Nuance Management Center

Dragon Installation Guide
Upgrading user profiles
If your organization used Dragon Professional version 12 or 12.5, you will need to upgrade your user profiles before
using them. Version 13 or 13.5 profiles can be used without upgrading.
When you upgrade the Dragon client, the Upgrade User Profiles Wizard launches when the user first attempts to open
a version 12 or 12.5 user profile. The Upgrade User Profiles Wizard walks users through the process of upgrading
profiles stored on the local machine. For Roaming user profiles, an administrator should upgrade the Master Roaming
user profiles before upgrading the Dragon clients (see “Upgrading Roaming User Profiles” on page 84).
You can also run the Upgrade User Profiles wizard from the Start menu:
l Windows 7: Click Start > All Programs > Dragon > Dragon Tools > Upgrade User Profiles
l Windows 8.x: From the Start screen, click the down arrow to show all apps. Scroll to Dragon, then find Upgrade
User Profiles
l Windows 10: Click Start > All apps > Dragon > Upgrade User Profiles
Note: Although the User Profile Upgrade Wizard supports both mapped drives and UNC paths, Nuance
strongly recommends upgrading the Master Roaming user profiles on a computer where Dragon Group is
locally installed. Upgrading over a network takes an undetermined length of time.
Running the Upgrade User Profiles Wizard
1. On the Select the profile(s) to upgrade page, a list of any user profiles stored in the default directory appears.
To upgrade other profiles, click Browse to add a profile and select the location of the user profiles to be
upgraded. The Select the profile(s) to upgrade page now displays all user profiles in the selected directory or
directories:
Click Browse to add a profile to add user profiles from other local folders or Remove from list to remove
specific user profiles. Click Next to continue.
2. If you choose to upgrade only one user profile, the wizard confirms the user to be upgraded and the estimated
time required.
3. (Optional for non-Roaming users) On the Choose where to store the upgraded profile(s) page, under
Location for upgraded profile(s), choose the directory where you want to store upgraded user profiles. If no
location is visible, click the Browse button and find the correct location.
4. (Optional) Click Advanced if you would like to select a new Base Vocabulary or Acoustic Model for one or more
of your upgraded user profiles.
Click OK when you are done to return to the Choose where to store upgraded profile(s) page.
5. Click Next to proceed.
6. The Begin profile upgrading page displays the number of user profiles that the wizard is prepared to upgrade.
Click Begin upgrading to start the upgrade process. The upgrade process can take 12-24 minutes or more per
user profile, depending on the speed of the computer system. Click Stop at any time to interrupt this process.
7. Click Finish to complete the upgrading process and exit the User Profile Upgrade Wizard.
The upgrade process creates new user profiles in the destination you selected.
Importing custom words and commands
If you are using Stand-Alone mode, you must import any custom words and commands your user profiles included.
These are not automatically included in the user profile upgrade.
90