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Table Of Contents
Chapter 1: Introduction to Dragon NaturallySpeaking
Enabling Web application support in Google Chrome 16 or higher
AfterinstallingDragon,aDragonend-userperformsthefollowingstepstoenableweb
applicationsupportortochecktheextensionsettingswithGoogleChrome:
1. OpenGoogleChrome.
2. ClicktheWrenchiconbesidetheAddressbartoopentheGoogleCustomizationand
Controlmenu.
3. Click"Settings."
4. Click"Extensions."TheDragonRIAExtensionforChromedisplays.
5. Closeandreopenthebrowser.Ifnecessary,click"Enable"toenabletheDragonRich
InternetApplicationextension.Acheckmarkappearsinthe"Enabled"checkboxwhen
theDragonRIAextensionisenabled.
Troubleshooting web applications
Checkthefollowingitemsifanend-userexperiencesissuesusingDragonwithweb
applications:
n Makesureend-usersareusingasupportedbrowser.
n Makesurewebapplicationsupportisturnedon.
n Makesurethebrowserextensionorplug-inisenabled:DragonNaturallySpeaking
includesplug-inandextensionfilesthatWebbrowsersusetoprovideRichInternet
Applicationsupport.Ifanend-userishavingtrouble,makesuretheRIAplug-inor
extensionisenabledforthebrowsertheyareusing.ThiscanbedonefromaToolsor
Optionsmenu.Afterenablingit,theend-usermustrestartthebrowser.
n Makesuretherearenoissueswiththesite:Changesasitemakestoitslayoutor
functionalitycancausecompatibilityproblemsforDragon.Nuancemakeseveryeffort
tokeepupwiththesechanges,butifend-usersencounterdifficulties,pleasecontact
NuanceTechnicalSupport.
n Makesureend-usersareusingthecorrectlanguage:TouseRichInternet
Applicationsupportandwebbrowsercommands,end-usersmustsetthelanguage
oftheWebapplicationtothesamelanguageastheirUserProfile.Ifaprofileissetup
inEnglish,end-usersmustsetupthewebapplication(HotmailorGmail)inEnglish.
n Makesureend-usersarenotworkingoffline:Offlinemodeisnotsupportedfor
workingwithWeb-baseddocuments.
n Playbackdictationinawebapplication:usevoicecommandssuchas"Playthat
back,""Readthat,"and"Readselection."Dragondoesnotsupportplaybackof
dictationusingmenusandbuttons.
n TroubleopeningtheCorrectionmenu:Dragondoesnotcurrentlysupportthe
followingmethodsforopeningtheCorrectionmenuwhenworkinginweb
applications:
n Usingthehotkey.Bydefault,thisistheMinuskey(-)
n Double-clickingonselectedtext
n ClickingtheCorrectionbuttonontheDragonBarExtrastoolbar
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