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Table Of Contents
General Troubleshooting Solutions
2 Technical Information
General Troubleshooting Solutions
If you have a problem with OmniForm, first check that your computer,
scanner, and other applications are functioning properly.
Make backups of OmniForm files regularly, preferably in a location
other than your hard drive. This could save you hours or days of work
if the unexpected happens: file deletion or corruption caused by disk
crashes, viruses, or user error.
Solutions to Try First
Try these possible solutions if you experience problems using
OmniForm.
Make sure that your system meets all requirements as listed in
“System Requirements” on page 2-2.
Restart your computer and make sure other applications are
functioning properly.
Make sure that your scanner is plugged in and turned on, and
that all cable connections are secure.
Turn off your computer, restart your scanner, and then restart
your computer.
Use the software that came with your scanner to verify that it
works properly in Windows before using it with OmniForm.
Fix Windows problems before using OmniForm again.
Run virus-checking software regularly.
Defragment your hard disk occasionally. See your Windows
online help for more information.
Run ScanDisk for Windows 95 or Check Disk for Windows NT to
check your hard disk for errors. See Windows online help for
more information.
Uninstall and reinstall OmniForm.