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Table Of Contents
- Dragon_NMCInstallGuideCover_20160929_v4
- About this guide
- Chapter 1: Introduction
- Chapter 2: Installation checklist
- Chapter 3: Preparing for your installation
- Chapter 4: Installing the servers
- Chapter 5: Post-installation tasks
- Chapter 6: Upgrading Nuance Management Center
- Chapter 7: Preparing for your Active Directory single sign-on configuration
- Chapter 8: Installing the Local Authenticator
- Appendix A: Database backups and data retention
Nuance Management Center Server Installation and Configuration Guide
Configuring your network switch
If you have multiple NMC servers in your environment, you can use a network traffic switch to balance the
incoming client activity among your servers. You can configure the switch to make an API call periodically to
your servers to ensure they are operational.
Configure the switch to make the following API call:
https://<NMS-Server-Name>:443/Nuance.NMS.Services/
__NMSServiceStatus/Rest/Status
If operational, the NMC servers return the following XML response:
<ServiceStatusResponse xmlns=
"http://schemas.datacontract.org/2004/07/Nuance.NAS.Connector.
DictationTranscription" xmlns:i="http://www.w3.org/2001/
XMLSchema-instance">
__<Status>Running</Status>
__<ServerDateTimeUTC>2010-12-13T20:50:13.0969590Z
____</ServerDateTimeUTC>
__<InterfaceType>basicHttpTransport</InterfaceType>
</ServiceStatusResponse>
If the servers are down, the switch receives an error. If the switch receives anything other than the expected
response, the switch can tag a specific server as down and reroute network traffic.
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