15.5

Contents
Other considerations 18
Network bandwidth recommendations 18
Using a load balancer 18
Obtaining required server software 19
Opening required ports 20
Chapter 3: Installing the servers 21
Installing SQL Server 22
Installing Nuance Management Center 23
Installing Nuance Management Center—Single-node 23
Installing Nuance Management Center—Multi-node 32
Chapter 4: Post-installation tasks 42
Installing and binding the SSL certificate 43
About certificates 43
Installing the SSL certificate on the server (single-node deployments) 43
Installing the SSL certificate on a load balancer (multi-node deployments) 46
Testing and troubleshooting your SSL configuration 46
Verifying the NMS Platform service is running 48
Starting the NMS Platform service manually 48
Configuring your load balancer 49
Logging in to the NMC console 50
Determining your database backup method 51
Configuring the Dragon client for use with Nuance Management Center 52
Chapter 5: Upgrading Nuance Management Center 53
About upgrading Nuance Management Center 54
Upgrading from Nuance Management Center 5.x or 6.x 55
Chapter 6: Preparing for your Active Directory single sign-on configuration 58
Single sign-on overview 59
Before you begin 60
Software requirements 60
Other requirements 60
Checklist—Planning the single sign-on setup 60
Creating an NMC console Administrator user for Active Directory 63
Setting the Active Directory connection string 64
Creating and configuring user accounts for single sign-on 65
Creating user accounts 65
Configuring user accounts 65
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