Citrix Administrator Guide

Configuring your Citrix server for Dragon Group
Before installing Dragon Group on your Citrix server, you need to make sure the server set-
tings are configured appropriately, based on how you plan to deliver Dragon.
Citrix Load Balancing
If you use the Citrix server's Load Balancing feature, make sure you run Dragon on the same
server as any application that users need to dictate into with Dragon. Otherwise, Dragon may
not work properly with those applications.
You can check the configuration of the Load Manager for this. You may want to disable auto-
matic load balancing in a multi-server farm.
Application Isolation Environments in XenApp
If you are installing Dragon as a published application on XenApp and you use Citrix's Applic-
ation Isolation Environments feature, you should launch both Dragon and the published applic-
ation you want to use it with from the same application isolation environment. Otherwise,
Dragon may not communicate correctly with the other application.
Communication between Dragon and other applications on the Citrix
server
To allow users to run Dragon from a Citrix server with another application available on that
server, you must publish both applications so they run in a single Citrix client session, on the
same server cluster.
Use the following guidelines to make sure all published applications work together.
Guidelines for configuring Dragon on a Citrix server
In Citrix, use one of the following configurations to provide users with access to applications:
n Xendesktop: Publish the Desktop and let users start applications from the published desktop.
n XenApp: Publish all your user applications, including Dragon, making sure to enter identical
settings for each.
If the settings are not identical, Dragon may not operate correctly with other published
applications. For example, if the settings you use to publish Microsoft Word are different
from the settings you use to publish Dragon, the microphone hotkey will not work when
Microsoft Word is the active application, and the Dragon user cannot dictate text into
Microsoft Word.
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