15.6
Table Of Contents
- Dragon_AdminGuideCover_20160929_v2
- About this guide
- Chapter 1: Introduction
- Chapter 2: Getting started
- Chapter 3: Organizations
- Chapter 4: Sites
- Chapter 5: Groups
- Chapter 6: User accounts
- Chapter 7: Roaming users
- Chapter 8: Licenses
- Chapter 9: Utilities
- Chapter 10: Reports
- Chapter 11: Speech Recognition
- Chapter 12: Field descriptions
- Appendix A: Creating user account import files
- Appendix B: Creating the Forgot Password email template
- Appendix C: Privileges
Chapter 9: Utilities
Messages
About messages
Messages are automated notifications that Nuance Management Center sends to NMC console
administrators. For example:
l Errors that occur
l Background tasks that completed
l
Medication updates that are available (Dragon Medical Network Edition only)
Medication updates contain packages that require your approval.
For more information, see About updates.
l Licenses that are due to expire
Nuance Management Center users can also send messages to other NMC users, groups of users, or
an organization’s contact person.
When you log into the NMC console, a message appears in the top right corner of the screen,
indicating the number of unread messages available for your user.
About message purging
Nuance Management Center purges messages after 30 days by default. Nuance Management Center
does not purge unread messages.
You can change the default message retention period by modifying the Purge NMS alerts after n
days option in your system settings. For more information, see “System Settings page” on page 179.
Configuring messaging
Messaging allows your NMC administrators to receive system messages from your NMC server. It
also allows your NMC administrators to send messages to other NMC console users.
Configuring the SMTP server
If you are using the Nuance-hosted NMC server in the cloud, you use Nuance's SMTP server. the
SMTP server information has been pre-populated for you.
If you are hosting your own NMC server on-premise, you must have your own SMTP server.
1.
From the NMC menu ( ), select System Settings.
The System Settings dialog box appears.
2. Expand the SMTP section.
3. Select the Enable SMTP Mail check box.
4.
Add remaining information as necessary.
For field descriptions, see “System Settings page” on page 179.
5. Test the SMTP server connection. Specify email addresses in the To and From fields, and
then click Test.
6. Click Save.
Enabling messaging for NMC administrators
Generally, you enable messaging for NMC administrators. When enabled, the NMC server sends
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