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Table Of Contents
Chapter 5: Post-installation tasks
a.
In the IIS Manager, from the left panel, click Default Web Site.
b.
From the right panel, click Bindings....
The Site Bindings dialog box opens.
c.
Click Add.
The Add Site Binding dialog box opens.
d. From the Type drop-down list, select https.
e. From the SSL certificate drop-down list, select the certificate that you installed.
f.
Click OK.
The Site Bindings dialog box appears. Ensure that the binding is displayed correctly.
7.
Restart the NMS Platform server to allow any configuration changes to take effect.
Install the SSL certificate—Installing on a load balancing switch
Nuance uses this mode in the Nuance data center when the NMC server is behind a load balancing switch
that also decrypts SSL. In this scenario, the load balancing switch would strip the SSL encryption and forward
the messages on to the appropriate NMC server. Inside the firewall, these messages would be unencrypted,
and the NMC server would receive them as HTTP with no SSL encryption.
This should only be configured by experienced networking personnel. It requires in-depth knowledge
about load-balancing switches, which is outside the scope of this guide.
1.
Verify that UseSSL is set to false (this should have been done by the installer):
a.
In Nuance.NMS.Server.exe.config, located in the NMC Platform installation folder, find
the line near the top that contains the key="UseSSL" tag.
b.
Change the value to false:
<add key="UseSSL" value="false"/>
2. Restart the NMC server to allow the configuration changes to take effect.
Testing and troubleshooting your SSL configuration
Run these tests on a different computer. Do not run them on the NMC server.
Use the browser
1. Can you access and log into the NMC console?
a.
Connect to https://<SERVER_NAME>/NMCHTML/.
If you see the Nuance Management Center login page, port 443 is working, and the NMC
console is being deployed properly.
b. Log in to the NMC console. If successful, the console is able to communicate with the
server.
2. Can you access the NMC console status interface?
1.
Connect to https://<SERVER_NAME>/NMS/Platform/ConfigurationSvc/v1/Status.
An XML response should appear in the browser.
3. Can you make RESTful web service calls?
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