acclimation requirements.

6. I’m installing 5/8” solid hardwood, how much expansion gap should I leave?

Solid 5/8” hardwood has more expansion and contraction with seasonal changes, so

leave at least a ¾” expansion gap around the perimeter of the room.

7. Can I install solid hardwood in a basement?

Hardwood floors are not recommended for installation in a basement, due to the high

levels of moisture that occur in a below grade installation

8. Can I install solid hardwood in a bathroom?

Solid hardwood is not recommended for bathrooms as high moisture conditions can

damage the hardwood.

9. How does humidity affect hardwood flooring?

As a natural material, hardwood can be affected by changes in humidity in your home.

In bathrooms or rooms below ground level, humidity and the potential for pooling

water can create problems. Solid hardwood flooring is not recommended for these

areas.

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Nuvelle Lock Solid Hardwood: Frequently Asked Questions 1. Why should I consider solid hardwood flooring? Hardwood offers an almost infinite array of styles with warmth and beauty that has stood the test of time. It is easy to clean, more sanitary than carpet and is incredibly durable. 2. Why does the industry allow up to 5% of the wood to have minor issues? By not removing 100% of the material with minor quality issues in the factory, we help save precious natural resources as well. 3.
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10. How does moisture affect my hardwood flooring? Excessive moisture can lead to numerous changes to your floor, such as cupping, buckling or cracking. Therefore, it is highly recommended that you do not use water to clean your floors. 11. What's the best way to clean hardwood flooring and keep it looking like new? Sweep or vacuum (using a brush or felt head) your hardwood floor regularly to eliminate abrasives, like dust and dirt that could damage the finish.
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17. Can solid hardwood flooring be refinished? Absolutely! However, while refinishing a solid hardwood floor can be done, it will void any finish and wear warranty in place to the original purchaser. 18. The floor beneath my rug is lighter than the exposed floor, what can I do? It is normal for hardwood floors that are exposed to sunlight to darken over a period of time.