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If you are upgrading from Dragon Dictate 4 or Dragon for Mac version 5, see Upgrading from Dragon Dictate 4 or
Dragon for Mac 5: FAQ
About Dragon Professional Individual for Mac
I just installed Dragon. Where did it go?
It's in your Applications folder. Open the Applications folder and double-click Dragon to launch. All of Dragon's
features are available in the Dragon menu ( ), located in the menu bar.
See Using the Dragon menu for more information.
Bonus tip: In the General Preferences, select Launch Dragon at Startup to ensure Dragon is always
running, even after a reboot.
Do I need a unique profile for each user?
Yes. A profile contains specific information about each person's voice. Each profile also contains one or more dictation
sources (microphones) that have been calibrated for use with the user's voice.
See Using profiles and dictation sources for more information.
How can I tell what mode Dragon is in?
Check the Status Window. The microphone button, to the left, indicates the microphone mode to dictate, the
microphone needs to be on ( ).
The Recognition mode icon in the center of the Status Window indicates what Dragon is listening for general
dictation and commands (Dictation mode), commands only (Commands mode), letters (Spelling mode), or numbers
(Numbers mode). For most purposes, you should be in Dictation mode ( ). See Recognition modes for more
information.
If you don't see the Status Window, click the icon in the menu bar and select Show Status Window. See The
Status Window for more details.
Note: If you are in Transcription mode, you cannot dictate with Dragon, and the Status Window is hidden.
To exit Transcription mode, click the Switch to Dictation button on the Transcription window, or click the
icon in the menu bar and select Switch to Dictation… to exit Transcription mode. See Transcribing
recorded audio for more information.
Why isn't there any punctuation in my dictated text?
You need to dictate punctuation marks as you speak with a few exceptions, such as apostrophes and hyphenated
words, Dragon will not attempt to guess where punctuation should be placed. See Punctuation—General for details on
dictating punctuation.
Recognition
I'm not happy with the recognition. What can I do?
First, check your microphone placement: if you are using a headset, the microphone should generally be about an inch
from the side of your mouth. See Microphone placement for more tips.
Next, try running Microphone Setup again. Click the icon in the menu bar and select Improve Recognition >
Microphone Setup… This will ensure that your microphone is properly calibrated for your current environment. See
Microphone Setup for more details.
If you are still having problems, Voice Training can help Dragon understand how you speak. Click the icon in the
menu bar and select Improve Recognition > Voice Training… The more Dragon hears you speak, the better it can
recognize your voice. See Voice Training for more details.
For more tips on improving recognition, see Poor recognition in the Troubleshooting section.
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