15.0

Contents
Testing and troubleshooting your SSL configuration 27
Verifying the NMS Platform service is running 29
Starting the NMS Platform service manually 29
Configuring your network switch 30
Logging in to the NMC console 31
Determining your database backup method 32
Configuring the Dragon client for use with Nuance Management Center 33
Chapter 6: Upgrading Nuance Management Center 34
About upgrading Nuance Management Center 35
Upgrading Nuance Management Center 36
Chapter 7: Preparing for your Active Directory single sign-on configuration 39
Single sign-on overview 40
Before you begin 41
Software requirements 41
Other requirements 41
Checklist—Planning the single sign-on setup 41
Creating an NMC console Administrator user for Active Directory 44
Setting the Active Directory connection string 45
Creating and configuring user accounts for single sign-on 46
Creating user accounts 46
Configuring user accounts 46
Running the SetSPN.exe Windows utility 47
About SetSPN.exe 47
Downloading SetSPN.exe 47
Executing SetSPN.exe 47
Chapter 8: Installing the Local Authenticator 48
About the Local Authenticator 49
Local Authenticator logs 49
Downloading the Local Authenticator 50
Creating organization tokens 51
Installing and binding the SSL certificate 52
About signed certificates 52
Install the SSL certificate 52
Testing and troubleshooting your SSL configuration 55
Installing the Local Authenticator 56
Editing the configuration file 60
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