6.0

Commands are not working
Are you using a custom command?
Yes:
l See Troubleshooting Commands for tips on solving the problems with your custom commands.
No:
1. Check your Recognition mode in the Status Window. To use commands, you should be in Dictation mode (
) or Commands mode ( ). See Recognition modes for information about changing Recognition modes.
2. If you are in Dictation mode, make sure you pause briefly before and after you issue a command. If you don't
pause, Dragon may transcribe the command as dictated text. See Using commands in Dictation mode for
more information.
3. Make sure the command you are trying to use is available in the current context. See The Commands window
for more information.
4. If the command you are trying to use is not available in the context you are in, try using a different type of
command, such as menu walking, to get the result you need. See Menu Walking for more information.
Correction is not working
If you are using an application that is not supported by Dragon, you may not have access to features such as
Correction. Check the Guidance window for information about what Dragon can do in your current application. See
Mixing dictation with typing for more information.
Even if you are using a fully supported application, be aware that Correction is also not available for Transcription files.
You can edit transcribed text by voice, but Dragon does not have access to the audio required to use Correction. See
Editing a transcribed file for more information.
If you selected Always Show Correction Window When Dictating in the Advanced Preferences panel, the
Correction window displays a warning when Correction is not available. See Preferences window: Advanced pane for
more information.
Dragon is not working with my Web browser
Are you using Firefox or Safari?
No:
Currently, Dragon offers Web extensions only for Firefox and Safari. If you wish to use a different browser, you
can access some Dragon functions:
l You can dictate into most text fields, but you may not have access to correction or editing by voice.
Check the Guidance window for information about what Dragon can do in the selected text field. See
Mixing dictation with typing for more information.
l You can use menu walking commands to access functionality built into the browser. For example, say
"Click File menu," then say "Click New Tab." See Menu Walking for more information.
You cannot use your voice to access links, buttons, or other Web page features. If you need access to these
features, use Safari or Firefox instead.
Yes:
1. Make sure you have installed Dragon Web Extensions for your current browser.
2. Make sure you have the latest version of your browser.
3. See Troubleshooting Dragon Web Extensions for more details.
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