Nuance Management Center

Dragon Installation Guide
Upgrading Roaming User Profiles
If you are upgrading from Dragon Professional version 12 or 12.5, you must upgrade your user profiles before using
them. For Roaming user profiles, an administrator should upgrade the Master Roaming user profiles before upgrading
the Dragon clients. You can use version 13 or 13.5 profiles without upgrading.
Since the Local Roaming user profile is a copy of the Master Roaming user profile, you do not need to upgrade the
Local Roaming user profile on each user's client computer when upgrading Dragon. Instead, installDragon Group on
the network computer where the current Master Roaming user profiles are located and upgrade the Master Roaming
user profiles. Administrators can then upgrade client computers using the Roaming feature.
Notes:
l Although the User Profile Upgrade Wizard supports both mapped drives and UNC paths, Nuance strongly
recommends upgrading the Master Roaming user profiles on a computer where Dragon Group is locally installed.
Upgrading over a network takes an undetermined length of time. In addition, the User Profile Upgrade Wizard
does not support upgrading user profiles over an HTTP connection.
l Plan to upgrade the Master Roaming user profiles at a time when they are not being opened by users – for
example, during the night or on a weekend. If there is not a time when none of the Roaming user profiles are in
use, you can upgrade different groups of Roaming user profiles at different times.
l Nuance recommends backing up user profiles before upgrading them. Back up the Master Roaming user profiles
to a separate location using any system backup utility that is implemented at your facility.
Before you upgrade
1. Install or upgrade Dragon Group on the computer where the current Master Roaming user profiles are located.
Note: If you cannot install Dragon where the current Master Roaming user profiles are located,
Nuance recommends that you copy the current Master Roaming user profiles to a separate
computer, install the upgraded version of Dragon Group on that machine, and then continue the
Master Roaming user profile upgrade. When the upgrade is complete, copy the Master Roaming
user profiles back to the network-accessible directory.
2. NMSusers: To upgrade Roaming user profiles, you must make sure that NMS is disabled for this installation
of the Dragon client.
a. On the administrator system where you will upgrade the Master Roaming profiles, start Dragon.
b. On the DragonBar, click Tools > Administrative Settings.
c. In the NMS Settings tab, ensure Enable NMS is unchecked. You can re-enable NMS after you have
upgraded your Master Roaming user profiles.
If you skip this step, you must disable Roaming for the entire Site in the NMC console (see “Configuring the
location of Roaming user profiles” in the Nuance Management Server Administrator Guide.
3. On the central network location that stores the current Master Roaming user profiles, create a new directory to
store the upgraded Master Roaming user profiles.
Always be sure the upgraded user profiles are in a different location from the current user profiles. If users see
two versions of each user profile, they may become confused when they try to open a user profile.
4. Disable the Roaming feature. If you skip this step, the Upgrade User Profiles Wizard displays an error
message stating that you cannot upgrade a Roaming user profile.
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