15.6

Table Of Contents
Nuance Management Center Administrator Guide
Server logs
About server logs
The NMC server generates a Windows communication foundation service log file for each individual
user account. You can view the server logs in the NMC consoleif you have the NMS Server Logs global
grant or if you are a superuser.
Log files are located on the NMC server in:
C:\ProgramData\NMS\Logs\NMS Server\
Viewing server logs
1.
In the Utilities ribbon, click Server Logs.
The Server Logs page appears.
2.
Specify search criteria.
3.
Click Search.
The Server Logs page appears, listing all device activity matching your search criteria.
4.
Right-click a server log, and then select View.
The file appears in read-only format.
Working with server logs
Downloading server logs
1.
View a server log.
For more information, see “Viewing server logs on page 84.
2.
Right-click a log, and then select Download.
A download message appears at the bottom of your screen.
3.
Click Open.
The file downloads into a zipped file.
4. Double-click the .txt file to open it.
84