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1. Click the icon in the menu bar and select Improve Recognition > Microphone Setup…
2. Follow the on-screen instructions to complete Microphone Setup. See Microphone Setup for more
information.
4. Try using a different microphone, preferably the internal microphone, if available. If recognition improves,
continue using the new microphone, or see Poor audio quality for other steps to solve the problem.
No:
1. Problems with recognition can be caused by poor audio quality. See Poor audio quality for steps to resolve the
problem.
2. Once you have ruled out a problem with your microphone, continue to Poor recognition for steps to make
Dragon understand you better.
Are you having trouble with a specific word?
If you are having trouble with recognition of specific words, you can teach Dragon to understand how you pronounce
those words. See Training a vocabulary item for more information.
Cursor is jumping to the wrong place
In some applications, typing and dictating in the same document causes Dragon to lose track of where the cursor is.
To resolve cursor issues in the current document, say "Cache document" to allow Dragon to read the contents of the
document and learn its current content.
Be aware that after caching a document, you can no longer use Correction on your previously dictated
text.
For best results, dictate into a fully supported application such as Word 2016, TextEdit, or Pages. See Mixing dictation
with typing for more information, including an up-to-date list of supported applications.
Dragon is only responding to commands
If Dragon is responding to commands, but not dictation, you may be in the wrong recognition mode. Check the
Recognition mode indicator in the Status Window. If you are in Command mode, you will see the icon. In
Command mode, Dragon is only listening for commands. When dictating text, you should generally use Dictation
mode ( ). For more details, see Recognition modes.
If you are in the correct mode, make sure your cursor is active in a word processing application or a text field. If your
cursor is not blinking:
l Click on the application or text field you want to dictate into.
Or
l Say "Activate <application>" to bring the application to the front.
No audio detected
If Dragon is not responding to any audio input, try these steps:
1. Check the microphone mode. Dragon can only hear audio when the Microphone button in the Status Window
is green ( ). For more information, see Microphone modes.
2. Make sure that you're not in Transcription mode. Dragon cannot hear you when you are transcribing audio.
When you are finished using transcription, click Switch to Dictation. See Transcribing recorded audio for
more information.
3. Make sure your microphone is working properly. See No audio signal for steps to test your microphone.
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