How to Guide

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16
TROUBLESHOOTING
Capsule droped down directly
to used capsule container.

The water tank is empty.
-The Cold cups / mugs.
- Scale build-up in machine.
- Cold machine.
Fill water in the water tank.
Preheat cup / mug.
- Descale.
- For cold machine, brewing a cup of
water to warm up the circuit.
Empty the used capsule container.

the handle and open it once again.
- Leave a few seconds to let the residual
pressure to escape.
-Occasional drops are normal, it is
not a defect
-The used capsule container
is full.
-The capsule is deformed

- Opened the handle too

-Capsule deformed
-the heater is keeping warm.

Capsule can’t drop down
steam when handle opened.
Water on table
Occasional drops drip out of
the dispensing head
Handle can not close
-Water tank is leaking.
-Drip tray is full of water.

opened the brewing chamber
without drip tray set in place.
-Water tank is out of its place

-Check if the valve on water tank is
stuck.
- Empty the drip tray.
- Make sure the drip tray set is in place.
- Make sure the water tank is in place.
1)Change the Capsules.

align with the Capsule chamber.

-Use a new Capsule
-Capsule is not placed well in
brewing chamber.