7.0

Product Support
5-10 Technical Information
Product Support
Please look first in OmniPage Pro’s online help or in this manual if you
need help — you may be able to save yourself a phone call.
Product Support Services
Product support and information are available for registered users
through these services.
International Product Support Numbers
These phone numbers, listed by language, are for registered users in the
European Community.
Information Product Support Needs From You
Please have the following information ready and be near your computer
when you call Caere Product Support:
• OmniPage Pro version and serial number
• The amount of RAM in your system
• A listing of the autoexec.bat and config.sys files
• The make and model of your computer system and peripheral
devices (scanner, printer, monitor, and so on), if applicable
Service How to Contact
Service
Provided
World Wide Web home page http://www.caere.com common Q&A
and product
information
Download Service (BBS) (408)-395-1631 patches, updates
Automated Fax Response Service (408)-354-8471 common Q&A
Phone Support in North America
(fee-based)
(408)-395-8319 troubleshooting
German +(49) (0) 2208 94770
English +(49) (0) 2208 947714
French +(49) (0) 2208 947716
Italian +(49) (0) 2208 947721
Spanish +(49) (0) 2208 947718