Nuance Management Center

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Table Of Contents

Configuration and client installation guide
About this guide
- Guide overview
  - Audience
- Additional resources
Chapter 1: Introduction
- About Nuance Management Center
- Physical architecture
Chapter 2: Installation checklists
- Checklist—Planning the server installation
- Checklist—Planning the client installation
Chapter 3: Preparing for your server installation
- Software requirements—Server
  - Application server and database server
  - NMC console
- Hardware requirements—Server
- Server installation prerequisites
  - Application server and database server
- NMC console
- Other considerations
- Obtaining required server software
- Opening required ports
- Installing the SSL certificate
Chapter 4: Installing the servers
- Installing SQL Server
- Installing Nuance Management Center
  - Install
Chapter 5: Post-installation tasks
- Configuring your network switch
- Verifying the NMS Platform service is running
  - Starting the NMS Platform service manually
- Logging in to the Nuance Management Center (NMC) console
- Determining your database backup method
Chapter 6: Preparing for your Active Directory single sign-on configuration
- Single sign-on overview
- Before you begin
- Creating an NMC console Administrator user for Active Directory
- Setting the Active Directory connection string
- Creating and configuring user accounts for single sign-on
  - Creating user accounts
  - Configuring user accounts
Chapter 7: Installing the Local Authenticator
- About the Local Authenticator
  - Local Authenticator logs
- Creating organization tokens
- Installing and binding the SSL certificate
- Installing the Local Authenticator
- Editing the configuration file
- Starting the Local Authenticator service
Chapter 8: Preparing for your Dragon Group client installation
- Software and hardware requirements—Client
  - Dragon Group hardware recommendations
  - Supported Virtual Desktop infrastructure applications
- Required skills for installing Dragon Group
- Dragon File Structure
  - Windows 7, Windows 8.x, and Windows 10
  - Accessing program files
- Assigning access
  - Assigning permissions
    - Clients
    - Roaming user profiles
- Configuring client workstations
Chapter 9: Installing the Dragon Group client
- Install Dragon and choose the default settings
Chapter 10: Installing the Dragon client with Settings
- Overview—Installing the Dragon client with initial settings
  - Prerequisites
- Push installations
  - Support for SMS and Windows Server with Active Directory
- Installing the same Dragon configuration on multiple computers
- Performing an administrative installation with a batch file
  - Understanding the script in admininstall.bat
  - Modifying admininstall.bat
- Command Line installation with msiexec.exe
  - Installing the same configuration on additional computer(s)
Chapter 11: Configuring the Dragon client for NMS
- Associating Dragon clients with the Nuance Management Center (NMC) server or ...
Chapter 12: Scheduling Optimization Tasks
- Using Acoustic and Language Model Optimizer and Scheduler tools
Chapter 13: Working with Custom Commands
- Using the Convert XML to DAT Tool
- Using the MyCommands Protection Utility
Chapter 14: Upgrading the Dragon client
- Preparing to upgrade Dragon
- Upgrading Roaming User Profiles
  - Before you upgrade
  - After upgrading Roaming user profiles
- Upgrading Your Dragon installation from the Command Line
- Upgrading with msiexec.exe
- Upgrading user profiles
  - Running the Upgrade User Profiles Wizard
  - Importing custom words and commands
Chapter 15: Managing Logs and Errors
- Dragon logs
  - Dragon client logs
  - Usability logs (Stand-Alone mode only)
- Handling Dragon error messages
- Accessing the Dragon Knowledge Database
Chapter 16: Using Dragon over a remote desktop connection
- Use Dragon through a remote desktop connection
- Remote desktop connection support
- Support for dictation sources over a remote desktop connection
- System Requirements for using Dragon through a remote desktop connection
- Installing Dragon on the server and the client
- Configuring the Windows server
- Configuring Windows Server 2008 R2
- Configuring Windows Server 2012 R2 Part 1
- Configuring Windows 7 Ultimate Server
- Configuring the Dragon clients
- User Profiles and using Dragon through a Remote Desktop session
Appendix A: Options for MSI Installations
- MSI options for Dragon installations
  - Sample command lines
- Feature variables to set through the ADDLOCAL or ADVERTISE properties
- Speech options
- MSI options for scheduled tasks
- Editing Miscellaneous and Scheduled Task settings in nsdefaults.ini
- Extracting MSI/MST Files from the Dragon setup.exe
Appendix B: Stand-Alone Mode Installation Options
- Setting Roaming user profile options
- Understanding Roaming user settings in nsdefaults.ini and roamingdef.ini
  - nsdefaults.ini settings
  - roamingdef.ini options
- Installing a Roaming user profile configuration on additional computers
Appendix C: Database backups
- About database backups
- Disabling automatic database backups

Contents

Configuration and client installation guide i

About this guide viii

Guide overview ix

Audience ix

Additional resources x

Documentation x

Training x

Support x

Chapter 1: Introduction 1

About Nuance Management Center 2

Physical architecture 3

Chapter 2: Installation checklists 4

Checklist—Planning the server installation 5

Checklist—Planning the client installation 6

Chapter 3: Preparing for your server installation 7

Software requirements—Server 8

Application server and database server 8

NMC console 8

Hardware requirements—Server 9

Server installation prerequisites 10

Application server and database server 10

NMC console 11

Other considerations 12

Network bandwidth recommendations 12

Excluding files and folders from anti-virus protection 12

Using a network traffic switch 12

Obtaining required server software 13

Opening required ports 14

Installing the SSL certificate 15

About signed certificates 15

About ports 15

SSL Mode 2: SSL certificate installed on load balancing switch 17