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Table Of Contents
Chapter 4: Configuring groups and user accounts
When group settings supersede those of other groups
n If a provider's user account is a member of more than one group, the group that
appears first in the User Account Details > Group Memberships > Selected
Groups list for that user account controls the settings that take effect for that
provider. (See the illustration below.)
n You can reorganize the order of the groups in the list to put the correct group at the
top.
Creating Groups
When you create a group, you configure the identifying information for the group and specify
the group type.
Steps for creating a group
To create a group, you configure settings on the following tabs:
Details tab
1. On the menu bar, click Groups and then click the Add icon on the Groups ribbon. The
Add group dialog opens. The Base new group on what existing group? field lists all
available groups for the current site.
2. In the Base new group on what existing group? field, select a group.
3. Press OK.
4. On the Group Details page, in the Details tab, in the Group name field, enter the name
you want to assign to the group. The name is required. You must choose a unique name
and Nuance recommends that you choose one that is immediately recognizable.
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