8.5

Table Of Contents
Troubleshooting and Error Messages A–31
Instant Access OCR Problems
Error type -50 on attempt to run
Possible conflict with Object Support Library version
Use the Get Info command on ObjectSupportLib; if it is
installed it is located in the Extensions folder.
Apple TECHNOTE 1095 says there are many problems with
early versions of this library.
Apple recommends version 1.2 for all users. It is supposed to
fix all known crashing bugs.
Install the update found at the Apple Web site at
www.apple.com.
TextBridge Instant Access OCR Problems
Using software with a confirmed conflict
Using Apple Guide 1.2.5
Apple Guide is located in the Extensions folder.
Use Apple Guide 1.2.7 or higher.
Call Apple customer support:
Mac Easy Open
Now Super Boomerang