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PaperPort Getting Started Guide 9
Technical Support
Nuance offers both complimentary and fee-based technical support options
designed to meet your individual needs. Our services offer person-to-person
telephone and e-mail technical support. We also offer self-service, 24-hour
access to our Knowledge Base.
Visit http://www.nuance.com for information about your support policy, local
support contacts, and product updates. Before contacting Nuance, be sure to read
the user documentation and review the Release Notes.
Minimum System Requirements
• Minimum hardware requirements:
― Intel Pentium
TM
compatible, or higher processor
― 1 GB of memory (RAM)
― 700 MB free hard disk space for the application files and installation
― 30 MB for the Nuance Cloud Connector
― 1024 x 768 resolution display with 16-bit (High Color) or higher
• Supported operating systems:
― Windows XP 32-bit with SP3 or above
― Windows Vista 32-bit and 64-bit with SP2 or above
― Windows 7 in 32-bit and 64-bit versions
• Supported web browsers:
― Internet Explorer 7, 8 and 9
― Firefox 3, 4 and 5
― Chrome: current (versions 4 through 12 were tested)
A CD or DVD drive or web access is needed for installation. An Internet
connection and web access are necessary for online activation, registration,
technical support, and live updates.