8.5

Table Of Contents
vi TextBridge Professional Edition User's Guide
A TROUBLESHOOTING AND ERROR CORRECTION
What To Do if You Have a Problem .................... A–2
Error messages and possible solutions.................. A–3
Installation Problems ............................. A–22
Basic Troubleshooting for Installation Problems ...... A–22
Scan Problems................................... A–23
Basic Troubleshooting for Scan Problems ........... A–23
Problems using a TWAIN driver .................. A–24
Assorted scanner driver problems ................. A–26
Expected scan options are grayed out— (TWAIN or
Adobe Photoshop Import Plug-in) ........... A–26
Scan problems after Clicking GO.................. A–27
Crash Problems.................................. A–29
Basic Troubleshooting for Crashes................. A–29
TextBridge-Specific Crash Problems ............... A–30
Processing image files created by other applications ... A–30
Instant Access OCR Problems .................... A–31
TextBridge Instant Access OCR Problems ........... A–31
Problems with TextBridge Pro or Instant Access OCR.. A–33
Final Check for Unresolved Problem .................. A–34
B SAMPLE DOCUMENTS
Markplan ....................................... B–2
Zonepic ......................................... B–3
Plexis .......................................... B–4
Resume ......................................... B–5
3col ............................................ B–6