Nuance Management Center
Table Of Contents
- Dragon_AdminGuideCover_20160929_v2
- Chapter 1: Introducing the Nuance Management Server
- Dragon Group Overview
- User Groups Worksheet
- Prerequisites for the Nuance Management Center
- Accessing NMS Server: Logging in through the Nuance Management Center
- Change the NMC Administrator password
- Accessing and adding to your organization data
- Turning on data collection for your site
- Privacy of your data and Nuance data collection
- Setting up Active Directory single sign-on
- Chapter 2: Overview of NMS in the cloud
- Chapter 3: Configuring sites
- Chapter 4: Configuring groups and user accounts
- Understanding groups
- Determining site or group settings for members of more than one site or group
- Creating Groups
- Setting Privileges for administrator groups
- Viewing, modifying, and deleting groups
- Setting Dragon Group voice command options for user groups
- Creating user accounts
- Configuring user accounts
- Configuring user account details and address settings
- Administrators can send messages to other administrators
- Enable sending messages to an administrator
- Assigning user accounts to groups
- Configuring Users for Active Directory Authentication
- Import multiple users into the NMS server
- XML schema for the user XML import file
- Setting user account Dragon Group client options
- Setting Auto-Formatting Dragon Group options
- Viewing User Profile settings
- Automatically log out an administrator after a period of inactivity
- Viewing, modifying, and deleting a user account
- Finding and viewing a user account
- Modifying a user account
- Applying Dragon Settings to organizations, sites, or groups
- Chapter 5: Managing licenses
- Managing licenses
- Types of license upgrades available
- Obtaining and applying licenses
- Importing licenses included with Dragon Group
- Purchasing and obtaining new licenses
- Viewing licenses
- Viewing license usage information
- Granting licenses
- Granting a license immediately after creating a user account
- Granting a license to an existing user account
- Receiving expiration alerts and renewing licenses
- Viewing messages about expired licenses
- Renewing the License
- Revoking licenses
- Dictating with Author licenses while disconnected from network
- Chapter 6: Configuring Dragon Group settings
- Chapter 7: Managing user profiles
- Creating a user profile
- Configuring the location of Roaming user profiles
- The SSL Settings tabs
- NMS Administrative Settings: Setting site HTTP connection settings for Roamin...
- NMS Administrative Settings: Setting site SSL connection settings for Roaming...
- NMS Administrative Settings: Setting Roaming User settings and Data settings
- Chapter 8: Managing Dragon Clients
- Chapter 9: Managing messages
- Chapter 10: Managing uploads to Nuance
- Chapter 11: Working with Text and Graphics/auto-texts and custom words
- Overview of managing Text and Graphics/auto-texts and custom words
- Overview of Text and Graphics/auto-texts
- Creating shared and personal Text and Graphics/auto-texts and custom words
- Defining Text and Graphics/auto-texts
- Creating Text and Graphics/auto-texts
- Editing Text and Graphics/auto-texts
- Using Text and Graphics/auto-texts
- Adding and managing keywords for auto-texts
- Delete Text and Graphics or auto-texts
- Cutting, copying, and pasting Text and Graphics/auto-texts or words
- Searching for auto-texts, sites, groups, or users
- Viewing Text and Graphics/auto-texts details
- Importing or exporting Text and Graphics/auto-text
- Chapter 12: Working with Command Sets
- Overview of Command Sets
- Searching for Command Sets, sites, or groups in the Nuance Management Center
- Viewing Command Set details in the Nuance Management Center
- Considerations before creating or importing commands or command sets
- How conflicts between commands are identified and displayed
- Viewing information about Command and Command Set conflicts
- Adding Command Sets in the Nuance Management Center
- Modifying Command Sets in the Nuance Management Center
- Deleting Command Sets in the Nuance Management Center
- Chapter 13: Working with custom words
- Chapter 14: Working with Lists
- Chapter 15: Troubleshooting issues
Chapter 15: Troubleshooting issues
n Total Characters - The total number of characters in the dictation.
n Custom Commands - The number of custom commands in the dictation. Custom
commands are found in MyCmds or Command Sets, and include sample and
template commands.
n VDCT Commands - The number of VDCT commands in the dictation. VDCT
Commands include most text/dictation manipulation commands that select, format,
and correct text.
VDCT Commands include two subcategories of commands:
n Static commands: Commands that are often followed by the keyword
‘that’. For example, ‘select that’
n SelectXYZ commands: Commands that precede the word they
manipulate. For example, ‘bold Tuesday’.
n NLP Commands - The number of NLP commands in the dictation. NLP Commands
are non-dictation commands that include:
n Dragon commands
n Windows commands
n Third-party application (tracking) commands
n UI and document navigation commands.
NLP Commands also include text manipulation commands that are
not VDCT Commands.
n Intuitive Commands - The number of intuitive commands in the dictation. Intuitive
Commands are commands with user-provided context:
n ‘Search the Web’ type commands
n Desktop commands
n Email commands
n Social Media commands, such as those for Facebook and Twitter
n VDCT Select Commands - The number of VDCT Select commands in the dictation.
VDCT Select commands are SelectXYZ commands: Commands that precede the
word they manipulate. For example, ‘bold Tuesday’.
n User Count - The total number of active users during the search criteria time period.
Contacting Technical Support
When you purchase Dragon Group , you can also purchase a Dragon Premium Support
maintenance contract. This maintenance contract gives you access to the Technical Support
center, which provides our customers with coverage 24-hours a day , seven days a week.
We provide direct remote support, product operational assistance and corrective action. The
Technical Support Center is the place for customers to call with technical questions — either
in response to a problem, or simply when assistance is needed. This organization can offer
assistance via a remote on-line connection to your systems, and is available toll-free at 800
833-7776. Or save the call and access our Technical Support Center through iSupport, our
premium support website at https://isupport.nuance.com.
When you call our support line or access iSupport via the Web, you will need to provide the
unique customer ID number that Nuance supplied to you.
154