14.0

ManualsBrandsNuance ScanSoft ManualsApplicationsDragon Professional Group

100

Table Of Contents

Dragon_InstallationGuideCover_20160929_v1
About this guide
- Guide overview
  - Audience
- Additional resources
Chapter 1: Introduction
- About Nuance Management Center
- Physical architecture
Chapter 2: Installation checklists
- Checklist—Planning the server installation
- Checklist—Planning the client installation
Chapter 3: Preparing for your server installation
- Software requirements—Server
  - Application server and database server
  - NMC console
- Hardware requirements—Server
- Server installation prerequisites
  - Application server and database server
  - NMC console prerequisites
- Other considerations
- Obtaining required server software
- Opening required ports
Chapter 4: Installing the servers
- Installing SQL Server
- Installing Nuance Management Center
Chapter 5: Post-installation tasks
- Installing and binding the SSL certificate
- Verifying the NMS Platform service is running
  - Starting the NMS Platform service manually
- Configuring your network switch
- Logging in to the Nuance Management Center (NMC) console
- Determining your database backup method
Chapter 6: Preparing for your Active Directory single sign-on configuration
- Single sign-on overview
- Before you begin
- Creating an NMC console Administrator user for Active Directory
- Setting the Active Directory connection string
- Creating and configuring user accounts for single sign-on
  - Creating user accounts
  - Configuring user accounts
Chapter 7: Installing the Local Authenticator
- About the Local Authenticator
  - Local Authenticator logs
- Downloading the Local Authenticator
- Creating organization tokens
- Installing and binding the SSL certificate
- Installing the Local Authenticator
- Editing the configuration file
- Starting the Local Authenticator service
Chapter 8: Preparing for your Dragon Group client installation
- Software and hardware requirements—Client
  - Dragon Group hardware recommendations
  - Supported Virtual Desktop infrastructure applications
- Required skills for installing Dragon Group
- Dragon File Structure
  - Windows 7, Windows 8.x, and Windows 10
  - Accessing program files
- Assigning access
  - Assigning permissions
- Configuring client workstations
Chapter 9: Installing the Dragon Group client
Chapter 10: Installing the Dragon client with Settings
- Overview—Installing the Dragon client with initial settings
- Installing the same Dragon configuration on multiple computers
- Performing an administrative installation with a batch file
  - Understanding the script in admininstall.bat
  - Modifying admininstall.bat
- Command Line installation with msiexec.exe
  - Installing the same configuration on additional computer(s)
Chapter 11: Configuring the Dragon client for NMS
- Associating Dragon clients with the NMC server or Local Authenticator
- Converting from Stand-Alone to NMS mode
Chapter 12: Scheduling Optimization Tasks
- Using Acoustic and Language Model Optimizer and Scheduler tools
Chapter 13: Working with Custom Commands
- Using the Convert XML to DAT Tool
- Using the MyCommands Protection Utility
Chapter 14: Upgrading the Dragon client
- Preparing to upgrade Dragon
- Upgrading Roaming User Profiles
  - Before you upgrade
  - After upgrading Roaming user profiles
- Upgrading Your Dragon installation from the Command Line
- Upgrading with msiexec.exe
- Upgrading user profiles
  - Running the Upgrade User Profiles Wizard
  - Importing custom words and commands
Chapter 15: Managing Logs and Errors
- Dragon logs
  - Dragon client logs
  - Usability logs (Stand-Alone mode only)
- Handling Dragon error messages
- Accessing the Dragon Knowledge Database
Chapter 16: Using Dragon over a remote desktop connection
- Use Dragon through a remote desktop connection
- Remote desktop connection support
  - Support for dictation sources over a remote desktop connection
  - System Requirements for using Dragon through a remote desktop connection
- Installing Dragon on the server and the client
- Configuring the Windows server
- Configuring Windows Server 2008 R2
- Configuring Windows Server 2012 R2 Part 1
- Configuring Windows 7 Ultimate Server
- Configuring the Dragon clients
  - User Profiles and using Dragon through a Remote Desktop session
Appendix A: Options for MSI Installations
- MSI options for Dragon installations
  - Sample command lines
- Feature variables to set through the ADDLOCAL or ADVERTISE properties
  - Speech options
- MSI options for scheduled tasks
- Editing Miscellaneous and Scheduled Task settings in nsdefaults.ini
- Extracting MSI/MST Files from the Dragon setup.exe
Appendix B: Stand-Alone Mode Installation Options
- Setting Roaming user profile options
- Understanding Roaming user settings in nsdefaults.ini and roamingdef.ini
  - nsdefaults.ini settings
  - roamingdef.ini options
- Installing a Roaming user profile configuration on additional computers
Appendix C: Database backups
- About database backups
- Disabling automatic database backups

Nuance Management Center Server Installation and Client Configuration Guide

Upgrading Roaming User Profiles

If you are upgrading from Dragon Professional version 12 or 12.5, you must upgrade your user profiles before

using them. For Roaming user profiles, an administrator should upgrade the Master Roaming user profiles

before upgrading the Dragon clients. You can use version 13 or 13.5 profiles without upgrading.

Since the Local Roaming user profile is a copy of the Master Roaming user profile, you do not need to upgrade

the Local Roaming user profile on each user's client computer when upgrading Dragon. Instead, installDragon

Group on the network computer where the current Master Roaming user profiles are located and upgrade the

Master Roaming user profiles. Administrators can then upgrade client computers using the Roaming feature.

l Although the User Profile Upgrade Wizard supports both mapped drives and UNC paths, Nuance

strongly recommends upgrading the Master Roaming user profiles on a computer where Dragon

Group is locally installed. Upgrading over a network takes an undetermined length of time. In

addition, the User Profile Upgrade Wizard does not support upgrading user profiles over an HTTP

connection.

l Plan to upgrade the Master Roaming user profiles at a time when they are not being opened by users

– for example, during the night or on a weekend. If there is not a time when none of the Roaming user

profiles are in use, you can upgrade different groups of Roaming user profiles at different times.

l Nuance recommends backing up user profiles before upgrading them. Back up the Master Roaming

user profiles to a separate location using any system backup utility that is implemented at your

facility.

Before you upgrade

1. Install or upgrade Dragon Group on the computer where the current Master Roaming user profiles are

located.

If you cannot install Dragon where the current Master Roaming user profiles are located,

Nuance recommends that you copy the current Master Roaming user profiles to a separate

computer, install the upgraded version of Dragon Group on that machine, and then continue

the Master Roaming user profile upgrade. When the upgrade is complete, copy the Master

Roaming user profiles back to the network-accessible directory.

2. NMSusers: To upgrade Roaming user profiles, you must make sure that NMS is disabled for this

installation of the Dragon client.

a. On the administrator system where you will upgrade the Master Roaming profiles, start

Dragon.

b. On the DragonBar, click Tools > Administrative Settings.

c. In the NMS Settings tab, ensure Enable NMS is unchecked. You can re-enable NMS after

you have upgraded your Master Roaming user profiles.

If you skip this step, you must disable Roaming for the entire Site in the NMC console (see

“Configuring the location of Roaming user profiles” in the Nuance Management Center Administrator

Guide.

On the central network location that stores the current Master Roaming user profiles, create a new