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Table Of Contents
Dragon 13 Administrator Guide
Installation topic Topic link
Installation checklists
n Installation
checklists
System requirements
n System
requirements
Preparing for an installation or upgrade
n Preparingfor
aninstall-
ationor
upgrade
Installing Dragon on a single computer
ThistopicdescribesthebasicsstepsforinstallingDragon ona
singlecomputer.ItcoversbothaTypical/Complete installationand
aCustom installation,sometimeslinkingyoutofurtherdetailin
anothertopic.
n Installingon
asinglecom-
puter
Installing using the Windows Installer (MSI)
Dragon includesanativeWindowsInstaller(MSI)thatletsanadmin-
istratorcustomizeinstallationsaswellasinstallacrossanetworkto
multipleclientcomputers.Inaddition,anadministratorcanusethis
servicetoupgrade,modify,repair,orremoveanexistingDragon
installations.
n Usingthe
Windows
Installer
(MSI)to
install
Dragon
Upgrading from a previous version
AnadministratorcanupgradeinstallationstoDragonNat-
urallySpeakingfromDragon11.xand12.x.
n Upgrading
fromapre-
viousversion
View the Dragon file structureandcarryoutpostinstallationtasks
n PostInstall-
ationTasks
Troubleshooting silent install errors
IfanerroroccursduringasilentinstallofDragon,theinstallerdoesnotdisplayanyerror
information.Youwillnotseeanyerrormessages.
Youcanfindinformationabouttheerrorinthedgnsetup.logfileintheTempdirectory.Usethe
informationtoresolvetheproblemyourselforsupplythelogfiletoNuanceTechnicalSupport
foradditionalinvestigation.Wheneveranewinstallorupgradeisperformed,informationis
appendedtothedgnsetup.logfile.
Youcanalsoreviewthemsi*.logfileforinformationaboutinstallationerrors.Wheneveranew
installorupgradeisperformed,anewmsi*.logfileiscreatedintheTempdirectory.
Search for silent install error information in log files
1. OnWindows7,orWindows8,navigatetoC:\Users\<user_
name>\AppData\Local\Temp.
2. UseatexteditorlikeNotepadtoopendgnsetup.log.
3. Searchforthefollowingwords:"Error","Severe",and"Warning".
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