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OCR Problems
Technical Information - 127
OCR Problems
For an overview of OCR, see page 6. This section contains information
and solutions for possible OCR problems. Topics include:
 Crash During OCR
 Text Does Not Get Recognized Properly
 Problems With Fax Recognition
Crash During OCR
Try these solutions if a crash occurs during OCR or if processing takes a
very long time:
 Check the quality of the image you are recognizing. See What is
the quality of the original document? on page 90 for more
information.
See Scanning Tips in the previous section for ways to improve
the quality of scanned images.
 Break complex page images (lots of text and graphics or elaborate
formatting) into smaller jobs. Draw zones and perform OCR on
one page area at a time.
 Resolve low memory problems. See Low Memory Problems on
page 121 for more information.
 Resolve low disk space problems. See Low Disk Space
Problems on page 123 for more information.
 Restart your computer and test OmniPage Pro by performing
OCR on the Test TIFF.
 Reinstall OmniPage Pro.
Text Does Not Get Recognized Properly
Try these solutions if any part of the original document is not converted
to text properly during OCR:
 Look at the original page image and make sure that all text areas
are enclosed by
Text
or
Automatic
zones. See Specifying Zone
Types on page 32.
 Make sure the zone contents files assigned to zones contain all
the characters you need. See Specifying Zone Contents on page
108.