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Table Of Contents

Dragon_InstallationGuideCover_20160929_v1
About this guide
- Guide overview
  - Audience
- Additional resources
Chapter 1: Introduction
- About Nuance Management Center
- Physical architecture
Chapter 2: Installation checklists
- Checklist—Planning the server installation
- Checklist—Planning the client installation
Chapter 3: Preparing for your server installation
- Software requirements—Server
  - Application server and database server
  - NMC console
- Hardware requirements—Server
- Server installation prerequisites
  - Application server and database server
  - NMC console prerequisites
- Other considerations
- Obtaining required server software
- Opening required ports
Chapter 4: Installing the servers
- Installing SQL Server
- Installing Nuance Management Center
Chapter 5: Post-installation tasks
- Installing and binding the SSL certificate
- Verifying the NMS Platform service is running
  - Starting the NMS Platform service manually
- Configuring your network switch
- Logging in to the Nuance Management Center (NMC) console
- Determining your database backup method
Chapter 6: Preparing for your Active Directory single sign-on configuration
- Single sign-on overview
- Before you begin
- Creating an NMC console Administrator user for Active Directory
- Setting the Active Directory connection string
- Creating and configuring user accounts for single sign-on
  - Creating user accounts
  - Configuring user accounts
Chapter 7: Installing the Local Authenticator
- About the Local Authenticator
  - Local Authenticator logs
- Downloading the Local Authenticator
- Creating organization tokens
- Installing and binding the SSL certificate
- Installing the Local Authenticator
- Editing the configuration file
- Starting the Local Authenticator service
Chapter 8: Preparing for your Dragon Group client installation
- Software and hardware requirements—Client
  - Dragon Group hardware recommendations
  - Supported Virtual Desktop infrastructure applications
- Required skills for installing Dragon Group
- Dragon File Structure
  - Windows 7, Windows 8.x, and Windows 10
  - Accessing program files
- Assigning access
  - Assigning permissions
- Configuring client workstations
Chapter 9: Installing the Dragon Group client
Chapter 10: Installing the Dragon client with Settings
- Overview—Installing the Dragon client with initial settings
- Installing the same Dragon configuration on multiple computers
- Performing an administrative installation with a batch file
  - Understanding the script in admininstall.bat
  - Modifying admininstall.bat
- Command Line installation with msiexec.exe
  - Installing the same configuration on additional computer(s)
Chapter 11: Configuring the Dragon client for NMS
- Associating Dragon clients with the NMC server or Local Authenticator
- Converting from Stand-Alone to NMS mode
Chapter 12: Scheduling Optimization Tasks
- Using Acoustic and Language Model Optimizer and Scheduler tools
Chapter 13: Working with Custom Commands
- Using the Convert XML to DAT Tool
- Using the MyCommands Protection Utility
Chapter 14: Upgrading the Dragon client
- Preparing to upgrade Dragon
- Upgrading Roaming User Profiles
  - Before you upgrade
  - After upgrading Roaming user profiles
- Upgrading Your Dragon installation from the Command Line
- Upgrading with msiexec.exe
- Upgrading user profiles
  - Running the Upgrade User Profiles Wizard
  - Importing custom words and commands
Chapter 15: Managing Logs and Errors
- Dragon logs
  - Dragon client logs
  - Usability logs (Stand-Alone mode only)
- Handling Dragon error messages
- Accessing the Dragon Knowledge Database
Chapter 16: Using Dragon over a remote desktop connection
- Use Dragon through a remote desktop connection
- Remote desktop connection support
  - Support for dictation sources over a remote desktop connection
  - System Requirements for using Dragon through a remote desktop connection
- Installing Dragon on the server and the client
- Configuring the Windows server
- Configuring Windows Server 2008 R2
- Configuring Windows Server 2012 R2 Part 1
- Configuring Windows 7 Ultimate Server
- Configuring the Dragon clients
  - User Profiles and using Dragon through a Remote Desktop session
Appendix A: Options for MSI Installations
- MSI options for Dragon installations
  - Sample command lines
- Feature variables to set through the ADDLOCAL or ADVERTISE properties
  - Speech options
- MSI options for scheduled tasks
- Editing Miscellaneous and Scheduled Task settings in nsdefaults.ini
- Extracting MSI/MST Files from the Dragon setup.exe
Appendix B: Stand-Alone Mode Installation Options
- Setting Roaming user profile options
- Understanding Roaming user settings in nsdefaults.ini and roamingdef.ini
  - nsdefaults.ini settings
  - roamingdef.ini options
- Installing a Roaming user profile configuration on additional computers
Appendix C: Database backups
- About database backups
- Disabling automatic database backups

Nuance Management Center Server Installation and Client Configuration Guide

Dragon logs

Dragon Group generates logs that can help troubleshoot your system. If you call Technical Support, you

might be asked to provide one or more of these logs to help Nuance engineers work on any issues with your

network.

Users can view additional logs in the Nuance Management Center (NMC) console (see the “View log files for

a variety of products and product components” section in the Nuance Management Center Administrator

Guide).

Dragon regularly purges all logs and does not back them up automatically. To save your logs for longer

periods, back them up to another location.

Dragon client logs

The Dragon client creates log files, dragon.log and dgnsetup.log, which you can view on the user’s

machine:

C:\ProgramData\Nuance\NaturallySpeaking14\logs\<WindowsUser>

You can also access this directory through a shortcut in the Start menu:

l Windows 7: Click Start > All Programs > Dragon > Show Setup Log or Show Dragon Log

l Windows 8.x: From the Start screen, click the down arrow to show all applications. Scroll to find

Dragon, then find Show Setup Log or Show Dragon Log.

l Windows 10: Click Start > All apps > Dragon> Show Setup Log or Show Dragon Log

If you do not see the Show Dragon Log or Show Setup Log shortcuts in the Start menu, try logging

out, then logging back in again.

The current Dragon log filename is Dragon.log. When this file exceeds 10 MB, it is appended with the date

and time in the format Dragon_YYYYMMDD_HHMMSS.log and a new log file is created.

The hour is shown in 24-hour format. For example, Dragon_20150820_155023.log is the name of a log

created on August 20, 2015 at 15:50:23 (or 3:50:23 PM).

Dragon stores the last 10 log files.

Manually creating a new Dragon log file

An administrator can start a new Dragon log file when Dragon starts.

Open text editing software such as Notepad.

On Windows 7, Windows 8.x, and Windows 10, make sure you have administrator rights when you

open the text editor (use the “Run as administrator” option to open the text editor).

In the text editor, navigate to the folder that contains the nssystem.ini file. The default location of

the nssystem.ini file is:

C:\ProgramData\Nuance\NaturallySpeaking14

In the text editor, open the nssystem.ini file.

In the [Settings] section, add the following line of text: New Log On Startup=1.

Save and close the nssystem.ini file.

6. To activate the setting, re-open the user profile.