9.0

Scanner Setup Issues
Technical Information 93
Problems Connecting OmniPage Pro to Your Scanner
Try these solutions if you experience a problem between OmniPage Pro
and your scanner or if you receive a scanner error message when you
launch OmniPage Pro.
• Make sure the scanner is supported by OmniPage Pro with your
version of Windows 95 or 98, or Windows NT.
A list of tested scanners is provided in the
Scanner Setup Notes
.
Scanner Setup Notes
can be accessed by clicking
Start
in the
Windows taskbar and choosing
Programs

Caere Applications

Caere
Documents

Scanner Setup Notes.
If your scanner is not listed, call
your scanner manufacturer to find out if it is supported, or visit
www.caere.com
.
• Make sure the Caere Scan Manager is installed and that you have
selected the correct scanner in the Scan Manager.
See “Scan Manager is Needed with OmniPage Pro” on page 92.
• Make sure you have installed the appropriate scanner driver. See
the
Scanner Setup Notes
for more information.
• Make sure your scanner is connected, turned on, compatible with
your system, and runs with the software provided by the
manufacturer
before
you use it with OmniPage Pro.
• Scanner drivers must be loaded at startup. Turn on your scanner
first and then restart your computer.
• Make sure the scanner is not in use by another application.
• Uninstall and then reinstall the Caere Scan Manager. Refer to
“Scan Manager is Needed with OmniPage Pro” on page 92