Citrix Administrator Guide

Allow users with analog microphones to launch Dragon
This information applies to both XenDesktop and XenApp deployments.
If you have users who dictate with an analog microphone, you need to grant them permission
to customize audio quality and set the quality to high.
To grant users permission to customize audio quality for the web interface, do the fol-
lowing:
1. Open the Citrix Access Management Console.
2. From the Start menu, select All Programs > Citrix > Management Consoles > Citrix Web
interface management.
3. In the left pane, select Citrix Web Interface > XenApp Web Sites > Site name (the name of
your Citrix farm).
4. In the XenApp - Edit Settings window, click Session Settings.
5. In the Remote Connection section, select Connection Performance.
6. Select Allow users to customize sound.
7. Click OK.
To set the audio quality to high, do the following:
1. From the Start menu, select Administrative Tools > Citrix > Management Consoles >
Citrix AppCenter.
2. In the left pane, under XenApp, go to the farm where Dragon is installed and select
Policies.
3. In the lower part of the screen, click the Settings tab.
4. In the Settings area, beside Audio quality, click Add.
5. In the Add Setting screen, click the Value drop-down list and select High – high definition
audio.
6. Under Group Policy, select Administrative Templates > Citrix Components > Citrix
XenApp Plugin for Hosted Apps > User Experience > Client audio settings.
7. Change group policy setting from Not Configured to Enabled, and click Apply.
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