User Manual
4
Troubleshooting
1. Please note, if a power failure occurs due to disconnection of the power cord, or the off power button has
been pushed off during an ice making cycle, small ice chips may formed and lodge in the automatic shovel
causing it to jam. If this occurs, the ice chips maybe removed by disconnecting the power cord and gently
pushing the shovel to the rear of the cabinet and removing the ice chips, then restarting.
2. Please restart the ice maker by pressing Stop and then Start. If the Ice shovel does not push the Ice into the
Ice collector after the formed Ice drops from the evaporator finger while at the same time the M light is on,
check to see if the water tray is horizontal or balanced. If not then adjust by pressing the Ice shovel lightly with
your finger. Then re-start the Ice maker.
Problem
Possible Cause
Suggested Solutions
The compressor works
abnormally with a Buzzing
noise
The voltage is lower than
recommended
Stop the Ice maker and do not restart
until the voltage is normal.
Water shortage indicator
light is on
1.There is no water
2.The pump is full of air
1. Press the stop button, fill with water,
wait 3 minutes and press the start
button to restart. When the water has
reached the fill line the ice maker will
restart automatically.
2. Open the drain cap, and let several
drops water runs out.
Indicator lights on display are
not on
Blown fuse/ No power
Replace fuse / Turn power on
The Ice made is too large
and with pieces sticking
together.
1.Wrong ice size is selected
2.Ice of previous cycles left
in the water tray
3.The evaporator is too low
1.Stop the unit right away, restart the
unit till the ice in water tray melt down
2.Select the M or S ice size
3.Shift the evaporator a little.
Conditions for Ice making
Cycle are right but no ice is
made.
A. There is no refrigerant in
the compressor
B. Compressor is broken
down
Fan motor is broken
call for service
The lights of ice full and
deficient come at in the same
time.
Water tray is blocked by ice
cube
Clear the ice cube under the ice shovel
pull out the plug and insert It again then
press the ”START” button, two
minutes later the machine will restart
automatically
Machine keeps running, but
the water is warmer than the
normal water
The magnetic valve is
broken
Replace the magnetic valve