16.0

Technical information 87
Technical information
This chapter provides troubleshooting and other technical
information about using OmniPage 16. Please also read the online
Readme file and other help topics, or visit the Nuance web pages.
Troubleshooting
Although OmniPage is designed to be easy to use, problems
sometimes occur. Many of the error messages contain self-
explanatory descriptions of what to do – check connections, close
other applications to free up memory, and so on.
Please see your Windows documentation or OmniPage online Help
for information on optimizing your system and application
performance.
On supported file formats, see the Online Help.
Solutions to try first
Try these solutions if you experience problems starting or using
OmniPage:
• Make sure that your system meets all the listed
requirements. See the Installation and setup chapter.
• Make sure that your scanner is plugged in and that all
cable connections are secure.
• Visit the support section of Nuance’s web site at
www.nuance.com. It contains Tech Notes on commonly
reported issues using OmniPage. Our web pages may also
offer assistance on the installation process and
troubleshooting.