10.0

Product Support
viii
Product Support
For the fastest and easiest way to get help, please look for solutions in
this manual or in the online Help. See “General Troubleshooting
Solutions” on page 52 for troubleshooting tips.
If you need additional help, please use the following resources:
• Caere on the World Wide Web
Go to Caere’s World Wide Web site for common questions and
answers, updates, patches, troubleshooting procedures, and
product information. Caere’s Web site address is
www.caere.com. You can also connect to Caere’s Web site by
choosing
Caere on the Web
in the Help menu.
• OmniPage Pro Readme File
Read the
OmniPage Pro Readme
file for last-minute information
about the software. You can view a text version of the
Readme
file
from the first installation screen during installation of OmniPage
Pro. To open an HTML version of the file after OmniPage Pro has
been installed, choose
Readme
in the Help menu.
• Caere Scan Troubleshooter
Use the
Caere Scan Troubleshooter
to set up a scanner that is not
listed in Caere Scan Manager or to resolve problems using your
scanner with OmniPage Pro. The
Caere Scan Troubleshooter
has
been provided to you in HTML format. Start
Caere Scan
Troubleshooter
by choosing it from the Help menu of either Caere
Scan Manager or OmniPage Pro.
• Caere Product Support document
Read the
Caere Product Support
document to get a list of support
telephone numbers, including ones for international product
support. This document has been provided to you as an
electronic document in HTML format. To open this document,
choose
Product Support
in the Help menu.