Nuance Management Center

Administrating Dragon with the Nuance Management Console
Note: To have the Dragon Client place the log files in a location where they are accessible for
viewing on the Nuance Management Center, you must enable the option Copy Dragon
Professional log to network located under ( Site > Dragon Professional > roaming
user profile). For details, see Setting site roaming user profile General settings .
To view Dragon log files
1. On the User Accounts screen, search for the user whose log files you want to view.
See Viewing, modifying, and deleting user accounts.
2. Select the user in the list and click the Client Logs icon on the ribbon.
3. The Client Logs tab opens and displays a list of log files.
4. Double click on the log file you want to view.
The log file opens and displays user activity information.
Viewing client device usage information
You can create a report and view session usage data per client computer. When a Dragon
sessions starts on a client computer, the NMS captures the computers name and starts
capturing session information. You use the Nuance Management Center to view information
about the computer-specific session.
You can view session usage information per computer for the following license types:
n NMC Administrator
n Author
To generate and view the usage report, you must have the proper administrative rights in the
Nuance Management Server (NMS).
1. Open the Nuance Management Center.
2. In the Trends section, under Usage, select Device Use.
The Nuance Management Center displays the Device Use view.
3. Select the search criteria for the report:
l The Organization field is greyed out.
l In the License type field, select a license type.
l In the Start Date/Time field, select a start date and time.
l In the End Date/Time field, select an end date and time.
4. Click Search.
The Nuance Management Center generates a report using data from the Nuance
Management Server.
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