User's Manual

27
Problem Solution
SiriusXM is inoperative.
• Verify that the radio is tuned to the Bluetooth® Audio and "SiriusXM" is selected as the audio device.
• Verify that the SiriusXM unit is paired to the radio's Bluetooth device list.
• Visit your local dealer.
Pairing lost or Device removed from
the radio's paired device list.
• Re-pair the device to the radio. See page 9 or 19 for instructions on how to pair the device.
No SXM Signal message displayed on
radio display.
• Verify the vehicle is outside and the SiriusXM antenna has a clear view of the sky.
• Move the vehicle to a dierent location.
• Visit your local dealer.
Check SXM Tuner message displayed
on radio display.
• Visit your local dealer.
Check SXM Antenna message
displayed on radio display.
• Visit your local dealer.
Subscription Updated message
displayed on radio display
• This is normal operation. This is just an advisory message informing you that a change to the subscription
has been detected. Tune to a dierent channel to clear the message, no further action is required.
Channel Not Available message
displayed on radio display.
• You have tuned to a channel that no longer exists (either by recalling a preset or going to the last playing
channel after starting the vehicle). Change to a dierent channel.
Ch Unsubscribed message displayed
on radio display.
• You have tuned to a channel you have not subscribed to (either by recalling a preset or going to the last
playing channel after starting the vehicle). Tune to a dierent channel.
• Your subscription has expired. Contact SiriusXM for subscription information.
Choppy or degraded audio quality. • Disconnect and reconnect the SiriusXM device to the vehicle's radio. See page 8 or 18 for instructions on
how to reconnect the device.
• Verify any other devices are turned o (Wireless hot-spots, microwave ovens, computers, remote control
toys, wireless microphones, alarm systems, intercoms, room monitors, ourescent lights, and electrical
appliances). Also, other RF Emitting devices may cause interference and undesired operation.
SiriusXM device does not
automatically reconnect to the
vehicle's radio.
• This is normal operation. The radio may prioritize devices according to response time as the radio turns on
and powers up. This is a function of the radio, and not a defect or malfunction of the SiriusXM device.
Other issue not listed. • Visit your local dealer.
TROUBLESHOOTING