Citrix Administrator Guide

Dragon Group Citrix Administrator Guide
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8. Select Enable audio.
9. In the Sound quality drop-down list, select High.
10. Click Apply.
11. Click OK.
12. From a command prompt, run the gpupdate /force command, to ensure that the policy is
correctly applied.
Enable sound quality on the client computer
This information applies to both XenDesktop and XenApp deployments.
After you have set up the audio devices for your client machines and before launching Dragon
for the first time, you must enable sound on the client computer.
To enable sound quality for the Citrix Receiver client, do the following:
1. Right click the Citrix Icon and select About > Advanced > Online Plug-In Settings> options
> Session Options > Audio Quality.
2. Select high sound quality.
3. Click Save.
Issues that may arise
n When the audio quality on the Citrix server where Dragon is installed is set to low but the
sound on the client running Dragon is set to high, the client might not receive an audio
quality warning.
n Each client computer must have a sound system. If, for example, USB audio is disabled on
the client computer, a user won't be able to create a user profile when using that computer.
In this case, you should enable USB audio on the client computer and re-connect to the
Citrix server.
Managing Citrix logging on the client
When you start a Citrix session, software loads the module.ini file from the root folder of the
client machine, which contains a list of the parameters used to select and configure the com-
munications stack modules, including the Dragon Client Update for Citrix utility.
To avoid running out of space on the Citrix client, you can disable or redirect Citrix logging. To
do so, follow these steps:
1. Open the module.ini file. By default, the module.ini file is located in the Citrix client dir-
ectory:
-C:\Program Files (x86)\Citrix\ICA Client on Windows 7 or 8.