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Table Of Contents
Appendix B: Creating the Forgot Password email template
Creating the Forgot Password email template
Applies to: On-premise customers only
If users forget their NMC console password, they can reset it on the NMC console login screen.
Nuance Management Center sends users an email message with a link to reset their password. The
link is valid for one hour.
To allow NMC console users to reset their password, you must:
l
Ensure you have provided email addresses for all user accounts. Nuance Management
Center sends the reset password link to this email address.
For more information, see “Changing user account details on page 61.
l
Create the Forgot Password email template.
For more information, see Creating the template below.
l
Upload the template to the NMC console.
For more information, see Uploading the template below.
Creating the template
The Forgot Password email template is an HTML document with the appropriate content and link for
the email message. You can create the HTML document in any HTML editor. Use the following as the
default template:
<html>
<body>
<h1>Nuance Account Reset
</h1>
<p>To complete your account reset, please visit the <a id=""nmsresetpwdlink""
href="""">NMS Account Reset Page</a>
</p>
</body>
</html>
The NMC server replaces the href for nmsresetpwdlink with the correct URL to your Nuance
Management Center Forgot Password page. For example:
<a id="nmsresetpwdlink" href='https://nms-qaa42.nu-
ancehce.com/nmchtml/PasswordResetPage?key=20c17b4a-eea3-4847-86b3-
7e2e8fee9f84'></a>
You can customize the template information as appropriate for your organization.
Uploading the template
1.
Click the NMC menu icon ( ), and then select System Settings.
The System Settings dialog box appears.
2. Expand the Nuance Management Server section.
3.
Click the Browse button next to the Password Reset - Email field.
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