15.5
Table Of Contents
- Dragon_NMCInstallGuideCover_20160929_v4
- About this guide
- Chapter 1: Introduction
- Chapter 2: Preparing for your installation
- Chapter 3: Installing the servers
- Chapter 4: Post-installation tasks
- Chapter 5: Upgrading Nuance Management Center
- Chapter 6: Preparing for your Active Directory single sign-on configuration
- Chapter 7: Installing the Local Authenticator
- Chapter 8: Preparing for your Central Authentication single sign-on configuration
- Appendix A: Database backups and data retention
Chapter 4: Post-installation tasks
Verifying the NMS Platform service is running
When the installation completes, the NMS Platform service starts automatically if the NMS service user has
the correct privileges. Post-installation, you should verify that the service is running.
To verify, do the following:
1.
Open the Services dialog box.
a. Click the Windows Start menu.
b.
In the Search field, enter services.msc, and then press Enter.
c. Specify your administrator username and password when prompted.
2.
Locate the NMS Platform service.
If the service is not running, you must start it manually.
Starting the NMS Platform service manually
Before starting the service manually, verify that the NMS service user has the correct privileges. For more
information, see “Server installation prerequisites” on page 13.
If the account has the correct privileges, do the following to start the service manually:
1.
Open the Services dialog box.
a. Click the Windows Start menu.
b.
In the Search field, enter services.msc, and then press Enter.
c.
Specify your administrator username and password when prompted.
The Services window opens.
2. Locate the NMS Platform service.
3.
Right-click the service, and then select Properties.
The NMS Platform Properties dialog box opens
4. From the Startup type drop-down list, select Automatic.
5. Click the Start button to start the service.
6.
Click OK.
The dialog box closes.
48