Chapter 1: Introducing the Nuance Management Server Dragon NaturallySpeaking Professional Overview Dragon NaturallySpeaking Professional (DNS Professional) with Nuance Management Server in the Cloud introduces a client-server architecture to DNS Professional.
Dragon NaturallySpeaking 13 Administrator Guide n Create user accounts for users, then use simple software tools provided to quickly upgrade old user profiles, then associate upgraded profiles with new user accounts n Choose to upload speech data to Nuance's Research department for particular users or all users in your organization. These features help you to readily manage a network of Dragon Clients.
Chapter 1: Introducing the Nuance Management Server n NuanceLink — Hosted by Nuance on the Internet. Automatically downloads various updates to the NMS Server over the Internet. Behind the scenes web services on the NMS Server help it interact with all of these clients and servers as well as carry out its own processes to manage the entire DNS Professional network.
Dragon NaturallySpeaking 13 Administrator Guide 1. Navigate to Tools > Administrative Settings: 2. Click the NMS Settings tab. 3. In the NMS Options section, click the Enable NMS checkbox. 4. In the Server field, enter the address of the NMS server. 5. In the Login Options section, select one of the radio buttons. Your administrator will tell you which selection is appropriate for your site. 6. Click OK to save your changes.
Chapter 1: Introducing the Nuance Management Server n Names of all people who will administer the system. n Names of all users that will dictate using the Dragon NaturallySpeaking Professional client. n Groupings of users based on the client settings and options they will use. n Names of all locations within your organization where the system is deployed; a site in Dragon NaturallySpeaking Professional is one or more locations all storing roaming user profiles in the same directory folder.
Dragon NaturallySpeaking 13 Administrator Guide User Login: The unique user ID for your organization. Nuance sends the ID to your contact person. Password: The unique password for your organization. Nuance sends the password to your contact person. To configure your organization 1. Log in to the Nuance Management Console using the credentials sent to you by Nuance. See Accessing NMS Server: Logging in through the Nuance Management Console on page 10. 2. Rename the default site.
Chapter 1: Introducing the Nuance Management Server User Groups Worksheet 7
Dragon NaturallySpeaking 13 Administrator Guide Type of setting or option Action controlled by setting or option Vocabulary Default vocabulary Administrative settings Create DM-IV profiles by default Types of commands Mouse motion and speed Enable HTML support Enable commands in HTML (web page) windows Dictate "Click" to select hyperlinks Recognition mode switching Web search Desktop search Email/calendar Cut shortcuts Delete shortcuts Copy shortcuts Left variable delimiter Right variable delimiter
Chapter 1: Introducing the Nuance Management Server Type of setting or option Action controlled by setting or option Group using same setting or option: Group 1 Group 2 Group 3 Abbreviate titles Allow pauses in formatted phrases Automatically add commas and periods Caps Lock key overrides capitalization commands Expand common English contractions Format ISO currency codes Format other numbers Format phone numbers Format prices Format street addresses Format times Format web and e-mail addresses Inser
Dragon NaturallySpeaking 13 Administrator Guide n Intranet or Trusted Web Site n Internet Explorer See System Requirements for Dragon NaturallySpeaking Professional on page 166 for supported versions. Adding the Nuance Management Console URL as a trusted site 1. In Internet explorer, Select Tools -> Internet options -> Security Tab -> Click on Trusted sites icon -> Sites. 2. Enter the Nuance Management Console URL 3. Click Add. 4.
Chapter 1: Introducing the Nuance Management Server This page displays links to the various features of the server: 6. From here, you can view: l User Accounts—Each person who needs to use the NMS Server (NMC Administrators) or to use a Dragon NaturallySpeaking Professional Client (users that dictate) requires a user account with a user name and password to gain access.
Dragon NaturallySpeaking 13 Administrator Guide To change these settings, you take these steps: Caution: If you are planning work in the Active Directory Services interface, do not change the password of the account Nuance supplies for initial login until after you have configured Active Directory. For more information, see Setting up the Nuance Management Server to run Active Directory Services on page 18. 1.
Chapter 1: Introducing the Nuance Management Server 3. In the NMC Application Menu, you see headings for several types of settings that you can click to open and close the information under them: l l l l l General Nuance Management Console Nuance Management Server SMTP Data Collection FTP l Reports 4.
Dragon NaturallySpeaking 13 Administrator Guide n Enhancements help you find and manage items and data in an organization. For details, see Finding and managing organization data. n Many organization level options are now located on the Organizations Details screen on the Products tab. For details, see Configure product settings for an organization. n Typical enterprises have only one Nuance organization GUID, a single string of numbers and letters that Nuance assigns to you as a customer.
Chapter 1: Introducing the Nuance Management Server More About Nuance Supplied Groups and Licenses The NMC Administration group includes two initial user accounts, one the account you used to log in for the first time. NMC Administrator licenses, the type of licenses required to set up the network in the NMS Server through the Nuance Management Console. l l 2. To view or modify the organization's information, click the Details icon in the Sites > Organizations ribbon.
Dragon NaturallySpeaking 13 Administrator Guide Organization Details—Products tab n Use the settings on this page to set organization level options for your products. For Dragon Professional, the Organization Details > Products tab contains a section called Dragon NaturallySpeaking.
Chapter 1: Introducing the Nuance Management Server Organization Details—Organization Tokens tab n Use the settings on this page to create a token for an organization. For more details, see Creating Organization Tokens.
Dragon NaturallySpeaking 13 Administrator Guide Organization Details—Domains tab n Use the settings on this page to add an Active Directory connection string. For more details, see Set the Active Directory Connection String. Setting up the Nuance Management Server to run Active Directory Services You can use Active Directory Services to manage your DNS Professional network.
Chapter 1: Introducing the Nuance Management Server password multiple times. Steps n You must configure the NMS Server to use Windows Active Directory Services. For more information see Setting up the Nuance Management Server to run Active Directory Services on page 18. n You must set up Windows Domain user names and user account login names that are identical. For more information, see To configure Active Directory Single SignOn.
Dragon NaturallySpeaking 13 Administrator Guide For DNS Professional, for each Dragon client, perform the steps in Enabling Dragon client computers for Active Directory Single Sign-On. Enabling Dragon client computers for Active Directory Single Sign-On To enable the Active Directory Single Sign-on feature for Dragon users, perform the following actions on each Dragon client computer. Enable Active Directory Login in the Dragon Client Take the following steps on each Dragon Client installation: 1.
Chapter 1: Introducing the Nuance Management Server 5. In the Login options section of the tab, select the Use Windows single sign on radio button. 6. Click OK. You can help Nuance improve the future quality of speech recognition by sending speech data from your network to Nuance on a regular basis. No personal information is ever sent to Nuance and participation in data collection is completely voluntary. The process of accruing the speech data that Nuance can use is called data collection.
Dragon NaturallySpeaking 13 Administrator Guide Turning on data collection for individual or users You can also turn on data collection for individual end users in the User Account Details tab under the Network Edition US sub-tab: 1. On the menu bar, click the User Accounts ribbon, then click the Search icon in the ribbon under User Accounts. 2. When the name of the user appears in the User Accounts screen, double click the name to open the User Account Details for that healthcare provider. 3.
Chapter 1: Introducing the Nuance Management Server Privacy of your data and Nuance data collection When you implement Data Collection it is for sending recognition data to Nuance to improve the accuracy of this and future products. Nuance works with collected data because our software can learn from experience about the language you, and your fellow professionals, use.
Chapter 2: Overview of NMS in the cloud This chapter discusses NMS in the cloud; how it works, how it differs from hosting an on-premise NMS, and how to upgrade to NMS in the cloud. Overview of NMS in the cloud Nuance Management Server (NMS) in the Cloud stores data objects on the cloud server in the Nuance data center.
Dragon NaturallySpeaking 13 Administrator Guide n Shared content (profile sharing) with other Nuance products. Text and Graphics/autotexts and custom words can be shared between DNS Professional and SpeechAnywhere Services powered third party applications. n Single and centralized cloud management of products. n Management of cloud Text and Graphics/auto-texts using the cloud Nuance Management Console.
Chapter 2: Overview of NMS in the cloud The Cloud Migration tool considers a user account on an on-premise NMS and a user account on the cloud NMS to be the same if their user logins are the same and both accounts belong to the same organization. Using the Profile Association Tool The Profile Association tool is only required for US customers that are upgrading from a version of DNS Professional that does not support NMS in the cloud.
Dragon NaturallySpeaking 13 Administrator Guide Overview of Installing and Configuring NMS in the Cloud This section provides an overview of how to install and configure Dragon NaturallySpeaking Professional with the Nuance Management Server (NMS) in the cloud. For a detailed list of steps and prerequisites, see Dragon in the Cloud Installation Checklist in the Dragon NaturallySpeaking Professional Installation Guide.
Chapter 2: Overview of NMS in the cloud Install and Configure Dragon NaturallySpeaking Professional Clients Follow the instructions in the "Installing the Dragon Client" chapter of the DNS Professional Installation Guide to install the latest Dragon Professional clients and configure them to use either NMS in the cloud or the Local Authenticator. Setting the NMS download location 1. In the Nuance Management Console, in the Organizations section, click Organization Overview. 2.
Chapter 3: Configuring sites You can create and configure sites for your organization. Each site represents a location on a server where you store user profiles. Typically, each site corresponds to a physical location in your organization, such as a hospital, clinic, or data center. Often you need only one site for your entire organization. Sites help you define the structure of your DNS Professional Network. The options that you choose for a site affect all of the user profiles stored in that location.
Dragon NaturallySpeaking 13 Administrator Guide 6. To view details about an organization, select the organization and click Details. This action displays the Organization Details screen. Finding and managing organization data NMS introduces changes to the Manage Organization screen to help you manage an organization's data. When you first open the Manage Organization screen, the Organization field displays the name of the currently managed organization. You can change the value in this field.
Chapter 3: Configuring sites l Users (x) 5. To view sites, groups, or users that matched the search criteria, under the 'Click here to search' item, expand the Sites, Groups, or Users level. Note: You can only view the top level search result objects. For example, if a site is found and displayed in the search results, you cannot click on the site to view it's groups.
Dragon NaturallySpeaking 13 Administrator Guide Configure product settings for an organization An administrator sets many product settings at the organization level. On the Organizations Details screen, the Products tab contains expandable areas that contain settings for different products that use the Nuance Management Server and the Nuance Management Console. The settings for a product are only visible if the administrator has the “Manage” right for the particular product. 1. 2. 3. 4.
Chapter 3: Configuring sites 3. Use the Address tab to configure the following: l Street 1: The first street address for the site. l Street 2: A second street address for the site. l Street 3: A third street address for the site. l City: The City associated with the site. l Zip: The zip code associated with the site. l Country: The country associated with the site. 5. Click Save to save the settings for this site. When you save the settings, the Groups list becomes visible on the General tab.
Dragon NaturallySpeaking 13 Administrator Guide l l l l Simulate Keystrokes Type keys (CTRL+V) Type keys (Ctrl+V) SDK Use Windows Paste Command n Disable automatic switching of dictation source to an available default: This is deselected by default. If you select this option, the user will not automatically be switched to an available default dictation source if the currently configured source is unavailable. n Allow disconnected mode: For Dragon users that work off the network.
Chapter 3: Configuring sites Store correction in archive Enabled by default: When you elect this option, Dragon NaturallySpeaking Professional stores a list of corrections that the optimization uses in a local archive. If you do not select this option before you run the optimization, you may see a message that there is not enough data for the optimization to process. Be sure to select this option whenever you use Dragon NaturallySpeaking Professional for an extended period of time.
Dragon NaturallySpeaking 13 Administrator Guide The .DRA files are not copied once they grow to the maximum size you set in the __ MB disk space reserved for network archive option. __ MB disk space reserved for network archive Description here. Viewing, modifying, and deleting sites Once you have created and configured a site, you can return to it at any time and perform the tasks below: To refresh the data on the Organizations screen, press Refresh at the bottom right of the screen.
Chapter 3: Configuring sites Deleting a site In the Nuance Management Console: 1. Remove any groups that are associated with the Site you will delete. See Viewing, modifying, and deleting groups for details. 2. Remove the users that are associated with the groups you deleted. See Viewing, modifying, and deleting user accounts for details. 3. On the menu bar, Organizations > Search. 4. Search for and select an organization, and click Manage. 5. In the left-side panel, select a site. 6.
Dragon NaturallySpeaking 13 Administrator Guide Token field is pre-filled. Optionally, enter a value in the Comment field. Click Save. 5. The new token appears in the Token table. Copy or make a note of this value; you will need it to configure EHR Single Sign-On. See Creating Active Directory Single Sign-On user accounts on page 18 for information on using the tokens to configure EHR Single Sign-On.
Chapter 4: Configuring groups and user accounts In the Nuance Management Console you can create groups of user accounts and associate them with the sites that you have created within your organization. This chapter describes how to set up and work with groups and user accounts, and explains how they work together. Understanding groups In the Nuance Management Console you can create groups of or administrator and associate them with the sites within your organization.
Dragon NaturallySpeaking 13 Administrator Guide n NMC Administration groups—Network/system administrators who plan to configure the NMS Server and Dragon Clients for your sites. Members of this type of group have access to the Nuance Management Console to configure particular settings based on the Security Rights you assign them, but do not need access to the Dragon Client because they are not dictating.
Chapter 4: Configuring groups and user accounts When group settings supersede those of other groups n If a provider's user account is a member of more than one group, the group that appears first in the User Account Details > Group Memberships > Selected Groups list for that user account controls the settings that take effect for that provider. (See the illustration below.) n You can reorganize the order of the groups in the list to put the correct group at the top.
Dragon NaturallySpeaking 13 Administrator Guide 4. On the Group Details page, in the Details tab, in the Group name field, enter the name you want to assign to the group. The name is required. You must choose a unique name and Nuance recommends that you choose one that is immediately recognizable. 5. In the Sites field, associate the group with a site. 6. In the Role field, chose a role for the members of the group. 7. In the Privileges section, select the privileges for the group.
Chapter 4: Configuring groups and user accounts 3. In the Delete column, click the red x. Dragon Professional tab 1. Configure the Administrative settings: Disable the use of Advanced scripting commands: Prevents group members from accessing Dragon NaturallySpeaking Professional's Advanced scripting tools.
Dragon NaturallySpeaking 13 Administrator Guide Privileges - The privileges that are assigned to an administrator group. For details, see Setting Privileges for groups. Members tab On the Members tab under Group Details, you can: n Select individual user accounts to make those users members of the group. You can assign users to more than one group.
Chapter 4: Configuring groups and user accounts Grants tab You can only configure grants for a group if you are using the NMC Administrator role. The Grants tab is where you view and control what an group members can create, view, edit, or delete. The Grants tab is also where you view and control the users, groups, and sites that group members can perform actions on. The following are some examples of grants: l l l l Create Site: Allow an administrator to create a site in an organization.
Dragon NaturallySpeaking 13 Administrator Guide Professional's Advanced scripting tools. l Create BM-IV profiles by default (recommended for virtualized environment): Selecting the Create BM-IV profiles by default (recommended for virtualized environment) option makes all users in a site use BestMatch IV acoustic models when they create a profile. 2. View and configure the voice Commands that you want to be available to the members of this group.
Chapter 4: Configuring groups and user accounts Privilege Description Manage Organizations View, edit, or delete organizations. Manage Sites View, edit, or delete sites. Manage Groups View, edit, or delete groups. Manage Licenses View, grant, and revoke licenses, and receive notifications when licenses are about to expire. Send Message Send messages to a user, administrator, site, or group. View Trends View client device usage information, speech recognition metrics, and license usage.
Dragon NaturallySpeaking 13 Administrator Guide You now give security rights to the members of the group to further delineate exactly what the group members can do when they access the console. The group's rights can restrict members to only viewing information created by others, or can extend right to add and delete some types of information but not fir other types, and—at the other end of the spectrum—can cover taking virtually any action in the console.
Chapter 4: Configuring groups and user accounts Security Rights Group members can: Organization - View organizations View only the organization where the administrator's own user account was created. Organization - Able to edit an existing organization Edit an existing organization. Organization - Able to delete organizations Delete an organization. Organization - Create system Create a system. Organization - Modify system Modify a system. Organization - Delete system Delete a system.
Dragon NaturallySpeaking 13 Administrator Guide Security Rights Group members can: User Account - View user accounts View accounts for all users who are in the same groups as the administrator. User Account - Able to create a new user account Create a new user account. User Account - Able to edit an existing user account Edit an existing user account. User Account - Create group members by placing user accounts in groups.
Chapter 4: Configuring groups and user accounts Security Rights Group members can: Miscellaneous - Able to approve downloaded packages (Only for the DNS Professional product) - NMS Server automatically downloads periodic medication and command updates for Dragon Medical Client and sends a message that the package has been downloaded but requires approval to install.
Dragon NaturallySpeaking 13 Administrator Guide Deleting a group 1. On the menu bar, click Groups and then click the Search icon. The Groups screen opens. To refresh the data on the Groups screen, press Refresh at the bottom right of the screen. 2. Use the procedure in Finding and viewing a Group to find the group you want to delete. 3. Select the group that you want to delete from the list and then click Delete on the Groups ribbon. A message asks you to confirm that you want to delete the group. 4.
Chapter 4: Configuring groups and user accounts n Enable commands in HTML windows: By default the group level setting applies. Enabling this option makes available a set of voice commands designed for users to use for creating or editing messages in HTML format in certain Microsoft Outlook dialog boxes. These dialog boxes appear with the Internet Explorer symbol (a small document icon with the letter "e" in it) in the left corner of the window header.
Dragon NaturallySpeaking 13 Administrator Guide email and calendar functions using commands that are patterned on their normal speech. See the Client Help for more information. n Enable cut shortcut commands, Enable delete shortcut commands, Enable copy shortcut commands: Select these options to enable the Cut, Copy and Delete Quick Voice Formatting Commands. Delete and Copy are enabled by default. n Variable delimiters: By default the group level setting applies.
Chapter 4: Configuring groups and user accounts Creating a user account 1. On the menu bar, click User Accounts and then click the Add icon on the User Accounts ribbon. The User Account Details window opens. 2. Configure the options and settings on tabs in the User Account Details window: l l Details and Address. Messaging. See Send a message to a user for details. 3. Click Save to save the user account settings. You are prompted to grant the new user a license. 4.
Dragon NaturallySpeaking 13 Administrator Guide A user profile stores acoustic information about the voice of the individual provider. Dragon Client uses this vocal data to help it recognize what the useris saying. If the user does not have a user profile, Dragon Client opens the New Profile Wizard, where the user enters basic data, selects a medical vocabulary, and presses a button to have the client create a user profile.
Chapter 4: Configuring groups and user accounts 5. Enter the Password. You should always follow Microsoft's strong password guidelines or have similar organizational guidelines for ensuring passwords are not easy to guess. For more details about setting options for passwords, see Setting user password settings. 6. Enter the Location (usually the primary work site) and the Department of the user. 7. Click the Address tab and enter the home address information of the user associated with the account.
Dragon NaturallySpeaking 13 Administrator Guide n a new patch is available for deployment n a new NMS patch is available for deployment n the number of available licenses is low n scheduled “trend” reports are available n troubleshooting information is required by support personnel. n system maintenance or outages are planned.
Chapter 4: Configuring groups and user accounts 1. On the User Account Details screen, click the Messaging tab. 2. In the Mobile Phone section, select Inform me via SMS when I receive NMS messages. If you select this option, you must enter values in the Mobile Phone field and the Mobile Phone Provider field to be able to save the administrator. . 3. In the Mobile Phone field, enter the mobile phone number for the administrator. 4.
Dragon NaturallySpeaking 13 Administrator Guide l l l l T-Mobile US Cellular Verizon Virgin Mobile USA 5. In the Message Delivery Type, choose the message delivery type: i. To include the body of the message in the email or SMS message, select Include the message body in the delivery (default). ii. To have the email or SMS message only inform the recipient that they have an NMS message, select Simply inform me that I have a message; I will retrieve it myself. 6.
Chapter 4: Configuring groups and user accounts n In the User Account Details > Group Memberships tab, select the group that you want to remove the user account from and click the left arrow button. The group is removed from the Selected Groups area. n In the Group Details > Members tab click the Add/Remove button under the Group members list.
Dragon NaturallySpeaking 13 Administrator Guide Creating a file with information about users to import To import multiple users into the Nuance Management Server (NMS) , you must create either a comma-delimited text file or an XML file that contains user information. The Import Users wizard supports both file types. However, each file must conform to specific formatting standards.
Chapter 4: Configuring groups and user accounts n City (40 characters maximum) n State (5 characters maximum) n ZipCode (20 characters maximum) n NTLMCredential (160 characters maximum) Syntax: \ Note: The NTLM Credential element allows you to import a user's domain and user name pair for multi-domain LDAP.
Dragon NaturallySpeaking 13 Administrator Guide If the user import field is not required, you can omit the attribute. The attributes can be placed in any order in the XML file. The Users and User elements are in the following default XML name space: http://nuance.
Chapter 4: Configuring groups and user accounts If the Import Users wizard encounters errors when importing the user data, the Nuance Management Console displays a message. Press Close on the dialog to leave this step. 7. On the Select an Organization screen, select the organization to associate with the users. 8. Press Next. 9. The Select Group Membership screen displays a list of groups that you can associate with the users.
Dragon NaturallySpeaking 13 Administrator Guide 10. In Available Groups, select one or more groups. Use the arrows to move the selected groups to the Selected Groups list. You must select at least one group. 11. Press Next. 12. If you have the administrative rights to grant licenses to users, the Import Users wizard displays the Select Licenses screen. The screen lists all the licenses that you can grant to the users.
Chapter 4: Configuring groups and user accounts 14. In the Ready to Import screen, press Next to start importing the users. 15. The Import Users wizard displays the Performing Import screen and starts to import the users. A progress indicator displays the status of the import process.
Dragon NaturallySpeaking 13 Administrator Guide ishes importing all the users, press Next. 16. The Import Results screen displays a list of all the users that the Import Users wizard imported into the system. If the wizard could not import a user, the Import Results screen displays information about why the user was not imported. 17. Press Finish.
Chapter 4: Configuring groups and user accounts xmlns:xs="http://www.w3.
Dragon NaturallySpeaking 13 Administrator Guide This type defines the basic user information that can be imported
Chapter 4: Configuring groups and user accounts <
Dragon NaturallySpeaking 13 Administrator Guide A string that contains the user's login id (30 characters maximum) < xs:documentation>A string for the user's login passw
Chapter 4: Configuring groups and user accounts A user name prefix (10 characters maximum) A general information string (50 characters ma
Dragon NaturallySpeaking 13 Administrator Guide A street address string (60 characters maximum) A city string
Chapter 4: Configuring groups and user accounts A state string (5 characters maximum) 77
Dragon NaturallySpeaking 13 Administrator Guide A zip code string (20 characters maximum) A NTLM Credential string (160 characters max)
Chapter 4: Configuring groups and user accounts Setting User Account options By default, settings are configured at the group level and the Group option to the right of a setting is selected. To override the group settings, select the Personal option next to a setting. n Enable HTML support: By default, the group level setting applies. Enabling this setting makes available a set of commands designed to help users surf the web by voice in web browsers.
Dragon NaturallySpeaking 13 Administrator Guide Select this option to save the user's acoustic information locally on the client. By saving the acoustic information, any corrections the user makes are available even after a close and re-open of the user profile. In addition, selecting this option synchronizes all corrections in the Local cache user profile with the roaming user profiles if you also turned on the Always copy acoustic information to network option at the site level (active by default).
Chapter 4: Configuring groups and user accounts l l bols as you might need to do dictating license plate or parts numbers. Say "Start Spell Mode" or "Switch to Spell Mode." Numbers Mode: In Numbers Mode, Dragon NaturallySpeaking Professional interprets your dictation as numbers. Say "Start Numbers Mode" or "Switch to Numbers Mode." Normal Mode: The most flexible mode in Dragon NaturallySpeaking Professional is Normal Mode.
Dragon NaturallySpeaking 13 Administrator Guide Setting Auto-Formatting Dragon NaturallySpeaking Professional options You use the Auto-Formatting options to set up text formatting that Dragon NaturallySpeaking Professional Clients automatically apply to all user dictation, producing consistently formatted reports across the entire organization. Changing these options for a group affects all members of that group exclusively.
Chapter 4: Configuring groups and user accounts NaturallySpeaking Professional to recognize contractions while transcribing dictation. If you clear this box, Dragon NaturallySpeaking Professional transcribes spoken contractions in a more formal manner. For example, if you say "Don't go near the water," Dragon NaturallySpeaking Professional transcribes "Do not go near the water." In some situations, the formal expression of a contraction might be ambiguous.
Dragon NaturallySpeaking 13 Administrator Guide sentence used to be standard with mono space fonts produced by typewriters, but is less common with proportional fonts used in word processing programs. If you do not select this option, Dragon NaturallySpeaking Professional adds a single space after the period. n "million" instead of ".000.000": Enabled by default. Inserts numbers as a combination of Arabic numerals and text. For example, "5 million" instead of "5,000,000.
Chapter 4: Configuring groups and user accounts l l l l l l n D/M/YYYY D/M/YY DD/MM/YYYY DD/MM/YY DD-Mon-YY YYYY-MM-DD Numbers, if greater than or equal to __: Enabled by default. Inserts numbers as numerals if they are equal to or greater than the value shown in the drop-down list. If the number is less than the chosen value, the number is spelled out. For example, if you select "10," Dragon NaturallySpeaking Professional transcribes "five" when you dictate "five" and "11" when you dictate "eleven".
Dragon NaturallySpeaking 13 Administrator Guide Vocabulary: n If the user's language settings are not know, the field displays “Vocabulary: ” and is disabled. Input Devices: n If the user's language settings are not know, the field displays “Input devices: ” and is disabled. Profile folder name: n The name of the folder that contains the profile. Automatically log out an administrator after a period of inactivity You can set the NMS to automatically log out a user after a specific time of inactivity.
Chapter 4: Configuring groups and user accounts You can search for user accounts based on the information that you entered on the User Account Details tab. You do not have to fill out all of the fields; you can search on a single field or even a few letters in that field. 3. Click the magnifying glass. The system displays a list of user accounts that meet your search criteria.
Dragon NaturallySpeaking 13 Administrator Guide 5. iii. On the Messaging tab you can: 6. l Set email and mobile messaging options. See Enable sending messages to an administrator on page 60. 4. On the Dragon Professional tab you can: l l Configure the User Account Options, see Setting user account Dragon NaturallySpeaking Professional client options on page 78 Modify the text Auto Formatting settings, see Setting Auto-Formatting Dragon NaturallySpeaking Professional options on page 82 5.
Chapter 4: Configuring groups and user accounts n For the group n For the user account One feature that you must set on the Dragon Client is the Vocabulary. If you set the feature for a group, and the group is the first on the Group Details > Members > Group members list, it applies to all user accounts in that group. If you set feature for a user account, it applies only to that user account and the user account level setting overrides the group or site setting.
Chapter 5: Managing licenses You can quickly and easily assign licenses to individuals who are managing the system or dictating using the Dragon Client. This chapter describes how to grant and revoke licenses and how to obtain information on the licenses being used by your organization. Use this chapter to configure settings in the NMC that are common for most products that use the Nuance Management Server.
Dragon NaturallySpeaking 13 Administrator Guide Importing licenses included with Dragon NaturallySpeaking Professional You can purchase as many licenses as you need up front when you purchase the product. Later, when you start the NMS Server, to download the licenses purchased for your account: 1. On the menu bar click Licensing, and then click the Import License Key icon. The Import License Key window opens. 2. Copy and paste the encrypted license key you received in e-mail into the License Key box. 3.
Chapter 5: Managing licenses l l l l l l OEM Name— Ignore this field. Product Name—For an NMC Administrator license, the product name is the Nuance Mgt Console (NMC); for a Dragon Professional license, the product type is Dragon NaturallySpeaking. License Type—NMC Administrator (for using the Nuance Management Console), or Dragon Professional (for dictating on client workstations). Expires on—The expiration date for the license.
Dragon NaturallySpeaking 13 Administrator Guide 2. In the Trends section, under Usage, select License Use. The Nuance Management Console displays the License Usage view. 3. i. ii. iii. iv. 5. Select the search criteria for the report: The Organization field is greyed out. In the License type field, select a license type. In the Start Date/Time field, select a start date and time. In the End Date/Time field, select an end date and time. Click the magnifying glass.
Chapter 5: Managing licenses n Days Since Last Login - The number of days since the last date the user logged into the system. n Login Count -The total number of times the user logged into the system between the Start Date/time to the End date/time. Save search results to a .csv file On screens that display search results, you can save the search result data for future use.
Dragon NaturallySpeaking 13 Administrator Guide 4. Click on the row with the type of license that you want to grant. 5. In the License Allocation section, click the Grant icon. 6. When the Grant License tab opens, the organization's name and the type of license appear in the top left of the screen. Below the organization name, you see a list of Available Users containing the names of people whose user accounts that do not have licenses.
Chapter 5: Managing licenses 10. When you are satisfied that licenses listed are those you want to grant, click OK to save the information and grant the licenses. The tab closes and you return to the Licenses Summary table. 11. Repeat this process for each type of license you want to grant. Receiving expiration alerts and renewing licenses Thirty days before a Dragon NaturallySpeaking Professional license is going to expire, you start receiving alerts about that fact.
Dragon NaturallySpeaking 13 Administrator Guide 2. Once the renewal is approved, the licenses download to the Nuance Management Server. You can then see the licenses in your Nuance Management Console. Revoking licenses To revoke a license that is associated with a user account: 1. Click Licensing on the menu bar and in the ribbon below the Licensing tab you see the View Licenses icon. 2. Click the View Licenses icon. 3. Enter search criteria and click Search. 4. Click on a license that you want to revoke.
Chapter 6: Configuring Dragon NaturallySpeaking Professional settings This chapter describes the Dragon NaturallySpeaking Professional options you can set in the Nuance Management Console.
Applying Dragon Settings to organizations, sites, or groups You can apply Dragon NaturallySpeaking Professional Settings at the following levels: n For the organization n For the site n For the group n For the user account One feature that you must set on the Dragon Client is the Vocabulary. If you set the feature for a group, and the group is the first on the Group Details > Members > Group members list, it applies to all user accounts in that group.
Dragon NaturallySpeaking 13 Administrator Guide the letter "e" in it) in the left corner of the window header. You may need to disable this setting for certain applications. For more information, see the Client Help. n Enable automatically select first field: Select this option to disable the "automatically select the first field" feature for a group of users. n Require click to select hyperlinks in HTML windows: By default, this feature is enabled and the group level setting applies.
Delete Quick Voice Formatting Commands. Delete and Copy are enabled by default. n Variable delimiters: By default the group level setting applies. The variable delimiters are used by Text and Graphics/auto-text commands that incorporate Voice (variable) Fields. Voice Fields are variable fields where the user can later type or dictate a specific value. By default, Text and Graphics/auto-text Voice commands use the square bracket [ ] characters to indicate the presence of a variable field.
Dragon NaturallySpeaking 13 Administrator Guide n Enable HTML support: By default, the group level setting applies. Enabling this setting makes available a set of commands designed to help users surf the web by voice in web browsers. You may need to disable this setting for certain applications. For more information, see the client Help. n Enable commands in HTML windows: By default the group level setting applies.
Log out users who do not respond after __ seconds: By default enabled, set to a value of 60 seconds, and applied to all users associated with the site that this user account is associated with. The option instructs the Client to log out this user after the client has been idle and the user has been prompted to respond, but the number of seconds you indicate here elapses without a response.
Dragon NaturallySpeaking 13 Administrator Guide that are patterned on their natural speech. See Voice Shortcuts for Web Search in the Client Help for more information. n Enable desktop search commands: Select this option to make available Desktop search commands that let users in the group search their Windows desktops using commands that are patterned on their natural speech. See Voice Shortcuts for Desktop Search in the Client Help for more information.
Setting language-specific settings To perform the following steps, you must have the rights to manage groups and users, and, the appropriate licenses and rights to see Dragon NaturallySpeaking Professional settings. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. In the Nuance Management Console, in the Organizations area, click Details. On the Organization Details screen, click Products. Expand the Dragon NaturallySpeaking Professional section. To manage US settings, select Enable US Settings.
Chapter 7: Managing user profiles The sections in this chapter help you understand actions that you carry out to upgrade user profiles from earlier versions of Dragon. Creating a user profile On the NMS Server you create user accounts that later associate with user profiles, but you do not create any actual user profiles on the server. Only the Dragon Client creates user profiles. As long as you have created a user account for a user to log on to the Dragon Client, Dragon takes it from there.
Dragon NaturallySpeaking 13 Administrator Guide 5. Expand the Roaming User Profile section. 6. Select the Enable Roaming User Profiles option to enable the use of Roaming User Profiles with Dragon NaturallySpeaking Professional. 7. Beside the text Roaming User Network Directories, click the Configure button. The Nuance Management Console displays the Roaming User Network Directories window. 8. In the General tab, fill-in the following fields: l l Name—The name for the Roaming User Profiles location.
Chapter 7: Managing user profiles n UNC Path—Use this format: \\servername\sharename\path\filename. For example, \\MyServer\Profiles n HTTP—Use this format: http://myserver.com/webDAV. For example, http://Profiles/MasterUserProfilesDir n HTTPS—The format is: https://myserver.com/WebDAV.
Dragon NaturallySpeaking 13 Administrator Guide 6. When a dialog box opens displaying a message indicating the export was successful, click OK. 7. Repeat steps 3 through 6 for each set of User Profiles you want to export. 8. Click Close to close the Manage User Profiles dialog box. 9. In the operating system, navigate to the directory where you exported the User Profiles. In that directory you find a separate folder for each exported User Profile, labeled with the user name.
Chapter 7: Managing user profiles For Roaming User Profiles: Or, if Roaming User is enabled, type the path to the Master Roaming User Profile location, then /user, then the sub-folder if applicable, and then the User Profile name on the network. The text in the target box should look similar to the following: "C:\Program Files (x86) \Nuance\NaturallySpeaking13.5\Program\Natspeak.exe/user "\\\\"for (Windows 7, Windows 8, or Windows Server 2008) For Vocabulari
Dragon NaturallySpeaking 13 Administrator Guide "C:\Program Files\Nuance\NaturallySpeaking13.5\Program\Natspeak.exe" /user "http://test01.roam.test\Roaming1" n The path to an HTTP or HTTPS location must only contain forward slashes - the same as the Network Location dialog. n Precede the username with a backslash. Tip It is possible to add a shortcut to the top of the Start menu by dragging the shortcut icon onto the Start button.
Chapter 7: Managing user profiles If an end-user selects BestMatch V models for a User Profile and trains the profile on a multicore computer, when the end-user opens the User Profile on a single-core computer, Dragon displays the following warning message: "Your computer has a single core processor. You have opened a User Profile created on a computer with a multi-core processor. Dragon NaturallySpeaking will work normally on this computer but you may see some change in performance and accuracy".
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles This section describes how to set up, configure, and enable the Roaming feature on client computers. This section also provides information on how to create, dictate with, and upgrade Roaming User Profiles.
Dragon NaturallySpeaking 13 Administrator Guide Topic Link The Roaming feature n Overview of the Roaming feature Setting up the Roaming feature n Setting up the Roaming feature n Enabling the Roaming feature on each computer where an end-user will dictate n Creating a Roaming User Profile on the local computer n Dictating with a Roaming User Profile Upgrade Roaming User Profiles to Dragon NaturallySpeaking n Upgrading Roaming User Profiles: Overview Enabling Roaming User Profiles as part o
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Topic Link Roaming User Profiles for an MSI installation Overview of the Roaming feature The Roaming feature lets end-users dictate with Dragon from different network locations and on different computers without having to create and train individual User Profiles at each location.
Dragon NaturallySpeaking 13 Administrator Guide Advantages of the Roaming feature It is important to distinguish the Roaming feature from simply browsing to a network directory and creating files there. Nuance recommends using the Roaming feature rather than storing non-Roaming User Profiles in a network directory. Using the Roaming feature, you can: n Minimize network traffic.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Using multiple Roaming User Profile locations If you have a large number of Roaming User Profiles, you may want to divide them among multiple shared directories. This facilitates performing tasks such as scheduling the Acoustic and Language Model Optimizer on a subset of User Profiles.
Dragon NaturallySpeaking 13 Administrator Guide Making it easier for end-users to select their User Profiles As described above, the Dragon Open User Profile dialog shows a list of all of the User Profiles in a shared directory (unless you are using HTTP Roaming to limit access to User Profiles). If there are more User Profiles than will fit on one screen, you can train end-users to go directly to a specific User Profile by typing the first few letters of its name.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles n For more information, see Configuring Internet Information Services and WebDAV for HTTP Roaming.
Dragon NaturallySpeaking 13 Administrator Guide Creating a network storage location for the Master Roaming User Profiles For any installation of Dragon NaturallySpeaking Professional, you must first determine where on the network the Master Roaming User Profiles should be located. Dragon NaturallySpeaking Professional lets you store your Master Roaming User Profiles on: n Any networked computer. You are not strictly required to store Master Roaming User Profiles on a server.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Mapped Drives UNC paths Using a HTTP or HTTPS web server If you choose to use a HTTP or HTTPS web server, the Roaming feature supports the following types of locations for your Master Roaming User Profiles n HTTP (http:)—Connects to computer on the internet or your local intranet. Format is: http:/// n HTTP with SSL (https:)—Connects to computer on the internet or your local intranet with SSL.
Dragon NaturallySpeaking 13 Administrator Guide n For more information, see Configuring Internet Information Services and WebDAV for HTTP Roaming.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Installing Dragon NaturallySpeaking on the same computer as your Master Roaming User Profiles Nuance recommends that you install Dragon NaturallySpeaking on the same computer where the Master Roaming User Profiles for your network are located. As the system administrator, you are responsible for running the Acoustic and Language Model Optimizer on the network location of the Master Roaming User Profiles.
Dragon NaturallySpeaking 13 Administrator Guide Storage space required for the Master and Local Roaming User Profiles Adequate storage space must be available for User Profiles that store information about each particular user’s speech patterns. You need to plan for storage space on: n Each computer where you plan to have users dictating with a Roaming User Profile. n The network accessible central computer or computers where Master Roaming User Profiles are stored.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles 1. To set the number of minutes of audio to retain locally, click the Archive size... button and position the slider. 2. To turn off retaining this data locally, check the Conserve disk space required by user profile (for portability) option. A non-Roaming User Profile requires approximately three times as much disk space as a local Roaming User Profile.
Dragon NaturallySpeaking 13 Administrator Guide more information on running the Acoustic Optimizer, see Running the Acoustic and Language Model Optimizer for Roaming User Profiles. n Copies any custom commands created or modified locally (using the MyCommands editor) to the Master Roaming User Profile. n Saves any local end-user options that you changed on the Options or Formatting dialog box to the Master Roaming User Profile, except the options listed below.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles File name or type Copied or updated with the master Roaming User Profile Copied or updated to local cache Acoustic files:*.usr and *.sig At save time if the Always copy acoustic information to network option in the Administrative settings is on. See Acoustic files for more details. Copied if version number on server is different Vocabulary files:*.
Dragon NaturallySpeaking 13 Administrator Guide File name or type Copied or updated with the master Roaming User Profile Copied or updated to local cache drafiles.ini the master voice_ container has space. Files are deleted after being copied; aco.ini and drafiles.ini are recreated at zero-length Custom commands created on client PC:Mycmds.dat Copied when User Profiles are saved, or a User Profile is closed and saved. Copied at User Profile open if version number on server is different Options.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Profiles are synchronized and how much data is transferred in the process. In addition, this table which option controls whether the data is transferred. For more information on what options affect what data gets synchronized between the Master and Local Roaming User Profile, see Setting/selecting Roaming User Profile options. The estimates of the data transferred across the network is for a single Roaming User Profile.
Dragon NaturallySpeaking 13 Administrator Guide Files copied to the Master Roaming User Profile Acoustic files: *.user and *.sig Transfer Direction & Data Amount 68 MB <----> User Action: Dictation, Audio Setup Transfer time: When the User Profile is saved Vocabulary files: *.voc 21 MB <----> User Action: Dictation, Learn from specific documents, Learn from sent e-mails, Vocabulary Optimizer.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Files copied to the Master Roaming User Profile Transfer Direction & Data Amount Correction 1.3 MB/minute <------ User Action: Dictation, Correction Transfer time: Copied to session folder if the master voice_container has space. Custom commands created on client PC: Mycmds.dat User Action: Changes to some Options on the local PC Transfer time: Copied when a User Profile is closed or saved.
Dragon NaturallySpeaking 13 Administrator Guide Files copied to the Master Roaming User Profile Transfer Direction & Data Amount Files copied to the Local Roaming User Profile Administrative Setting to enable for Transfer number on the server .INI file changes on client PC: options.ini, soptions.ini, itnoptions.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Files copied to the Master Roaming User Profile Transfer Direction & Data Amount Files copied to the Local Roaming User Profile Administrative Setting to enable for Transfer User Action: Any use of Dragon Transfer time: Copied if the Administrative option is set.
Dragon NaturallySpeaking 13 Administrator Guide Files\Nuance\NaturallySpeaking13.5\Program\natspeak.exe”/SetAdministrativeOptions 2. On the Roaming tab, check Enable. 3. Click Apply to save the changes and keep the dialog box open. Note: With the Roaming feature enabled, the Open User Profile dialog box later displays only User Profiles in the Roaming User Profile storage locations.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Note: the location of is per-PC and cannot be changed to an end-userspecific location. To accept the default location (which Nuance recommends), click OK on the Administrative Settings dialog box. You will be prompted to create the default directory if it does not already exist. When you see the following message, click Yes.
Dragon NaturallySpeaking 13 Administrator Guide Master Roaming User Profiles are located or on an administrator’s workstation. For more information, see Running the Acoustic and Language Model Optimizer with a Roaming User Profile. Client Administrative Settings: Roaming tab You use the Roaming tab of the Administrative Settings dialog box to set up the Roaming feature. You must set up the Roaming feature on each computer where you want end-users to dictate with a Roaming User Profile.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles The default location of is: C:\ProgramData\Nuance\NaturallySpeaking13.5\RoamingUsers\\ See Dragon file structure for information about the default location of the RoamingUsers directory for Dragon NaturallySpeaking on other Windows operating systems. The is a name you assigned as a Master Roaming User Profiles location.
Dragon NaturallySpeaking 13 Administrator Guide n For more information, see Configuring Internet Information Services and WebDAV for HTTP Roaming.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles n The Roaming tab of the Administrative Settings dialog box n The Location of user profile drop-down list in the Open User Profile dialog box. Note:With the Roaming feature enabled, the Open User Profile dialog box displays only User Profiles in the Roaming User Profile locations.
Dragon NaturallySpeaking 13 Administrator Guide test your connection to the HTTPS server from this dialog box. For more information, see SSL Settings. Note:You cannot create a non-Roaming User Profile on an HTTP or HTTPS connection. You can create only Roaming User Profiles on an HTTP or HTTPS connection and only when the Roaming feature is enabled. NMS Administrative Settings: Setting Roaming User settings and Data settings Merge contents of vocdelta.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Ask before breaking lock on network users Recommended for UNC and mapped drives. Select to keep the option of maintaining or breaking a network lock when opening a Roaming User Profile. Normally, network locks prevent a user from opening a Roaming User Profile at the same time that another user is opening the profile.
Dragon NaturallySpeaking 13 Administrator Guide Suppress warning for using multicore speech profiles on single core machines Select to suppress the warning that displays if a user profile with a BestMatch-IV or BestMatch-IV model loads on a single-core computer. This option is disabled by default.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles n Digest—Choose if the server is configured for Digest authentication, where the passwords are never transmitted across the Internet in unencrypted form. Note: For security reasons, be sure that anonymous logins are disabled on the HTTP or HTTPS server. Firewall and Proxy Servers Use proxy server Select Use proxy server if Dragon workstations are connecting to the httpserver through a proxy server.
Dragon NaturallySpeaking 13 Administrator Guide Follow redirects If you are storing the Roaming User Profiles on a server that redirects incoming connections to another location, you can define how the Dragon client handles these redirects by selecting one of the check boxes. Nuance recommends that you set redirects to either Always or Same Scheme Only, but always follow them. n Never—Never follow redirects; ignores them. n Always—Always follow redirects.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles If you have never set up a secure web server before, do not attempt to do so; these instructions assume you have already installed the secure web server and have experience setting up a secure web server. Be sure that you install an SSL certificate that is trusted for directory on every workstation. You push install the SSL certificate as Trusted Root Certificate Authorities.
Dragon NaturallySpeaking 13 Administrator Guide Certificate store In this section, you indicate the type of certificate that provides server identity, certificate, and public key information to clients that try to establish a connection: Certificate store type Select the certificate store type used for the client certificate on the local machine: n User store (default)—Choose if the certificate store is a certificate store owned by the current user.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Notes: n If you select PFX file for the Certificate Store Type, for the Certificate Store select Other and enter the name of the file in the associated text box below it. n If you select PFX Blob for the Certificate Store Type, for the Certificate Store select Other and enter the binary contents of a PFX file (for example, the PKCS12) in the associated text box below it.
Dragon NaturallySpeaking 13 Administrator Guide Testing and troubleshooting an HTTP connection Once you have supplied all the necessary information needed to connect to your HTTP server, press the Test Connection button. The Test Connection button tests the connection to your HTTP server based on the information you supplied in the Roaming User Network Location and HTTP Settings dialog boxes.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Message Solution Connection test successful! n None—test successful. Could not connect to the network location. n Check spelling and syntax of the HTTP address in the HTTP Settings dialog. Check your local network for problems.
Dragon NaturallySpeaking 13 Administrator Guide Message location Solution n n Check that the Local Master Roaming directory exists. MIME types not set to *.* (the file is .txt). Could not get the size of a newly created directory on the network location. n Apache: Make sure DavDepthInfinity directive is set to "on" for Master Roaming directory. Could not rename a file on the network location n Check permissions on the Master Roaming directory.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles verifies that directories contain valid Dragon User Profiles. Directory structures do not display with the Classic setting. Allow non-Roaming User Profiles to be opened Select this box to permit the end-user to open non-Roaming (local) User Profiles. Nuance recommends clearing this option to prevent anyone from dictating with a non-Roaming (local) User Profile by accident. Merge contents of vocdelta.
Dragon NaturallySpeaking 13 Administrator Guide n Vocabulary files - when the local end-user modifies the vocabulary with information from the Learn from specific documents, Learn from sent e-mails, or Vocabulary Optimizer dialogs or when the Roaming and Local copies are different. n Acoustic archive files - these files will be copied to session folder if it exists. Once the master voice_container limit is reached, nothing more is copied.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles The Save acoustic information option is turned on by default Prompt before saving to network location An administrator can set the Prompt before saving to network location option to let endusers choose where to save their User Profile.
Dragon NaturallySpeaking 13 Administrator Guide The transfer of acoustic information based on this option's setting is not limited by setting the Disk space reserved for network archive option. Setting this option will copy approximately 15 MB across the network at synchronization if the Roaming and Local copies are different. Conserve archive size on network Select this box to prevent copying of .
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles 4. Click the Advanced button and then select Copy to Roaming from the menu that pops up. The Copy to Roaming dialog box appears. 5. Under Select Roaming Master Location to save the user, select the appropriate Master Roaming User Profile location from the drop-down list. In the Choose subdirectory if wanted field, you can select a subdirectory within the Roaming Master location. When finished, click OK.
Dragon NaturallySpeaking 13 Administrator Guide administrator’s workstation should be co-located with the server because a large amount of data needs to be transferred between the server and the workstation running the optimizer. Note: You must have Windows Administrator privileges on the computer where you are running the Scheduler for the Acoustic and Language Model Optimizer.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles profile as well as their ability to open the correct profile. There are several ways to address this concern: n Many of Nuance’s customers address this concern simply through end-user training. Each end-user should be aware that if they open another end-user’s profile and try to use it, their accuracy will be poor and end-user-specific customizations will not be available.
Dragon NaturallySpeaking 13 Administrator Guide n For more information, see Configuring Internet Information Services and WebDAV for HTTP Roaming.
Chapter 8: Configuring and using the Roaming feature and Roaming User Profiles Configuring Internet Information Services and WebDAV To run WebDAV, you must install Internet Information Services (IIS) 7 or greater on a server operating system such as Windows Server 2008. In this section we discuss installing and configuring WebDAV on IIS 7.0. Installing and configuring WebDAV on Internet Information Services 7.0 Internet Information Services 7.0 - Install WebDAV 1. Install WebDAV on the IIS 7 server.
Dragon NaturallySpeaking 13 Administrator Guide 8. Click Apply to save the changes. 9. Make sure that the files in your Roaming User Profile directory are not locked, password protected, or otherwise restricted for access by server permissions. Configuring Dragon internet roaming Perform the following steps to configure Dragon internet roaming on all workstations. 1. Start Dragon NaturallySpeaking . 2. Open the Administrative Settings dialog. On the Dragon Bar, select Tools > Administrative Settings. 3.
Chapter 9: Using Dragon through a remote desktop connection This section contains information on using Dragon through a remote desktop connection, including support for using the PowerMic II and Terminal Services.
Chapter 10: Managing Dragon Clients From the NMS Server, you can manage individual client computers. The process of managing clients can begin with installing the client using the Nuance Management Console, then setting several options for the client. You can take several actions to manage clients: System Requirements for Dragon NaturallySpeaking Professional Hardware Recommendations Dragon Client Hardware Recommendations CPU: 2.4 GHz Intel Dual Core or equivalent AMD processor.
Dragon NaturallySpeaking 13 Administrator Guide You can also use an iOS or Android device as a microphone using the Dragon Remote Microphone app. Bluetooth (Optional): For Bluetooth wireless microphone support, visit http://support.nuance.com/compatibility/ Web Connection: A web connection is required for activation during installation. Software Requirements Software Requirements for the Dragon Client The Dragon Client installer checks your system for minimum requirements.
Chapter 10: Managing Dragon Clients n Rich Internet Application Firefox® 12+ n Rich Internet Application Google Chrome 16+ n Windows Live Mail v15 & v16 n Mozilla® Thunderbird™ x3 and up n Lotus Notes 8.5 Setting general auto-formatting options in the client or the Nuance Management Server Typically, NMS Server administrators set all formatting options in the Groups Details > Dragon Professional > Auto-Formatting tab or the User Account Details > Dragon Professional > Auto-Formatting tab.
Dragon NaturallySpeaking 13 Administrator Guide 6. You can also use natspeak to install the client from the command line. To receive diagnostic messages about the Dragon Client installation process, you can use the diagnostic option shown below: natspeak.exe /diagnose When you use the /diagnose option, Dragon Medical sends any information about errors that occur during the installation into the Dragon.log file.
Chapter 10: Managing Dragon Clients Workaround 1 1. The Dragon end-user provides a 'Yes' response in the dialog. This closes the General Training wizard. 2. The Dragon end-user closes and re-starts Dragon. Workaround 2 1. The Dragon user does not respond to the dialog box. After few seconds, Dragon hides and re-displays the dialog box several times until the DragonBar becomes hidden. 2. The Dragon user closes the General Training wizard. 3. The Dragon end-user closes and re-starts Dragon.
Dragon NaturallySpeaking 13 Administrator Guide 1. On the menu bar, click Utilities and then click the Audit Events icon 2. On the Events screen, enter information in the following fields: l l l l Start date/time: The start date and time for the search. This is a required field. End date/time: The end date and time for the search. This is a required field. Organization: The Organization to search on. This is a required field. User login: The user login associated with the events. 3.
Chapter 11: Managing messages This chapter explains how you can receive, review, and respond to notifications about licenses and more. Security of NuanceLink servers NuanceLink messages include descriptive information for a wide range of updates. Prior to NMS 4.
Dragon NaturallySpeaking 13 Administrator Guide The value in the parenthesis indicates the number of unread messages or pending approvals for you to review. n To view unread messages, click Messages. n To view pending approvals, click Approval. Receiving notifications from the NuanceLink You view messages sent to the NMS Server in the Messages tab in the Nuance Management Console. The list of messages resembles an email inbox.
Chapter 11: Managing messages Responding to license expiration messages A process that checks to see if you have licenses that are about to expire runs every day at 12:01 AM. When a user license is about to expire, you should receive a message in the Messages tab 30 days in advance of the expiration date. To open the Messages tab: 1. On the menu bar, click Utilities. 2. Under the Utilities tab, click the Messages icon in the ribbon.
Dragon NaturallySpeaking 13 Administrator Guide l l For Audit Event messages set Retain audit events for __ days. For Messages and Approval messages set Retain message events for ___ days . 5. Click OK to save the change.
Chapter 12: Managing uploads to Nuance You can help Nuance improve the future quality of speech recognition by sending speech data from your network to Nuance on a regular basis. This chapter explains how to upload data to Nuance. You can help Nuance improve the future quality of speech recognition by sending speech data from your network to Nuance on a regular basis. No personal information is ever sent to Nuance and participation in data collection is completely voluntary.
Dragon NaturallySpeaking 13 Administrator Guide Turning on data collection for individual or users You can also turn on data collection for individual end users in the User Account Details tab under the Network Edition US sub-tab: 1. On the menu bar, click the User Accounts ribbon, then click the Search icon in the ribbon under User Accounts. 2. When the name of the user appears in the User Accounts screen, double click the name to open the User Account Details for that healthcare provider. 3.
Chapter 12: Managing uploads to Nuance Privacy of your data and Nuance data collection When you implement Data Collection it is for sending recognition data to Nuance to improve the accuracy of this and future products. Nuance works with collected data because our software can learn from experience about the language you, and your fellow professionals, use.
Chapter 13: Working with Text and Graphics/auto-texts and custom words This chapter describes how administrators and create and manage Text and Graphics/auto-texts and custom words in the Nuance Management Console. Overview of managing Text and Graphics/auto-texts and custom words The management behavior for Text and Graphics/ auto-texts and custom words are virtually identical. Note: Text and Graphics and Text and Graphics DragonTemplates are supported.
Dragon NaturallySpeaking 13 Administrator Guide n An administrator can define and manage Text and Graphics/auto-texts and custom words at the Site, Group, or personal (user) level using the Nuance Management Console. This impacts the Text and Graphics/auto-texts and custom words that are available to other . n A userdefines and manages “personal” Text and Graphics/ auto-texts and custom words using the client application (Dragon or a SpeechAnywhere Services powered third party application).
Chapter 13: Working with Text and Graphics/auto-texts and custom words Important: When defining Text and Graphics/auto-texts, it is strongly recommended that you give it a distinctive name that cannot be misinterpreted as speech to be recognized. This helps to ensure that the Text and Graphics/auto-texts is correctly inserted.
Dragon NaturallySpeaking 13 Administrator Guide n hyphens n opening and closing angle braces n blank characters n spaces Description: all characters and blanks Spoken Phrase: all spaces, periods, apostrophes, hyphens, numbers and letters.
Chapter 13: Working with Text and Graphics/auto-texts and custom words Creating shared and personal Text and Graphics/autotexts and custom words Synchronizing Text and Graphics/auto-texts and custom words on the Dragon Client When the administrator exits existing or creates new Text and Graphics/auto-texts or custom words, end users must shut down and restart the Dragon Clients on their local machines.
Dragon NaturallySpeaking 13 Administrator Guide inactivity or when a user logs out and back into the client application (Dragon or a SpeechAnywhere Services powered third party application). When a Text and Graphics/auto-texts and custom words, the objects are stored locally and in the NMS.
Chapter 13: Working with Text and Graphics/auto-texts and custom words 1. 2. 3. 4. 5. l l l 6. 7. i. ii. iii. 4. In the Nuance Management Console, select Speech Recognition. In the Auto-texts section, click Manage. Find and select a site, group, or user. In the Auto-texts section, click Add. In the New Auto-text screen, set the following fields: Name: The name of the Text and Graphics/auto-texts.
Dragon NaturallySpeaking 13 Administrator Guide Language: Enter 'en'. 4. In the rich text field under the formatting buttons, enter "PA and lateral views of the chest revealed a normal-sized heart. The lungs are clear of any active infiltrations". 5. Click Save. You can also click Save & New to save your changes and create new Text and Graphics/auto-texts. The Save and Save & New buttons are not enabled until at least one spoken phrase is added to the Text and Graphics/auto-texts.
Chapter 13: Working with Text and Graphics/auto-texts and custom words 5. In the Auto-text tab, modify one or more of the following fields: Name: The name of the Text and Graphics/auto-texts. When the user says “insert” followed by the name of the Text and Graphics/auto-texts, the application inserts the Text and Graphics/auto-texts content at the current cursor position. In the Auto-text screen, the Text and Graphics/auto-texts content is the text in the field under the formatting bar.
Dragon NaturallySpeaking 13 Administrator Guide and Graphics/auto-texts names and spoken forms. iii. (Optional) In the Display String column, enter text to display. This field can be blank. iv. Click Save. 9. To modify a spoken phrase for the Text and Graphics/auto-texts, you must have the Manage DM360 Network Edition right. Perform the following steps: i. Edit the text in the Spoken Phrase column ii. Edit the text in the Display String column. iii. Click Save. 9.
Chapter 13: Working with Text and Graphics/auto-texts and custom words n Auto-texts created using the Dragon client (Dragon NaturallySpeaking Professional) do not get a leading keyword. n If a leading keyword is configured (in the Organization Details – Products tab) for the language that is chosen when creating the Text and Graphics/auto-texts, the Text and Graphics/ auto-texts created using the Nuance Management Console or SpeechAnywhere Services, get a prefix.
Dragon NaturallySpeaking 13 Administrator Guide 2. On one of the language rows, enter a prefix in the leading keyword column. The maximum number of characters for a prefix is 25. The default value for US English is “insert”. 3. Enter a postfix in the trailing keyword column. The maximum number of characters for a postfix is 25. The default value is “”. 4. Click Save, click OK. Change keywords for an organization 1. In the Nuance Management Console, select Speech Recognition > Keywords.
Chapter 13: Working with Text and Graphics/auto-texts and custom words 2. On one of the language rows, edit the value in the leading keyword column. The maximum number of characters for a prefix is 25. The default value for US English is “insert”. 3. Click Save. 4. In the Update Keywords dialog box, type 'CHANGE KEYWORD' and click OK. 5. Edit the value in the trailing keyword column. The maximum number of characters for a postfix is 25. 6. Click Save. 7.
Dragon NaturallySpeaking 13 Administrator Guide Delete Text and Graphics or auto-texts You can delete Text and Graphics/auto-texts at the group, site, or user level. To delete Text and Graphics/auto-texts 1. Search for the Text and Graphics/auto-texts by performing the steps described in Searching for auto texts. 2. Select one or more Text and Graphics/auto-texts. 3. In the Auto-texts section of the ribbon, click Delete. 4. In the dialog, click Yes.
Chapter 13: Working with Text and Graphics/auto-texts and custom words Cutting or copying and pasting Text and Graphics/auto-texts or words 1. Use the Nuance Management Console to create one or more Text and Graphics/autotexts or words. The Text and Graphics/auto-texts or words are saved to the NMS. 2. Use the Manage Auto-texts screen or Manage Words screen to view and select one or more Text and Graphics/auto-texts or words. 3. In the Auto-texts area or the Words area, click Cut or Copy.
Dragon NaturallySpeaking 13 Administrator Guide n If users exist in the organization, the fourth element in the tree is the users element. To view the users in the current organization, expand the users level. To view all the autotexts that are associated with a particular user, click the user. To view information about auto-texts that are part of a site in the organization, part of a group in the organization, or associated with a particular user, in the tree, select the site, group, or user.
Chapter 13: Working with Text and Graphics/auto-texts and custom words l l l l Sites (x) Groups (x) Users (x) Auto-texts (x) 7. To view sites, groups, users, or auto-texts that matched the search criteria, under the 'Click here to search' item, expand the Sites, Groups, Users, or Auto-texts level. 8. To view the auto-texts that are associated with one of these expanded objects (Sites, Groups, Users Commands), click on the object. 9.
Dragon NaturallySpeaking 13 Administrator Guide The Auto-text tab displays the following information: n Name: The name of the Text and Graphics/auto-texts. n Description: Information that describes the Text and Graphics/auto-texts. n Language: The language associated with the Text and Graphics/auto-texts. Enter an IETF language tag, for example, "en-US" for U.S English. n leading keyword: A keyword that appears before an auto-text/Text-and-graphic.
Chapter 13: Working with Text and Graphics/auto-texts and custom words 1. 2. 3. i. ii. iii. iv. v. 4. 5. 6. i. ii. 7. 8. 9. 10. 11. 12. In the Nuance Management Console, select the Speech Recognition tab. In the Auto-texts section, select Import. On the File To Import screen: To import Text and Graphics/auto-texts information exported from the Dragon Client, select Dragon format(XML).
Dragon NaturallySpeaking 13 Administrator Guide Chapter 14: Working with Command Sets This chapter describes how to work with and manage command sets. Overview of Command Sets If you are using Dragon NaturallySpeaking Professional in any mode other than Standalone Mode, Data Distribution tool is replaced by command sets. Command sets allow you to create, delete, distribute, and manage custom commands using the NMC.
Chapter 14: Working with Command Sets a command set called 'A'. When a user that is a member of Group X logs into DNS Professional, they receive and can use the group level command set 'A'. The actions an administrator can perform with command sets are similar to the actions available for auto-texts and words.
Dragon NaturallySpeaking 13 Administrator Guide n If groups exist in the organization, the third element in the tree is the groups element. To view the groups in the current organization, expand the groups level. To view all the command sets that are associated with a particular group, click a group. To view information about command sets that are part of a site in the organization or part of a group in the organization, in the tree, select the site or group.
Chapter 14: Working with Command Sets Note: You can only view the top level search result objects. For example, if a site is found and displayed in the search results, you cannot click on the site to view it's groups. Viewing Command Set details in the Nuance Management Console 1. Perform the steps described in Searching for Command Sets, sites, or groups.
Dragon NaturallySpeaking 13 Administrator Guide Cross-Department Commands and Lists You should add a short organizational ID for all lists within the intended organization, including ‘global’ commands and commands that are for applications and windows that are available for multiple (or all) departments\groups. For example: mgh_referral_source In this case, ‘mgh’ is the organization id and ‘referral_source’ is the root name of the list.
Chapter 14: Working with Command Sets availability, type, and contents) can be identified using the ‘Purge Identical MyCommands’ tool in the Dragon Client. For details, see the Dragon Help. When comparing commands from different command sets or with MyCommands, the names of lists used by the command are ignored so that the keywords and ‘signature’ of the command are compared.
Dragon NaturallySpeaking 13 Administrator Guide CmdSet3: <> <> In this case, all of the two-list-only commands would look exactly the same and there is no other context to differentiate them, other than comparing the list values. We do not want to consider all commands with this pattern to be in-conflict, so a direct comparison with the list names is performed.
Chapter 14: Working with Command Sets If a command is removed from MyCommands, it is possible for Command Set commands to become active without requiring the end-user to log in again. An exception to this is that deleting a command that uses a list that is conflicting with Command Sets does not immediately remove the list from the vocabulary, even if the deleted command is the last command to use the list.
Dragon NaturallySpeaking 13 Administrator Guide The first line Active: No’, means that there is a conflict and the command is not active in the current vocabulary. The second line 'Command Conflict: LP Note Commands.dat’ means that a command with the same name and availability was already defined in a previously loaded command set ‘LP Note Commands.dat’. The third line ‘List Conflict: : LP Note Commands.dat, : LP Note Commands.
Chapter 14: Working with Command Sets to export those commands to a .dat file. The end-user’s .dat file can then be imported to your profile and combined with other commands to create the final Command Set file or can be used as a Command Set file itself, if deemed appropriate. Command Sets are groups of custom commands that you, the administrator, can upload to the Nuance Management Server for distribution to multiple users.
Dragon NaturallySpeaking 13 Administrator Guide Adding Command Sets in the Nuance Management Console When you import a Command Set, the commands contained within the Command Set (autotext, step by step, advanced scripting) are linked to that Command Set. When you import a Command Set at a particular level, the Nuance Management Server (NMS) stores the objects that are associated with the set at that same level.
Chapter 14: Working with Command Sets 5. In the Speech Command Set screen, the Name field is automatically filled with the name of the .dat/.xml file. For example, if the imported file is my_command_set.xml, then the Name field will contain my_command_set.xml. Set the following fields: 6. l Description: Information that describes the Command Set. l Path to .DAT/.XML file: The .dat or xml file that contains the Command Set information. 7. Click Import Dragon Command Set. 8.
Chapter 15: Working with custom words This chapter describes how to work with and manage custom words. Overview of custom words NMS provides support for custom words for multiple Nuance products, including Dragon NaturallySpeaking Professional). The client applications for these products obtain custom words from the NMS and add them to an end-user’s vocabulary. Words are associated with users and are added to all user vocabularies.
Dragon NaturallySpeaking 13 Administrator Guide It is important that the end-user save the profile after word sharing occurs. This action prevents the word sharing process from repeating unnecessarily in the future and ensures log in delays only occur once per vocabulary for each word added or deleted. Neglecting to save a profile after the word sharing process will result in the words sharing process having to occur again the next time the vocabulary is loaded.
Chapter 15: Working with custom words The right side of the Manage Words screen displays the following information about each word: l l l l l l l Written Form: The text description for the word. Spoken Form: The phrase that a user speaks to apply the word. Language: The language that is associated with the word. Level: One of site, group, or user. Status: The state of the word. Modified: The last time the word was modified. Batch: Indicates if the word was processed by a batch process or interactively.
Dragon NaturallySpeaking 13 Administrator Guide Note: You can only view the top level search result objects. For example, if a site is found and displayed in the search results, you cannot click on the site to view it's groups. Re-synchronize words between a User Profile and the Nuance Management Server When the administrator adds new custom words to share across the organization, end users must log out of the Dragon Clients on their local machines and log back in twice.
Chapter 15: Working with custom words For individual words: each word on a separate line. For phrases: multiple words on each line. For example, “Pittsburgh Press”. For spoken forms: the word followed by a backslash and the spoken form. For example, “John Doe/jdoe” Import words To import a list of words from a text file, perform the following steps: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. In the Nuance Management Console, select the Speech Recognition tab.
Dragon NaturallySpeaking 13 Administrator Guide Chapter 16: Working with Lists This chapter describes how to work with and manage Lists. Overview of Lists Lists are text noted by open/close angle bracket, (“< >”) in the Dragon client. When a command set is imported from Dragon, any command that had an embedded list in the MyCommand Name field, is tagged in the List section under Speech Recognition in the Nuance Management Console.
Chapter 16: Working with Lists n The first element in the tree is the Lists element. To view all the Lists in the organization, click the Lists element. n The second element in the tree is the sites element. To view the sites in the current organization, expand the sites level. To view all the Lists that are associated with a particular site, click a site. n If groups exist in the organization, the third element in the tree is the groups element.
Dragon NaturallySpeaking 13 Administrator Guide 10. To view details about a specific List in the search results, double-click the name of the List in the List Name column. Note: You can only view the top level search result objects. For example, if a site is found and displayed in the search results, you cannot click on the site to view it's groups.
Chapter 17: Maintaining a Dragon installation This section contains information on the tools and procedures you can use to maintain Dragon installations, including User Profiles and vocabularies. Note that you perform the procedures described in this chapter on the Dragon Client, not via the Nuance Management Console.
Dragon NaturallySpeaking 13 Administrator Guide n Choose to optimize the acoustic files for the User Profile n Choose to optimize the language model for the User Profile n Schedule one or both types of optimization to occur on a particular day or time at particular intervals n Enable or disable the scheduled optimizations n Separate procedures exist for running the optimization on a Non-Roaming User Profile (see Running Acoustic and Language Model Optimizer on Non-Roaming User Profiles) or a Roami
Chapter 17: Maintaining a Dragon installation take an extra minute or two complete and is always beneficial – especially when new custom words have been added. Running Acoustic and Language Model Optimizer on Non-Roaming User Profiles An open local end-user cannot run the optimizer tools on User Profiles. Only an administrator can run the Acoustic and Language Model Optimizer or the associated Scheduler tools.
Dragon NaturallySpeaking 13 Administrator Guide 6. Check the types of optimization you want to perform, Perform Acoustic Optimization (to optimize the acoustic files of the User Profile), Perform Language Model Optimization (to optimize the language model of the User Profile), or both. 7. Click Go to start the process. The process may take some time to complete. When the process completes, you receive a message notifying you that it has completed. 8. Click Done. 9.
Chapter 17: Maintaining a Dragon installation b. You can also move a User Profile up and down in the list by selecting a name and clicking the Move Up or Move Down button. When you are satisfied with the list, click OK to proceed. 10. If you selected multiple User Profiles in the previous step, skip this step. Otherwise, in the Dictation Source text box, select an audio input device from the drop-down list and in the Vocabulary text box, select a vocabulary from the drop-down list. 11.
Dragon NaturallySpeaking 13 Administrator Guide For example: “Dragon_20130820_105023.log”: This Dragon log was created on the 20th of August, 2013, 10:50:23. The full path to this log file is: %programdata%\Nuance\NaturallySpeaking13.5\logs\Admin\Dragon_ 20130820_105023.log” Dragon log management The log service manages the Dragon log files; creating new log files and deleting old ones. The service creates a new log file when the current file exceeds the size limit of 10 MB.
Chapter 17: Maintaining a Dragon installation 6. Insert your Dragon DVD into your DVD reader, run the installation program again, and choose the Repair option on the first screen of the Dragon setup program. After setup finishes, reinstall any Dragon patches that were previously installed. 7. If the error message does not provide enough information to determine what to do, search our Web site for information on the error message. You may find a solution that can save you time and trouble: http://www.
Chapter 18: Working with Web applications This section contains information about support for Rich Internet Applications. Dragon includes browser extensions, also known as add-ons, for most Web-based applications, like Gmail and Hotmail. These extensions give you Full-Text Control in text fields, and enable spoken commands for important tasks. Note that you perform all of the tasks described in this chapter on the Dragon Client, not via the Nuance Management Console.
Dragon NaturallySpeaking 13 Administrator Guide Conditions for loading the Internet Explorer compatibility module and the Dragon Web Extension (Rich Internet Application) Conditions for loading the Internet Explorer compatibility module n The “Enable HTML Support” option is enabled in Dragon. n The web browser uses embedded mshtml. n The web browser is Internet Explorer 8 or lower. n The web browser does use Internet Explorer 8 compatibility mode.
Chapter 18: Working with Web applications Installing and enabling the Dragon Web Extension To enable The Dragon Web Extension, do the following. If you need to re-install, see here. Internet Explorer 9 and later 1. Open Internet Explorer. A prompt appears the first time you open the browser after Dragon installation. Note: If you click No Thanks at the initial prompt and then later decide to install the extension, you must close and reopen both Internet Explorer and Dragon for the prompt to reappear.
Dragon NaturallySpeaking 13 Administrator Guide 3. Follow the instructions provided. Mozilla Firefox 24 or later 1. Open Firefox. When a valid user profile is loaded, a prompt appears the first time you open the browser after Dragon installation. Note: If you click No Thanks at the initial prompt and then later decide to install the extension, you must close and reopen both Firefox and Dragon for the prompt to reappear.
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Dragon NaturallySpeaking 13 Administrator Guide 3. Click the Install web extension button, and then follow the instructions on the screen to install the web extension. 4. Click the Verify plugin settings button, and then follow the instructions on the screen to verify the plugin settings. When you've installed the extension and plugin, ensure that the Update Add-ons Automatically option is selected to receive updates from Nuance. To select it: 1. Click the Firefox button appears. 2.
Chapter 18: Working with Web applications 2. Click Proceed. The Chrome Web Store opens. 3. Click . A confirmation appears.
Dragon NaturallySpeaking 13 Administrator Guide 4. Click Add. Chrome downloads and installs the extension. Do you need to re-install? To use all of Dragon's functionality in your browser, you must enable Dragon's web extension. If you did not enable the extension, open the browser you want to install to use the following links while in that browser: Internet Explorer: https://dnsriacontent.nuance.com/13/addons.html?lang=ENX&browser=ie Chrome: https://dnsriacontent.nuance.com/13/addons.
Chapter 18: Working with Web applications How to tell if the Dragon Web Extension is Enabled To determine if the Dragon Web Extension is enabled: Internet Explorer 1. Open Internet Explorer. 2. Click the cog icon box opens. , and then select Manage add-ons. The Manage Add-ons dialog 3. Look for the Dragon Web Extension and plugin and ensure the status is Enabled. If the status is Disabled, do the following to enable it: n Select the extension.
Dragon NaturallySpeaking 13 Administrator Guide 4. Look for the Dragon Web Extension and ensure it is enabled. If it is disabled, select the Enabled check box to enable it. Resolving problems If this is the first time you've tried using a supported web application with Dragon, try restarting your browser and reconnecting to the web application.
Chapter 19: Managing Features on the Dragon Client This section provides information on features that you manage through the Dragon Client rather than the Nuance Management Server. The Dragon Support Packager Turning off Dragon's use of Microsoft Active Accessibility Service Dragon NaturallySpeaking uses Microsoft Active Accessibility Service to let you control certain menus and dialog boxes by voice.
Dragon NaturallySpeaking 13 Administrator Guide 4. Save and close nssystem.ini. 5. Re-start Dragon. For example, to disable Dragon use of Active Accessibility Services in Microsoft Word and Microsoft Excel, you would add the following lines to nssystem.
Chapter 20: Commands that perform actions based on the application state This section contains information how to create and use structured commands that perform actions based on the state of the application. The structured commands samples that this chapter references are found with the Dragon Client About Structured Commands Dragon includes an extension to text and graphics commands that lets you set the values of variables in text blocks based on voice input.
Dragon NaturallySpeaking 13 Administrator Guide For more information, see: Structured Commands Samples Importing Sample Commands Methods For more information on the methods used by the sample commands, refer to the following: n Global Methods SetState GetState n EngineControl Methods MyCommandsActiveState PromptValue Structured Commands Samples Dragon includes several sample text and graphics commands with variables and sample structured commands.
Chapter 20: Commands that perform actions based on the application state "What's Available" will prompt the user with a set of grocery list commands that are active in the given section. GroceryListSample_WordPad GroceryListSample_WordPad.xml contains Advanced Scripting commands similar to those of GroceryListSample_DragonPad.xml. It demonstrates how to set and change command states and to use the command prompt in WordPad and uses a different coding style.
Dragon NaturallySpeaking 13 Administrator Guide text and checkbox fields can be filled using the commands included in the XML file. You start a form filling session with the voice command "Edit Report" spoken in a new document based on the sample template. Both the template and the commands are designed to work in Microsoft Word 2010 or 2013.
Chapter 21: Troubleshooting issues This chapter provides information on how to troubleshoot issues. Most of the steps described here use the Nuance Management Console, except for the Dragon Support Packager, which is accessible through the Dragon Client. View log files for a variety of products and product components View client logs for a variety of products You use the Client Logs screen to view log files for a variety of products and items.
Dragon NaturallySpeaking 13 Administrator Guide 5. 6. 7. i. ii. In the search results, select a log. To view the log, press Ctrl+O or right-click the log and select View. To download the log: Double-click the log or right-click the log and select Download. In the Download Client Log dialog box, in the Download to field, select a location for the log file and press OK. iii. Click Start. iv. When you see 'Download Complete', close the dialog box. View server logs for a variety of products Prior to NMS 3.
Chapter 21: Troubleshooting issues . jobId(10)_User1_JobTypeId.logFileType You can view the Dragon log files in the Nuance Management Console . Save search results to a .csv file On screens that display search results, you can save the search result data for future use. A status bar at the bottom right of the screen displays: n The number of rows on the screen, for example: n An icon that refreshes the search results n The save i. Press the . . icon. icon. ii.
Dragon NaturallySpeaking 13 Administrator Guide In this file Dragon records all of its actions during each dictation session that the user dictated. If you contact Nuance Technical Support, you may be asked to supply this file. Note: To have the Dragon Client place the log files in a location where they are accessible for viewing on the Nuance Management Console, you must enable the option Copy Dragon Professional log to network located under ( Site > Dragon Professional > roaming user profile).
Chapter 21: Troubleshooting issues 2. In the Trends section, under Usage, select Device Use. The Nuance Management Console displays the Device Use view. 3. i. ii. iii. iv. 4. Select the search criteria for the report: The Organization field is greyed out. In the License type field, select a license type. In the Start Date/Time field, select a start date and time. In the End Date/Time field, select an end date and time. Click the magnifying glass.
Dragon NaturallySpeaking 13 Administrator Guide n Days Since Last Login - The number of days since the last date a user logged into the system from the computer or device. n Total Login Count -The total number of times a user logged into the system from the computer or device between the Start Date/time to the End date/time. Viewing Speech Recognition Metrics for DM360 Network Edition The Dragon client sends usage metrics to the Nuance Management Server (NMS).
Chapter 21: Troubleshooting issues DM360 Network Edition: (Only displayed if you have the Manage DM360 Network Edition privilege) l Dragon NaturallySpeaking: (Only displayed if you have the Manage Dragon Professional privilege) To display search results in a grid: i. Select Display results in a grid format by. ii. Select one of the following options: l Hour l Day l Week l Month To display search results in a graph: i. Select Display results in a graph format by. ii.
Dragon NaturallySpeaking 13 Administrator Guide n n Third-party application (tracking) commands n UI and document navigation commands. NLP Commands also include text manipulation commands that are not VDCT Commands. Intuitive Commands - The number of intuitive commands in the dictation.
Chapter 21: Troubleshooting issues Technical Support Issue Logging Templates If your issue is Nuance Management Console-related you will need this information Add information here Your NMS Server license information (located on Licenses > View Licenses > Licenses Summary tab) What you were doing when the problem happened (For example: Configuring group settings, checking Audit Events) The text of any error message Operating system Processor type and speed Amount of memory (RAM) Amount of free hard-disk sp
Appendix: Configuring administrative features in Stand Alone mode This section contains information how to use the Administrative options, in the Administrative Settings dialog box, to set and control many administrative features if you are running in Stand Alone mode. If you are using the Nuance Management Server to administer your installations, not all of the interfaces described here will be accessible, as their functions are being managed via the NMS.
Dragon NaturallySpeaking 13 Administrator Guide Enable Select Enable to activate the Roaming feature and the Roaming User Profile options. Network Directories To set the location of the master Roaming User Profile(s): 1. Click the Add button. You use the Roaming User Network Location dialog box to define the network location of the master Roaming User Profiles. The location you pick must be accessible to all computers on the network that you want available for dictation with Dragon. 2.
Appendix: Configuring administrative features in Stand Alone mode Check Boxes for Roaming User options The check boxes and other components below the Local directory are the Roaming User options. You can also configure the Open User Profiles dialog box to display the Classic Open User Profiles dialog if desired. See Selecting Roaming User Profile options for details. Restore Defaults Returns the Administrative Settings dialog box to the state it had when you first installed Dragon.
Dragon NaturallySpeaking 13 Administrator Guide l Check that no files in your User Profile directory are locked, password protected, or otherwise access-restricted by your server permissions. Client Administrative Settings: Roaming User Network Location You use the Roaming User Network Location dialog box to define the network location of the master Roaming User Profiles. The location you pick must be accessible to all computers where end-users will dictate using a Roaming User Profile.
Appendix: Configuring administrative features in Stand Alone mode Intranet/Internet connections The Intranet/Internet connection supports both HTTP and HTTP over an encrypted Secure Sockets Layer (SSL). To use an Intranet/Internet connection: 1. Under Network Location, enter the URL address of your HTTP or HTTPS server where your master Roaming User Profiles are located. 2. Click n HTTP Settings...
Dragon NaturallySpeaking 13 Administrator Guide n Windows 7, Windows 8, and Windows Server 2008: C:\ProgramData\Nuance\NaturallySpeaking13.5\custom\ Check for product updates at startup Automatically looks on the Nuance Web every time you start Dragon. Any change to this option does not take effect until you restart Dragon. Do not allow restricted users to add or modify commands Select this check box to prevent restricted Windows users from adding or modifying Dragon commands.
Appendix: Configuring administrative features in Stand Alone mode Select this option to disable the Acoustic Optimizer from selecting a different acoustic model when run. If you are using .Dragon NaturallySpeaking, see Using multiple acoustic models with a User Profile for information on acoustic model selection and User Profiles that use two acoustic models. Restore Defaults Returns the current tab to the state it had when you first installed Dragon.
Dragon NaturallySpeaking 13 Administrator Guide Clear this checkbox if you want to disable Accuracy Tuning for the User Profile. The setting is enabled by default. Configure Click Configure to open the Select Frequency, Data Collection tab and set the Data Collection schedule. You are immediately asked to log in with your Windows Administrator password to make a schedule change.
Appendix: Auto-Saving Recognition History Data in Stand Alone Mode Appendix: Auto-Saving Recognition History Data in Stand Alone Mode 262
Appendix: Managing Custom Words and Commands in Stand Alone Mode This section contains information on how you can add or remove the custom words, vocabularies, and commands for a User Profile if you are going to run in stand alone mode instead of with Nuance Management Server as the administrative server.
Dragon NaturallySpeaking 13 Administrator Guide The nsadmin utility performs only one operation at a time. You can write a batch file or script to execute multiple nsadmin operations on each computer.
Appendix: Managing Custom Words and Commands in Stand Alone Mode 5. Click OK. 6. When the Administrative Settings dialog box opens, if the user opens automatically, click Cancel to close the user or go to the DragonBar and select Profile > Close User Profile. 7. Click the Miscellaneous tab. 8. In the Data distribution location text box, click Change... and browse to a location where you want Dragon to store custom words and commands. 9. Click OK. 10. Click Apply to save the changes. 11.
Dragon NaturallySpeaking 13 Administrator Guide Commands and parameters Description /commands Adds a command file to the local installation of Dragon. /words Adds a list of new words to the local installation of Dragon. /vocabulary " | | " Adds a vocabulary from or an exported .top file to the NaturallySpeaking using the specified , and .
Appendix: Managing Custom Words and Commands in Stand Alone Mode Export words from a Dragon installation If you have Dragon available on another machine, you can use it to create custom words and export the words to a .txt file. For more information, see "To export a list of custom words or phrases" in the main Dragon Help file.
Dragon NaturallySpeaking 13 Administrator Guide Adding and removing custom Vocabularies from a command line You can use nsadmin to make a customized Vocabulary available to all users on a particular installation of Dragon. For example, you can use nsadmin to copy a user's Vocabulary and set it as the base Vocabulary on any installation of Dragon. After you add a base Vocabulary to an installation of Dragon, new users you create can use that Vocabulary. The nsadmin command uses the following syntax: \
Appendix: Managing Custom Words and Commands in Stand Alone Mode 2. On each computer that a user uses for dictation, in a command prompt, start the nsadmin utility and use it to add the Vocabulary to the data distribution directory. Make sure to reference the network UNC address of the computer in the command. Use the following syntax for the command: \nsadmin /vocabulary " | | " The next time you open a user, Dragon automatically up
Dragon NaturallySpeaking 13 Administrator Guide Adding custom commands from a command line Custom commands are voice commands that you can create and modify to enter text, insert graphics, or activate menus and keystrokes in any application. You can use the MyCommands Editor to create custom commands or the Command Browser to modify custom commands.
Appendix: Managing Custom Words and Commands in Stand Alone Mode \nsadmin /commands G:\NsAdmin\NewCommands.dat /language=fra Use the command line to overwrite a custom command file Use the /overwrite option to overwrite an existing command file. The following command overwrites the NewCommands.dat file if it already exists in the G:\NsAdmin directory. Dragon overwrites the file without prompting you. \nsadmin /commands G:\NsAdmin\NewCommands.
Dragon NaturallySpeaking 13 Administrator Guide Glossary .DRA files (definition) Dragon Recorded Audio (DRA) files. By default, Dragon automatically saves audio and text transcripts of your dictation in the DRA files. Accuracy Center (definition) Offers a central location for tools and information you can use to ensure recognition. The link in the description of each feature opens a topic describing that feature more completely.
Glossary Command Browser (definition) A window showing voice commands that Dragon recognizes, including commands that are provided with the software as well as any commands that you or your system administrator might have added (custom commands). The Command Browser is the most comprehensive place to see the commands that are available in each application. Correction menu (definition) Shows Dragon’s best guess for alternatives to words you dictated and selected.
Dragon NaturallySpeaking 13 Administrator Guide users that need to move, or “roam”, from computer to computer regardless of the microphone type or differences in ambient noise. Dragon Web Extension (definition) Enables page element commands such as "Click Link" and "Click Button" and Full Text Control in supported browsers and Web-based applications. With the Dragon Web Extension installed and enabled, you can dictate content and use commands just as you would in a desktop program.
Glossary Numbers mode (definition) A restricted recognition mode that causes Dragon to recognize only numbers, commands, and punctuation. If you are dictating only numbers (including currencies), working in this mode increases recognition accuracy. Say "Start Numbers Mode" or "Numbers Mode On". QuickStart (definition) Allows Dragon NaturallySpeaking Professional to load in the background when you start your computer or log in to your operating system, depending on your version of Windows.
Dragon NaturallySpeaking 13 Administrator Guide Web application support (definition) Provides the Dragon web extension in supported Web browsers to enable commands and Full Text Control for selected browser-based applications. With the Dragon web extension installed and enabled, you can dictate content and use commands just as you would in a desktop program.
