15.6
Table Of Contents
- Dragon_AdminGuideCover_20160929_v2
- About this guide
- Chapter 1: Introduction
- Chapter 2: Getting started
- Chapter 3: Organizations
- Chapter 4: Sites
- Chapter 5: Groups
- Chapter 6: User accounts
- Chapter 7: Roaming users
- Chapter 8: Licenses
- Chapter 9: Utilities
- Chapter 10: Reports
- Chapter 11: Speech Recognition
- Chapter 12: Field descriptions
- Appendix A: Creating user account import files
- Appendix B: Creating the Forgot Password email template
- Appendix C: Privileges
Nuance Management Center Administrator Guide
Alerts
About alerts
Alerts provide information about your NMC server and NMC console. Alerts can be any of the following
types:
l Informational—Work flow information about the event. No loss of data or functionality and no
impact to a customer. For example, number of times users access the NMC Help.
l Warning—No loss of data or functionality, but may impact a customer. For example, a delay in
performance.
l Critical—Loss of data or functionality may have occurred.
l Error—A system-level error occurred.
You must have the NMS Server Logs global grant or be a superuser to view alerts.
Viewing alerts
1.
In the Utilities ribbon, click Alerts.
The Alerts page appears.
2.
Specify search criteria.
3.
Click Search.
The Alerts page appears, listing all alerts matching your search criteria.
Working with alerts
Downloading alerts
1.
View alerts.
For more information, see “Viewing alerts” on page 86.
2.
Right-click one or more alerts, and then select Download.
A download message appears at the bottom of your screen.
3.
Click Open.
The file downloads into a zipped file.
4. Double-click the .txt file to open it.
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