Nuance Management Center

Chapter 4: Configuring groups and user accounts
Messages may be sent for a variety of reasons, including:
n a user has an NMS message
n there are medication and command updates that require approvals
n a new patch is available for deployment
n a new NMS patch is available for deployment
n the number of available licenses is low
n scheduled “trend” reports are available
n troubleshooting information is required by support personnel.
n system maintenance or outages are planned.
n other news or events
Enable sending messages to an administrator
You can configure the Nuance Management Server (NMS) to send email messages and
SMS messages to administrators when they receive a message from the NMS. You can
enable email messaging, SMS messaging, or both when you create a user or after you
create a user.
Enable sending email to an administrator when they receive an NMS message
To send an email to an administrator when they receive an NMS message, perform the
following steps:
1. On the User Account Details screen, click the Messaging tab.
2. In the Email section, select Inform me via email when I receive NMS messages. If
you select this option, you must enter an email address in the Email field to be able to
save the administrator.
3. In the Email field, enter an email address for the administrator.
4. To save the changes and close the administrator, click Save. To save the changes and
edit another administrator, click Save & New.
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