9.0
Table Of Contents
- Welcome
- Installation and Setup
- Introduction to OmniPage Pro
- Processing Documents
- OmniPage Pro Settings
- Customizing OCR
- Technical Information
- General Troubleshooting Solutions
- Supported File-Format Types
- Scanner Setup Issues
- Scanner Drivers Supplied by the Manufacturer
- Scanner Drivers Supplied by Caere
- Scan Manager is Needed with OmniPage Pro
- Problems Connecting OmniPage Pro to Your Scanner
- Missing Scan Image Command
- Scanner Message on Launch
- System Crash Occurs While Scanning
- Scanner Not Listed in Supported Scanners List Box
- Scanning Tips
- OCR Problems
- Uninstalling the Software
OCR Problems
96 Chapter 6
OCR Problems
This section contains information and solutions for possible OCR
problems.
Topics in this section include:
• System Crash During OCR
• Text Does Not Get Recognized Properly
• Problems With Fax Recognition
System Crash During OCR
Try these solutions if a crash occurs during OCR or if processing takes a
very long time:
• Resolve low memory problems. See “Low Memory Problems” on
page 88 for more information.
• Resolve low disk space problems. See “Low Disk Space
Problems” on page 88 for more information.
• Minimize all applications or click Alt+Tab to check for Windows
error messages.
• Check the quality of the image you are recognizing. See “What is
the quality of the original document?” on page 55 for more
information.
See “Scanning Tips” in the previous section for ways to improve
the quality of scanned images.
• Break complex page images (lots of text and graphics or elaborate
formatting) into smaller jobs. Draw zones manually or modify
automatically created zones and perform OCR on one page area
at a time. See “Customizing Zones” on page 63 for more
information.
• Restart Windows 95 or 98 in safe mode or Windows NT in VGA
mode and test OmniPage Pro by performing OCR on the
included Sample.tif. See “Testing OmniPage Pro” on page 87.
• If you are performing multiple tasks at once, such as recognizing
and printing, OCR may take longer.