Use and Care Manual
Troubleshooting.
*
Keurig
®
and K-Cup
®
are registered trademarks of Keurig Green Mountain, Inc.
PROBLEM: Unit won’t brew
once size is selected and Start/
Cancel Button is pushed.
SOLUTION 1: If the Water
Reservoir becomes empty
during the brew cycle, the
Brew Choice
™
Pod + Carafe will:
• Beep 3 times.
• Flash your last selected brew
size on the Control Panel.
• Display “H20” on the Control
Panel and flash in sync with
the selected size.
• Extinguish all brew sizes.
Add water to the Water
Reservoir up to the MAX fill line.
NOTE: The Brew Choice™ may
run out of water mid-cycle.
WARNING: To avoid the risk of injury, do
not fill your Water Reservoir mid-cycle.
If you add water, press the Start/Cancel
Button to cancel the brew cycle, then
re-fill your Water Reservoir.
SOLUTION 2: If the top lid of the
Pod + Carafe Brew Area is open
or not fully shut when making
brew selections, the unit will not
begin brewing. Before starting
a brew cycle, make sure the
top of the unit is fully shut. Keep
lid closed tightly during the
brewing process.
PROBLEM: Brewing is
interrupted and cancels.
SOLUTION 1: If the user presses
the Start/Cancel Button during
a brew cycle, the unit will beep
once, stop its current action,
and return to a ”Ready to Brew”
state. If this occurs, dispose
of the
*
K-Cup
®
pod or ground
coee that was in the Brew Area
and begin brew process again,
adding desired
*
K-Cup
®
pod or
ground coee to the Brew Area
and making brew size selections.
Tips & tricks.
• Brew a stronger, more
concentrated cup of coee by
selecting a smaller pod size,
like 6 or 8oz.
• Always fill your Water
Reservoir with fresh filtered
water. The better the quality
of your water, the better
tasting your coee will be.
• Recycle or compost your used
*
K-Cup
®
pods. If you purchase
biodegradable pods, the
entire pod can be added to
a composter. Used coee
grounds can be added to soil
to enrich garden beds.
SOLUTION 2: If the top lid of the
Brew Area is opened during
the brew cycle, brewing will
cancel. All sizes will become
extinguished on the Control
Panel and the Brew Selector Dial
will become inactive. Pod and/or
Carafe will stay illuminated and
the coee maker will continue to
display time. Make sure the top
of the Brew Area is fully shut and
tightly sealed during brew cycles.
PROBLEM: Coee tastes bad.
SOLUTION 1: Too little ground
coee may have been added
to the Gold Tone Filter. Use the
Coee Ground Scoop to adjust
the amount of grounds you’ve
added based on your preferred
coee taste and strength.
SOLUTION 2: Poor water quality
used in Water Reservoir. Use
filtered or bottled water for the
best taste.
SOLUTION 3: The unit needs
cleaning. See Care and
Maintenance on page 28.
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