Nuance Management Center

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Table Of Contents

Configuration and client installation guide
About this guide
- Guide overview
  - Audience
- Additional resources
Chapter 1: Introduction
- About Nuance Management Center
- Physical architecture
Chapter 2: Installation checklists
- Checklist—Planning the server installation
- Checklist—Planning the client installation
Chapter 3: Preparing for your server installation
- Software requirements—Server
  - Application server and database server
  - NMC console
- Hardware requirements—Server
- Server installation prerequisites
  - Application server and database server
- NMC console
- Other considerations
- Obtaining required server software
- Opening required ports
- Installing the SSL certificate
Chapter 4: Installing the servers
- Installing SQL Server
- Installing Nuance Management Center
  - Install
Chapter 5: Post-installation tasks
- Configuring your network switch
- Verifying the NMS Platform service is running
  - Starting the NMS Platform service manually
- Logging in to the Nuance Management Center (NMC) console
- Determining your database backup method
Chapter 6: Preparing for your Active Directory single sign-on configuration
- Single sign-on overview
- Before you begin
- Creating an NMC console Administrator user for Active Directory
- Setting the Active Directory connection string
- Creating and configuring user accounts for single sign-on
  - Creating user accounts
  - Configuring user accounts
Chapter 7: Installing the Local Authenticator
- About the Local Authenticator
  - Local Authenticator logs
- Creating organization tokens
- Installing and binding the SSL certificate
- Installing the Local Authenticator
- Editing the configuration file
- Starting the Local Authenticator service
Chapter 8: Preparing for your Dragon Group client installation
- Software and hardware requirements—Client
  - Dragon Group hardware recommendations
  - Supported Virtual Desktop infrastructure applications
- Required skills for installing Dragon Group
- Dragon File Structure
  - Windows 7, Windows 8.x, and Windows 10
  - Accessing program files
- Assigning access
  - Assigning permissions
    - Clients
    - Roaming user profiles
- Configuring client workstations
Chapter 9: Installing the Dragon Group client
- Install Dragon and choose the default settings
Chapter 10: Installing the Dragon client with Settings
- Overview—Installing the Dragon client with initial settings
  - Prerequisites
- Push installations
  - Support for SMS and Windows Server with Active Directory
- Installing the same Dragon configuration on multiple computers
- Performing an administrative installation with a batch file
  - Understanding the script in admininstall.bat
  - Modifying admininstall.bat
- Command Line installation with msiexec.exe
  - Installing the same configuration on additional computer(s)
Chapter 11: Configuring the Dragon client for NMS
- Associating Dragon clients with the Nuance Management Center (NMC) server or ...
Chapter 12: Scheduling Optimization Tasks
- Using Acoustic and Language Model Optimizer and Scheduler tools
Chapter 13: Working with Custom Commands
- Using the Convert XML to DAT Tool
- Using the MyCommands Protection Utility
Chapter 14: Upgrading the Dragon client
- Preparing to upgrade Dragon
- Upgrading Roaming User Profiles
  - Before you upgrade
  - After upgrading Roaming user profiles
- Upgrading Your Dragon installation from the Command Line
- Upgrading with msiexec.exe
- Upgrading user profiles
  - Running the Upgrade User Profiles Wizard
  - Importing custom words and commands
Chapter 15: Managing Logs and Errors
- Dragon logs
  - Dragon client logs
  - Usability logs (Stand-Alone mode only)
- Handling Dragon error messages
- Accessing the Dragon Knowledge Database
Chapter 16: Using Dragon over a remote desktop connection
- Use Dragon through a remote desktop connection
- Remote desktop connection support
- Support for dictation sources over a remote desktop connection
- System Requirements for using Dragon through a remote desktop connection
- Installing Dragon on the server and the client
- Configuring the Windows server
- Configuring Windows Server 2008 R2
- Configuring Windows Server 2012 R2 Part 1
- Configuring Windows 7 Ultimate Server
- Configuring the Dragon clients
- User Profiles and using Dragon through a Remote Desktop session
Appendix A: Options for MSI Installations
- MSI options for Dragon installations
  - Sample command lines
- Feature variables to set through the ADDLOCAL or ADVERTISE properties
- Speech options
- MSI options for scheduled tasks
- Editing Miscellaneous and Scheduled Task settings in nsdefaults.ini
- Extracting MSI/MST Files from the Dragon setup.exe
Appendix B: Stand-Alone Mode Installation Options
- Setting Roaming user profile options
- Understanding Roaming user settings in nsdefaults.ini and roamingdef.ini
  - nsdefaults.ini settings
  - roamingdef.ini options
- Installing a Roaming user profile configuration on additional computers
Appendix C: Database backups
- About database backups
- Disabling automatic database backups

Dragon Installation Guide

Software requirements—Server

If you're hosting your own Nuance Management Center (NMC) server and database server on-premise, ensure the

servers meet the following software requirements.

For Dragon Group client software requirements, see “Software and hardware requirements—Client” on page 54.

Application server and database server

The following table provides software requirements for the following scenarios:

l Your application server and database server are separate physical machines.

l Your application server and database server are on the same physical machine.

Feature Application server Database server

Combined application and

database server

Operating

system

One of the following:

l Microsoft® Windows Server

2008, Service Pack 1, Service

Pack 2

l Microsoft® Windows Server

2008 R2, 32-bit and 64-bit

l Microsoft® Windows Server

2008 R2 64 bit Service Pack 2

l Microsoft® Windows Server

2012

l Microsoft® Windows Server

2012 R2 (64 bit)

Ensure you have all current service

packs installed.

One of the following:

l Microsoft® Windows

Server 2008, Service

Pack 1, Service Pack 2

l Microsoft® Windows

Server 2008 R2, 32-bit

and 64-bit

l Microsoft® Windows

Server 2008 R2 64 bit

Service Pack 2

l Microsoft® Windows

Server 2012

l Microsoft® Windows

Server 2012 R2 (64 bit)

Ensure you have all current

service packs installed.

One of the following:

l Microsoft® Windows Server

2008, Service Pack 1, Service

Pack 2

l Microsoft® Windows Server

2008 R2, 32-bit and 64-bit

l Microsoft® Windows Server

2008 R2 64 bit Service Pack 2

l Microsoft® Windows Server

2012

l Microsoft® Windows Server

2012 R2 (64 bit)

Ensure you have all current service

packs installed.

Windows

components

l Microsoft .NET Framework 4.5.2

or later

l Internet Information Services

(IIS) 7, 7.5, or 8.0

None.

l Microsoft .NET Framework 4.5.2

or later

l Internet Information Services

(IIS) 7, 7.5, or 8.0

Database

None. l SQL Server 2008,

2012, or 2014

l SQL Server 2008, 2012, or 2014

Security

l SSL certificate, signed by a

certificate authority

For more information on the SSL

certificate, see “Installing the SSL

certificate” on page 15.

None.

l SSL certificate, signed by a

certificate authority

For more information on the SSL

certificate, see “Installing the SSL

certificate” on page 15.

NMC console

l Microsoft Internet Explorer 10 or 11, or latest version of Chrome or Firefox

l Microsoft .NET Framework 4.5.2 or later