8.5
Table Of Contents
- Table of Contents
- Preface
- Chapter 1 – Introduction
- Chapter 2 – Installation
- Chapter 3 – TextBridge Pro Tools
- Chapter 4 – Using TextBridge Pro
- Chapter 5 – Tutorials
- Chapter 6 – Tips and Techniques
- Appendix A – Troubleshooting and Error Correction
- Appendix B – Sample Documents
- Appendix C – AppleScript Interface
- Glossary of Terms
- Index
Troubleshooting and Error Messages A–23
SCAN PROBLEMS
Basic Troubleshooting for Scan Problems
Try these basic troubleshooting tips when you have problems
scanning.
• Make sure the scanner works with the manufacturer’s
software before trying it with TextBridge Pro software.
• Make sure the scanner is powered on and ready.
• Make sure the scanner is connected to the computer’s SCSI
interface.
• Make sure the scanner and all other connected SCSI devices
are turned on.
• Turn the scanner power off, then turn it on again.
• Make sure no two SCSI devices have the same ID. The
following IDs are typically used by the Macintosh:
ID 0 for the internal hard drive
ID 3 for a CD-ROM drive
ID 5 for Apple Scanners
ID 7 for the Macintosh computer
• Make sure the SCSI chain is properly terminated.
• Use a different SCSI ID for the scanner (between 1 and 6
inclusive).
• Remove devices from the SCSI chain to isolate the problem.
• Use shorter, high quality SCSI cables (18-24 inches each, less
than 20 feet total length).