USER’S GUIDE By Dan Newman For details on ScanSoft Application Solutions Partners near you, please visit: www.ScanSoft.
Training and Customization Professional training and customization services from a ScanSoft-certified Applications Solutions Partner can help you achieve the maximum return on your investment. If you would like to unleash the full potential of Dragon NaturallySpeaking® software, please contact one of our Partners for training, customization, and more.
About the Author Dan Newman is president of Say I Can, Inc., a leading reseller of speech-recognition products and training services. A computer expert and skilled teacher, Dan is the author of several books about speech recognition, including Talk to Your Computer and The Dragon NaturallySpeaking® Guide. Dan has written for many publications, including PC Magazine and Speech Technology, and has appeared on the PBS television show Computer Chronicles.
May 2002. Version 6.1 Professional, Medical, Legal, and Public Safety Solution and Preferred editions. This publication may not include some last-minute technical changes and/or revisions to the software. Changes are periodically made to the information described here. Future versions of this manual will incorporate these changes. ScanSoft, Inc., may have patents or pending patent applications covering subject matter in this document.
Contents CHAPTER 1 Introduction 1 About this guide 2 What’s new in version 6? 3 What should I expect from Dragon NaturallySpeaking? 7 CHAPTER 2 Installing and Training 9 System requirements 9 Plug in the microphone 10 Plug in the speakers 11 Install the software 11 Create a new user 15 Audio Setup 18 New user training 21 Training problems and solutions 24 CHAPTER 3 Starting to Dictate 27 Turning the microphone on and off 30 Sleeping and waking up 30 Online Help 31 The DragonBar 32 CHAPTER 4 Correctin
Contents CHAPTER 6 Numbers and Punctuation 63 Dictating numbers 63 Punctuation 71 Dictating hyphenated words 72 Dictating compound words 73 Dictating names 74 Dictating abbreviations and acronyms 75 Dictating e-mail and Web addresses 76 Dictating special characters 77 Modes 82 CHAPTER 7 Using E-Mail and Microsoft Internet Explorer Working with e-mail 85 Working with Microsoft Internet Explorer 89 CHAPTER 8 Using Natural Language Commands 97 Available Natural Language Commands 97 The Sample Commands win
Contents Exporting commands 136 Importing commands 137 Creating Macro Recorder Commands 138 Some useful commands 139 CHAPTER 11 Workflow 141 Dictate first, correct later 141 Ways to correct your dictation 144 CHAPTER 12 Speaking and Dictating Composing 156 CHAPTER 13 Improving Accuracy 161 The Accuracy Center 162 Tools to improve your vocabulary 166 The ideal system for best accuracy 179 Some practical ways to improve accuracy 180 CHAPTER 14 Healthy Computing 185 Ergonomics and posture 185 Maintainin
CHAPTER 1 Introduction W elcome to Dragon NaturallySpeaking®—the software that lets you talk to your computer instead of typing. As you speak, your words appear swiftly on-screen just as if you had typed them. You can talk (“dictate”) into many programs, including Microsoft® Word, Corel® WordPerfect®, e-mail programs, personal information organizers, and more. For example, you can use Dragon NaturallySpeaking® to: ■ Compose letters, memos, and e-mail messages.
CHAPTER 1 Introduction About this guide This guide provides detailed information that will help you get the most out of using Dragon NaturallySpeaking®. It will help you get up and running with the software, show you how to dictate, edit, and format your text, and discuss the best ways to work for maximum efficiency and accuracy. While this guide presents all the important features of Dragon NaturallySpeaking®, it is not intended to be a complete reference to each feature and function.
CHAPTER 1 Introduction ■ US English ■ UK English ■ Australian English ■ Indian English ■ Southeast Asian English US English uses US spelling, punctuation, and time and currency formats. We recommend US English for Canadian users since this dialect formats numbers (including times, telephone numbers, and currency) in North American formats. All other dialects use UK spelling, punctuation, and time and currency formats (some number settings depend on your Windows Regional Settings).
CHAPTER 1 Introduction Tools for greater accuracy Accuracy Center The Accuracy Center offers one-stop shopping for all the tools available to improve recognition accuracy: audio settings, additional training, adding words to the vocabulary, and the new Acoustic Optimizer can all be found in this central location. See page 162. The Accuracy Assistant, which is part of the Accuracy Center, guides the user in selecting the right tool for improving accuracy. See page 162.
CHAPTER 1 Introduction The new correction workflow lets you dictate your entire document and then quickly move along and correct phrase by phrase as needed. See “Ways to correct your dictation” on page 144. Find commands easily with Sample Commands and Command Browser Can’t remember a command? A Sample Commands window displays voice commands for the most popular applications alongside your work. See “Sample Commands” on page 100.
CHAPTER 1 Introduction Advanced Scripting commands Use Microsoft® Visual Basic®-compatible scripting to build complicated macros and even voice-enable applications. This is the full-fledged macro tool for programmers. (Available in Professional Solutions and higher editions.) See “Automate Your Work” on page 125.
CHAPTER 1 Introduction What should I expect from Dragon NaturallySpeaking? One reason to use Dragon NaturallySpeaking® is to create letters, reports, and other documents by voice. Another is to speed up routine tasks, such as entering data, launching applications, sending e-mail, filling in forms, and working on the Web. Or maybe you need or prefer to work on the computer with little or no use of your hands.
CHAPTER 2 Installing and Training I f you haven’t yet set up Dragon NaturallySpeaking®, this chapter will guide you through each step of the process, from plugging in the microphone to training the computer to recognize your voice. It also covers dictating your first sentence and explains the Dragon NaturallySpeaking® controls, buttons, and menus that appear on-screen as you work.
CHAPTER 2 Installing and Training Pentium® II, Pentium® with MMX™, Intel Celeron®, AMD™ K6®-2, AMD™ K6-III with 3DNow!™, AMD™ Athlon™, and more. *For optimal performance, in combination with other applications running on your system, a 500 MHz processor or faster and 256 MB RAM are recommended. Plug in the microphone Here’s how to set up your regular (non-USB) microphone. (If you have a USB microphone, follow the instructions that came with it instead of this description.
CHAPTER 2 Installing and Training Plug in the speakers If you hear chimes or other sounds when Microsoft® Windows® starts up, your speakers are already plugged in correctly. If Windows® is silent, find the sound card jack labeled SPKR (or imprinted with a picture of a speaker), and plug in the speakers. This step is not necessary for laptops, which have internal speakers. If your microphone has a speaker plug, you can listen to the computer’s sound through the earphone on your headset microphone.
CHAPTER 2 Installing and Training will need the product CD key number (located on a sticker on the CD-ROM sleeve) in order to complete the installation. Upgrading from version 5: Upgrading from English version 5 editions: If you are upgrading from any edition of Dragon NaturallySpeaking® version 5 to version 6, your user files and vocabularies will migrate automatically to version 6. After the upgrade, version 5 will no longer be functional.
CHAPTER 2 Installing and Training Setup Type The setup program gives you the option of choosing a Typical Installation, Complete Installation, or Custom Installation of Dragon NaturallySpeaking®. ▲ US users: choose “Typical Installation.” Non-US users: choose “Custom Installation.” Most users in the US should choose “Typical Installation” (as shown) and click Next. This installs Dragon NaturallySpeaking® with the US (American) English user files.
CHAPTER 2 Installing and Training Installing non-US user files To install user files for UK (British) English, Australian English, Indian English, or Southeast Asian English, choose “Custom Installation” from the setup screen shown above, then click Next. A dialog box appears to let you choose which components to install. Select the user file for the dialect you want and click Next to continue installation. The user files for each region contain both spellings and pronunciations specific to that region.
CHAPTER 2 Installing and Training NOTE If you decide not to install some Dragon NaturallySpeaking® components by selecting a Custom installation, you can install them later by running the Setup program again and choosing Modify. Continue following the on-screen instructions. The setup program will copy the files for Dragon NaturallySpeaking® to your computer. It is recommended that you register when prompted during the installation process, so that we can notify you of product upgrades and other offers.
CHAPTER 2 Installing and Training If this user file will be used with a USB microphone, array microphone, or handheld recorder, choose the appropriate option from the Dictation source list. For Medical, Legal, and Public Safety Solutions editions, the vocabulary defaults to the chosen edition. To create a general user, choose General. ▲ Type your name. Change the “Dictation source” and “Vocabulary” settings if you need to. Then click Next.
CHAPTER 2 Installing and Training ■ Teens (US English only): A large vocabulary containing words selected for a student population and providing excellent recognition accuracy for higher-pitched voices, for example ages 11 through 18. Vocabulary size When you create a set of user files, Dragon NaturallySpeaking® recommends the vocabulary that best fits your computer’s speed and memory. For most users, this recommendation should be followed.
CHAPTER 2 Installing and Training Audio Setup Now that you’ve chosen your user name, click Next to have the New User Wizard lead you through setting up your microphone. Positioning your microphone First, the New User Wizard explains how to position your microphone. Click Next to continue. The following sections provide detailed information on positioning the microphone. Once you have correctly positioned the microphone, click Next to continue.
CHAPTER 2 Installing and Training Next, bend or adjust the boom so that the foam windscreen, which shields the microphone element from excess noise, is near your mouth. Correct positioning is crucial for recognition accuracy. Start with the microphone at the corner of your mouth, about a thumb’s width away.
CHAPTER 2 Installing and Training remove the windscreen to find the dot. Other microphones have a flat edge near the microphone element rather than a dot—point the flat edge toward your mouth.) Positioned consistently Consistent microphone placement is vital for accurate speech recognition. Position the microphone exactly the same way each time you use the software. If the microphone drifts, your voice will sound different to the computer and your dictation might come out garbled.
CHAPTER 2 Installing and Training Sound quality check Click the Start Quality Check button and read aloud the text shown on the screen. As you read, the computer is evaluating your sound setup. After about half a minute, Dragon NaturallySpeaking® will display a “Speech-toNoise ratio,” which indicates the clarity of your sound system. If Dragon NaturallySpeaking® labels this measurement “PASSED,” you’re ready to go on—click the Next button to continue. If not, see “Testing your sound system” on page 221.
CHAPTER 2 Installing and Training successive screens. The Demo button gives you an example of how to read aloud during training. Next, the software will ask you to choose a training text to read. Select the text you prefer and click OK.
CHAPTER 2 Installing and Training For the next few minutes you’ll read passages that appear on-screen. You can take a break at any time by pressing the Pause button. Press Go to resume. You’ll be reading for about five minutes. As you speak, the words you say turn from blue to black, showing that Dragon NaturallySpeaking® hears them. If you stop speaking, a yellow arrow will show you where to begin speaking again.
CHAPTER 2 Installing and Training When you’ve read enough, this message will appear: Click OK to adapt your user files. Depending on your computer, this will take from one to five minutes or more. When adaptation is complete, follow the on-screen instructions to finish setting up your user files. The DragonBar will appear at the top of your computer screen, waiting for you to start talking.
CHAPTER 2 Installing and Training Symptom: You are not able to complete the first two enrollment screens (the first two sentences that Dragon NaturallySpeaking® asks you to read). This may be because you are not able to speak continuously, due to a disability or other reason. Solution: Have another person read these two sentences to Dragon NaturallySpeaking® so that the program can progress to the next part of training.
CHAPTER 3 Starting to Dictate N ow that you’ve installed your software and created and trained your user files, you’re ready to dictate your first sentence. First, start your word processor, such as Microsoft® Word or Corel® WordPerfect®, and begin a new document. The text insertion point should be at the start of your new document, as if you were going to begin typing.
CHAPTER 3 Starting to Dictate Click the microphone button to turn the microphone on. The button and the volume meter next to it change to show if the microphone is off or on. ▲ Off—the computer can’t hear you. ▲ On—the computer is listening. It will type whatever it hears. Dictate a sentence about the weather. Or read this: I am now able to talk to my computer! (Say “exclamation point” for “!”).
CHAPTER 3 Starting to Dictate TO E N TE R SA Y ( US / C ana da ) SAY ( O t her D i al ec t s) ? question mark question mark - hyphen hyphen : colon colon For a new paragraph, say “New Paragraph” run together as one word, with no pause after “new.” For a new line, say “New Line.” After dictating a paragraph or two, go back and correct any recognition errors with the keyboard and mouse, just as you would usually correct errors in a word-processed document.
CHAPTER 3 Starting to Dictate Turning the microphone on and off Any of these three methods will switch the microphone between on and off: ■ Press the numeric (+) key on your keyboard. This key is at the far right of most keyboards. (It’s not the plus [+] key that appears above the equal [=] sign on your regular keyboard). ■ Click the microphone button on the DragonBar.
CHAPTER 3 Starting to Dictate ■ The microphone button on the DragonBar and the microphone icon at the bottom corner of the screen will turn yellow and slant to the side: Saying “Go To Sleep” or “Stop Listening” can be useful for taking phone calls or for other short interruptions. If you leave the computer for a longer period of time, turn the microphone all the way off, so that Dragon NaturallySpeaking® does not hear “Wake Up” or “Listen to Me” accidentally.
CHAPTER 3 Starting to Dictate “What Can I Say?” Saying “What Can I Say?” will bring up some Sample Commands. This information is also summarized in the Appendix. To see additional voice commands that you can use, click Command Browser from the Tools menu of the DragonBar. The Command Browser is described in more detail on page 98. The DragonBar The DragonBar is a narrow horizontal window that allows easy access to Dragon NaturallySpeaking® functions and features.
CHAPTER 3 Starting to Dictate green indicates a proper speech level, and red indicates sound that is too loud to be processed. Extras toolbar Click the Extras button on the far right of the DragonBar to open the Extras toolbar. The Extras toolbar includes buttons for transcribing from a recorder and for proofreading your dictation Start Playback Correction Stop Playback Fast Playback Skip Forward Skip Back Transcribe To hide the Extras toolbar, click the Extras button again.
CHAPTER 3 Starting to Dictate The microphone in the taskbar When Dragon NaturallySpeaking® is running, one of three small graphics will appear next to the clock in the Windows® task bar. You can click on these graphics to switch the microphone on or off. ▲ Microphone is on. ▲ Microphone is off. ▲ Microphone is sleeping. Right-click the microphone icon to access the same menus that are found on the DragonBar, where you can access all Dragon NaturallySpeaking® functions.
CHAPTER 3 Starting to Dictate A line at the bottom of the Results box changes color from yellow to green as you speak. This line is a volume meter that duplicates the functions of the microphone volume meter on the DragonBar. You can move the Results box anywhere on the screen by dragging it with the mouse. To stop Dragon NaturallySpeaking® in the middle of a recognition process and switch off the microphone, click on the small red circle in the upper-left corner of the Results box.
CHAPTER 4 Correcting and Editing You may have already noticed that the words Dragon NaturallySpeaking® types are not always the words you said. As you correct the program’s errors, though, it learns more about how you speak and its accuracy improves. Using the keyboard and mouse, it’s easy to correct the mistakes that Dragon NaturallySpeaking® makes. Just edit your text the way you would with any word processor.
CHAPTER 4 Correcting and Editing New in version 6 If you’ve used earlier versions of Dragon NaturallySpeaking®, this new correction approach in version 6 is a significant change and major improvement. You don’t have to figure out whether errors were misrecognized or misspoken, or whether you are correcting a misrecognition or editing your dictation.
CHAPTER 4 Correcting and Editing 2 In the following example, Dragon NaturallySpeaking® heard the word “quick” as “clinic.” Say “Choose 2” to replace “clinic” with “quick.” Correction menu You can also say “Spell That” to spell a word or “Cap That” to capitalize it. 3 Choose the correct word from the Correction menu by saying “Choose” and the number next to your choice. In this example, say “Choose 2,” and “quick” will replace “clinic.” TIP You can change the number of choices displayed to you.
CHAPTER 4 Correcting and Editing ■ ignore the Correction list and keep dictating (in this example, just say “quick,” which replaces the selected text) TIP If you prefer not to see the Correction menu every time you select text by voice, you can turn it off. In the Options dialog box, click the Correction tab to display the Correction options, then clear the check box “‘Select’ commands bring up Correction menu.
CHAPTER 4 Correcting and Editing Correcting quickly Many people find it convenient to dictate their document first, then go back and correct mistakes afterwards. For a discussion of the fastest ways to work, see “Speaking and Dictating,” on page 153. The Correction menu is designed to make correcting mistakes faster and easier, but you don’t have to use it. Feel free to disregard it and make corrections by keyboard, mouse, or voice, just as you would edit any word-processed document.
CHAPTER 4 Correcting and Editing many applications, including Microsoft® Word, Corel® WordPerfect®, the DragonPad, and many other places where you can format text. Be careful not to overwrite your selection When text is selected, be careful not to breathe loudly, clear your throat, or make other sounds. Dragon NaturallySpeaking® may interpret such noises as speech and replace the selection with new text. If this happens, say “Undo That” to reverse the action.
CHAPTER 4 Correcting and Editing Selecting the same text again If the words you’re trying to select appear more than once on the screen and Dragon NaturallySpeaking® selects the wrong ones, just say “Select Again.” The program then looks for another instance of the same word or words. You can also say “Select Again” if Dragon NaturallySpeaking® selects a word that sounds like the word you want, but is not the correct one (for example, “two” instead of “too”).
CHAPTER 4 Correcting and Editing With a little practice, you will develop the habit of dictating in a clear, steady voice, and the computer will understand you better. NOTE If you’re correcting more than one word, the words must all be in sequence (next to each other). You can’t use a single command to correct words that are in different parts of your document. Selecting your whole document To select all the text in your document, say “Select Document” or “Select All.
CHAPTER 4 Correcting and Editing You can also select a number of words or characters (up to 20). For example, say “Select Previous 2 Words.” See the complete list below: SAY T HE N TH E N Select Next Word Previous 2...20 Words Forward Character Back 2...20 Characters Last Moving around in a document When you’re editing a document, you can move around in it by voice.
CHAPTER 4 Correcting and Editing Going to the beginning or end of a line You can move to the beginning or end of the current line by saying “Go to Beginning of Line” or “Go to End of Line.” You can use any command from the list below: SAY THEN Go to Beginning of Line Move to Start of Line End of Line Placing the insertion point before or after a specific word You can place the insertion point before a specific word by saying “Insert Before” and then the word or words.
CHAPTER 4 Correcting and Editing You can move up or down a line by saying “Move Up a Line” or “Move Down a Line.” You can also move up and down a number of lines (up to 20). For example, you can say “Move Down 3 Lines.” See the complete list below: SAY T HE N T HE N Move Up a Paragraph or 1 Paragraph Back 2...20 Paragraphs Down a Line or 1 Line Forward 2...
CHAPTER 4 Correcting and Editing To copy, cut, or paste text: 1 Select the text you want to copy or cut. 2 Say “Copy That” or “Cut That.” 3 Move the insertion point to where you want to paste the text. 4 Say “Paste That.” NOTE You can copy your entire document to the Clipboard by saying “Copy All to Clipboard.” This is especially useful when you want to copy text to another window or program. Copying text to other programs When you’ve finished dictating, you can copy your text to another window.
CHAPTER 4 Correcting and Editing You can say “Scratch That” up to 10 times to delete the last few things you said. If you repeat the command, you must pause before saying it again. You can also say, for example, “Scratch That 5 Times.” Going back as you dictate When you’re dictating, sometimes you may hesitate or think of a better way to say something right after you’ve said it. When this happens, you can use the “Resume With” command to return to where you were before the mistake.
CHAPTER 4 Correcting and Editing Deleting the next or previous paragraph or line You can delete the next or previous paragraph by saying “Delete Next Paragraph” or “Delete Previous Paragraph.” You can delete the next or previous line by saying “Delete Next Line” or “Delete Previous Line.” You can also delete a number of paragraphs or lines (up to 20). For example, you can say “Delete Previous 5 Paragraphs.” See the complete list below: SAY T HE N T HE N Delete Next Paragraph Previous 2...
CHAPTER 4 Correcting and Editing Keyboard editing shortcuts If you prefer to edit by typing, you can speed up your work by using keyboard shortcuts. These shortcuts are not specific to Dragon NaturallySpeaking®—they are built-in and work in almost any Windows® program. These shortcuts can dramatically slash the time and keystrokes you spend editing. Take the time to learn them—ten minutes spent practicing with these keys can save you many hours in editing.
CHAPTER 4 Correcting and Editing PRES S T HES E K E Y S TO D O T H IS SHIFT +END Select to end of line CTRL +HOME Skip to start of document CTRL +END Skip to end of document CTRL +SHIFT +HOME Select to start of document CTRL +SHIFT +END Select to end of document Spelling as you dictate With the Spell command in Dragon NaturallySpeaking®, you can easily spell a word or phrase you want to dictate into your document.
CHAPTER 4 Correcting and Editing When spelling, you can say numbers and special characters as well as letters. For example, to dictate an automobile license plate number, you could say “Spell v-j-r-5-8-1.” Dragon NaturallySpeaking® would type “vjr581.” Say “Spell Cap-e-z-b-r-a-i-n-trademark” to get “Ezbrain™” in your document. Spelling a word adds that word to the active vocabulary with the exception of words that contain numbers; words with numbers are not added to the vocabulary.
CHAPTER 5 Formatting Y ou can bold text, change font sizes and styles, capitalize text, and apply other formatting, all by voice. This chapter explains how. Many Dragon NaturallySpeaking® formatting commands work for text that is selected (highlighted) in your document. To select text by mouse, simply drag the mouse pointer over the text you want to select, as you normally would when editing in your word processor. To select text by voice, say “Select” plus the words you want to select.
CHAPTER 5 Formatting Capitalizing text Types of commands Most of the commands listed in this chapter are global—they are available in virtually every application. In addition to the global commands listed here, Dragon NaturallySpeaking® includes many commands for editing and formatting that work in common applications such as Microsoft® Word® and Corel® WordPerfect®. These extra commands are called Natural Language Commands. For more information on Natural Language Commands, see page 97.
CHAPTER 5 Formatting each word. Another way to do consecutive capitalization is to dictate the words, pause, and then say “Capitalize That” or “Cap That.” To capitalize consecutive words: 1 Say “Caps On” to turn capitals on. NOTE When “Caps On” is active, Dragon NaturallySpeaking® uses title case. This means it capitalizes all words except for articles and prepositions (such as “the” and “to”). 2 Dictate the words you want capitalized.
CHAPTER 5 Formatting For example, say “No Caps Jennifer” to get “jennifer.” (Dragon NaturallySpeaking® normally capitalizes this and other proper names.) Dictating consecutive words in all lowercase letters When you want to dictate consecutive words in lowercase letters (for example, names of computer files or e-mail addresses), you can turn the “no capitals” feature on and then turn it off when you are finished. This is usually easier than saying “No Caps” before each word.
CHAPTER 5 Formatting Changing the font as you dictate When you’re dictating, you can change the font face, size, and style by saying “Set Font” followed by the font attributes you want. For example, you can say “Set Font Times” or “Set Font Arial 12 Bold.” When you continue dictating, the new text appears with the font attributes you set.
CHAPTER 5 Formatting but you must specify these attributes in that order (font face, then size, then style). See the list of examples below: ■ “Set Font Arial” ■ “Set Font Arial 12” or “Set Font Arial 12 Point” ■ “Set Size 12 Bold” ■ “Set Font Arial Bold” ■ “Set Font Bold” NOTE If you’re changing only the font size, use the “Set Size” commands, not the “Set Font” command.
CHAPTER 5 Formatting Aligning text You can change how text is aligned by placing your insertion point in the text and saying “Center That,” “Left Align That,” or “Right Align That.” To align text: 1 Move the insertion point to the text you want to align. 2 Say “Center That,” “Left Align That,” or “Right Align That.” You can also use the following commands on selected text: “Format That Centered,” “Format That Left Aligned,” and “ Format That Right Aligned.
CHAPTER 6 Numbers and Punctuation T his chapter describes how to dictate numbers, punctuation, Web addresses, and a few other special items. NOTE If DragonNaturallySpeaking® is not formatting a word as you would like, you can change the formatting properties of the word by using the Word Properties dialog box. See “Changing word properties” on page 176. Dictating numbers To dictate a number, just say it.
CHAPTER 6 Numbers and Punctuation TO E N TE R SAY 315 three hundred fifteen three one five three fifteen 809 eight hundred nine eight zero nine eight oh nine 1485 one thousand four hundred eighty five fourteen eighty five 1,485 one comma four hundred eighty five one comma four eight five one comma four eighty five 809,212 eight hundred nine thousand two hundred twelve eight zero nine comma two one two 51.2 fifty one point two five one point two .2 point two point numeral two 0.
CHAPTER 6 Numbers and Punctuation region to Jamaica, saying “seven dollars” displays as J$7. If you set the region to something other than English (United States) or English (Canada) and you want a dollar sign ($), you have to say “dollar sign.” For example, saying “dollar sign 99” displays $99. For more information, see “Dictating special characters” on page 77.
CHAPTER 6 Numbers and Punctuation To turn on Numbers Mode, say “Start Numbers Mode” or “Numbers Mode On.” To turn off Numbers Mode, say, “Stop Numbers Mode” or “Numbers Mode Off.” For more information on Numbers Mode and more ways to turn Numbers Mode on and off, see the section “Modes” on page 82. Dates You can dictate most dates the way you would normally say them. Say “oh” or “zero” to enter 0. In dialects other than US/Canada, you can also say “nought.
CHAPTER 6 Numbers and Punctuation TIP Dragon NaturallySpeaking® will recognize times more accurately if you say “numeric colon” instead of “colon” when dictating times. Other Dialects: Dragon NaturallySpeaking® automatically types the point (.) if you say “a m” or “p m” when dictating the time, depending on the regional setting. Say “o’clock” or “point zero zero” to enter .00. TO E N TE R SA Y 8:30 eight [point] thirty 7.45 AM seven forty five a m 10.22 PM ten twenty two p m 3.
CHAPTER 6 Numbers and Punctuation Telephone numbers outside North America To dictate other phone numbers, including European phone numbers, you must say all the punctuation, including the hyphens, spaces, and parentheses.
CHAPTER 6 Numbers and Punctuation A few common fractions can also be displayed on your computer as special characters (such as ¼, ½, or ¾) instead of two numbers separated by a slash character (such as 1/4, 1/2, or 3/4). For information about dictating fraction characters, see “Dictating uncommon special characters” on page 78. Roman numerals Dictate Roman numerals by saying “Roman” and the number. For large numbers, say the number in small combinations (as in the examples shown here).
CHAPTER 6 Numbers and Punctuation Postal and ZIP Codes US ZIP Codes You can dictate US five-digit ZIP codes just as you dictate any group of numbers. When dictating nine-digit ZIP codes, you must say the hyphen. TO E N TE R SA Y 02134 oh two one three four 94704-1150 nine four seven oh four [hyphen] one one five oh UK and Canadian Postal Codes You can dictate UK postcodes by saying “Postcode” followed by the letters and numbers that make up the postcode.
CHAPTER 6 Numbers and Punctuation Punctuation Here’s what to say for the most common punctuation marks. For a list of all punctuation marks, see page 250 in the Appendix. TO E N TE R SA Y , comma .
CHAPTER 6 Numbers and Punctuation Words that end with ’s To dictate a word ending with (apostrophe) ’s, just say it as you normally would. Dragon NaturallySpeaking® will often add it. If Dragon NaturallySpeaking® doesn’t include the ’s, you can add it later.
CHAPTER 6 Numbers and Punctuation Including hyphens as you dictate To hyphenate words that Dragon NaturallySpeaking® doesn’t hyphenate automatically, just say “hyphen” wherever you want a hyphen. TO E N TE R SA Y speech-recognition software speech [hyphen] recognition software power-sharing agreement power [hyphen] sharing agreement Elizabeth Walker-Smith Elizabeth Walker [hyphen] Smith You can hyphenate words you just dictated with the command “Hyphenate That.
CHAPTER 6 Numbers and Punctuation Compounding words as you dictate To compound words that Dragon NaturallySpeaking® doesn’t join automatically, just say “No Space” between the words. TO E N TE R SA Y unitednations united [No Space] nations WorldWide Web [Cap] world [No Space] [Cap] wide [Cap] web You can also dictate consecutive words without spaces by turning “no spaces” on and then turning them off when you’ve finished.
CHAPTER 6 Numbers and Punctuation If Dragon NaturallySpeaking® types a name incorrectly, correct it by keyboard or by voice (see “Correcting and Editing” on page 37). The program will add the name to its vocabulary. If the program continues to type a name incorrectly after you’ve corrected it several times, train the word individually using the Train Word dialog box. See “Training a word or command” on page 178.
CHAPTER 6 Numbers and Punctuation Dictating e-mail and Web addresses Dictate e-mail and Web addresses as you would normally say them. Dragon NaturallySpeaking® formats them for you automatically. TO E N TE R SA Y Virginia@aol.com Virginia at a o l dot com info@samplecompany.com [No Caps On] info at sample company dot com [No Caps Off] http://www.samplecompany.
CHAPTER 6 Numbers and Punctuation Dictating special characters Dictating common special characters The following special characters are in the Dragon NaturallySpeaking® vocabulary. To dictate these characters, just say their names.
CHAPTER 6 Numbers and Punctuation Dictating uncommon special characters If you use uncommon special characters in your writing (for example, a double-dagger sign ‡), you can enter them by voice using the Spell command. If you use a special character frequently, you can also add it as a new word using the Vocabulary Editor™. This section explains how to do this. To dictate a special character: 1 Just say “Spell”plus the name of the character.
CHAPTER 6 Numbers and Punctuation 3 Say the name of the special character. (In this example, say “double dagger” to enter ‡.) 4 Click or say “OK.” Dragon NaturallySpeaking® types the special character (‡) in your document and adds it to your vocabulary. 5 You need to give this special character a spoken form and then train it. To do this, open the Vocabulary Editor™. From the Words menu on the DragonBar, choose View/Edit.
CHAPTER 6 Numbers and Punctuation 7 Click on the special character to select it. In the illustration above, the special character is already selected. 8 In the Spoken form field, type the name you want for this character. 9 Click Add. Type the character’s name (for example, “double dagger”) in the “Spoken form” field. 80 10 Click Train. The Train Words dialog box opens. 11 Click Go. 12 Say the name of the character, as shown in the Train Words dialog box. For example, say “double dagger.
CHAPTER 6 Numbers and Punctuation 14 Now there are two words in your vocabulary with the same written form. One has a spoken form and one does not. To select it, click on the word that does not have a spoken form. Click the word (the special character) with no spoken form. 15 Click the Delete button to delete this word, leaving the word that does have a spoken form in your vocabulary. The remaining word has both spoken and written forms. 16 Click Close to close the Vocabulary Editor™.
CHAPTER 6 Numbers and Punctuation Modes When you start working in Dragon NaturallySpeaking®, you are in normal mode by default. You can dictate words, numbers, and commands, and the program will recognize them. Suppose, though, that you want to work in a spreadsheet, dictating only numbers. In this case, you can turn on numbers mode. With numbers mode on, Dragon NaturallySpeaking® tries to recognize everything it hears as a number.
CHAPTER 6 Numbers and Punctuation M OD E TO T UR N ON , S AY TO T UR N OF F , S A Y Numbers Mode Numbers Mode On or Start Numbers Mode Numbers Mode Off or Stop Numbers Mode Spell Mode Spell Mode On or Start Spell Mode Spell Mode Off or Stop Spell Mode Command Mode Command Mode On or Start Command Mode Command Mode Off or Stop Command Mode Dictation Mode Dictation Mode On or Start Dictation Mode Dictation Mode Off or Stop Dictation Mode Dragon NaturallySpeaking User’s Guide 83
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer I magine answering your e-mail and navigating the Web as easily as you answer the telephone: by voice. Dragon NaturallySpeaking® works with most popular e-mail applications and browsers. Working with e-mail You can dictate outgoing e-mail messages and have your computer read incoming messages to you. Dragon NaturallySpeaking® works with most popular e-mail applications—you can dictate and edit your messages right in your e-mail software.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer The e-mail commands described in this chapter are designed to work in these five applications. To use them, make sure Dragon NaturallySpeaking® and your e-mail application are both running. If you use a different e-mail program If you use an e-mail application that is not on the list above, you can still compose, edit, and send e-mail using the global commands described in chapters 3 and 4.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer To navigate e-mail fields: SAY THEN Go to or To Field Move to CC Field BCC Field Body Field First Field Last Field Next Field To dictate an e-mail message: 1 Say “New Mail.” The new message opens on your screen. 2 Say “Go to To Field.” Pause (to make sure you are in the correct field), then dictate the recipient’s e-mail address, for example, “jeff at a-o-l dot com.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer To transfer dictation from Microsoft Word, Corel WordPerfect, or DragonPad into e-mail: 1 Say “Switch to Microsoft Word” (or “Switch to WordPerfect” or “Switch to DragonPad.”) Dictate your message or open a previously transcribed document. 2 Say “Copy All to Clipboard.” The entire document is selected and transferred to the clipboard. 3 Say “Switch To” followed by the name of your e-mail program. For example, say “Switch to Eudora.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer Working with Microsoft Internet Explorer You can use Dragon NaturallySpeaking® to control Microsoft® Internet Explorer® and browse the Web by voice. Just say the name of a link to click on it. To use this feature, you must have Microsoft® Internet Explorer® version 5.0 or later installed.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer TIP If Dragon NaturallySpeaking® misunderstands your command and opens the wrong page, you can return to where you were by saying “Go Back.” To add a page to the Favorites menu: 1 Go to the page you want to add to the Favorites menu. 2 Say “Click Favorites” to open the Favorites menu. 3 Say “Add to Favorites” to open the Add Favorites dialog box. 4 Type or dictate a name for the page.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer Going back to the previous Web page or forward to the next The Back and Forward buttons on the Microsoft® Internet Explorer® toolbar move you backward or forward through the Web pages you’ve visited. Say “Go Back” or “Go Forward” to do the same thing by voice. Here’s a list of all the voice commands you can use to control the Microsoft® Internet Explorer® toolbar. SA Y TO Go To Address Move the insertion point to the Address box.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer you want, or move to the next or previous text box by saying “Next” or “Previous.” 3 When the insertion point is in a text box, you can dictate text. In text boxes, you can also correct recognition mistakes by voice, just as you do when you’re dictating into a document. Clicking links, buttons, and images You can click the text links and buttons on a Web page simply by saying the link or button name.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer 4 Say “Choose” plus the number of the link you want. For example, say “Choose 2.” Say “Choose 1” to click the first link containing “Internship,” or say “Choose 2” to choose the second link. NOTE On secure Web pages this feature is disabled. You cannot select links on secure pages by voice.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer To click an image: 1 When you say “Image” (or “Click Image”), Dragon NaturallySpeaking® numbers all the images on the page like this . Some Web pages, like this one, display text as graphic images. When you say “Image,” Dragon NaturallySpeaking® numbers each image. To click the “Travel resources” link, say “Choose 10.” To click the Spanish flag, say “Choose 13.” 2 Click the image you want by saying, for example, “Choose 3.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer Here is a table of commands you can use for clicking links, images, check boxes, and buttons. SA Y TO Type Text or Edit Box Go to the first place on a Web page where you can enter text. Click Check Box or Check Box Number all check boxes on the page and go to the first one. Click Image or Image Number all images with links on the page and go to the first one.
CHAPTER 7 Using E-Mail and Microsoft Internet Explorer read a Web page without using the mouse or keyboard. See the complete list of commands below: SA Y TO Go to Bottom Scroll to the end of the Web page. Go to Top Scroll to the beginning of the Web page. Page Down Scroll down one screen (same as pressing the Page Down key). Page Up Scroll up one screen (same as pressing the Page Up key). Line Down Scroll down one line (same as clicking the down arrow in the scroll bar once).
CHAPTER 8 Using Natural Language Commands I n addition to the global, “available everywhere” commands, Dragon NaturallySpeaking® includes many additional commands for editing, formatting, and controlling applications.
CHAPTER 8 Using Natural Language Commands To make Dragon NaturallySpeaking® do what you want, you can’t say just anything. For example, consider what you would say to format the text you’ve selected in bold. Would it be one of these phrases? ■ bold this ■ bold that ■ make this bold ■ format this bold If you say one of these phrases, Dragon NaturallySpeaking® will do what you want. But if you say “please bold this text now,” the program won’t recognize it.
CHAPTER 8 Using Natural Language Commands Choose an application for which you want to see commands. Then, click Search. Use the Application list to choose an application for which you want to see commands. Choose “Global,” as shown in the illustration, to see commands that Dragon NaturallySpeaking® will recognize in any application. To see commands that include a particular word or words, type the word or words in the Keyword field, then click the Search button.
CHAPTER 8 Using Natural Language Commands TIP You can also create your own custom commands in Dragon NaturallySpeaking® to help you work more efficiently. See “Automate Your Work” on page 125. Sample Commands Listed below are a sample of commands that Dragon NaturallySpeaking® will recognize. Some commands will not work in some applications, depending on the features of the application. For example, “Insert Table” will work in Microsoft® Word but not in America Online®.
CHAPTER 8 Using Natural Language Commands ■ “Format That 12 Point” ■ “Make Last Sentence Uppercase” ■ “Capitalize This Line” ■ “Make This Paragraph Red” ■ “Double Space This Paragraph Double Spaced” ■ “Add Border” ■ “Start New Page” ■ “Start New Section” ■ “Insert Page Numbers” ■ “Make This Paragraph Two Columns” ■ “Double Space the Last Three Paragraphs” Spelling, grammar, and printing sample command samples ■ “Check Spelling” ■ “Check Grammar” ■ “Print Preview” ■ “Print Page
CHAPTER 8 Using Natural Language Commands ■ “Hide Row Seven” ■ Show Print Preview Microsoft Outlook sample commands ■ “Address Book” ■ “View Help” ■ “Copy The Folder” ■ “Attach An Item” ■ “Set That To Bulleted” Microsoft PowerPoint sample commands ■ “Copy That Slide” ■ “Enter Text Into This Title Box” ■ “Eight Slides Backwards” ■ “Find Word” ■ “Set That To Bulleted” ■ “Undo Twice” ■ “Put Graph On Slide” America Online sample commands 102 ■ “Go To Chat Room” ■ “Save To Fili
CHAPTER 9 Hands-Free Computing peech recognition is useful not only for creating documents. You can control almost everything on your computer with Dragon NaturallySpeaking® voice commands. This chapter tells you how. S If you have problems that limit typing, learn and practice with the commands in this chapter. If you are able to type, using voice commands is a matter of personal preference. Some people prefer to select menu commands and buttons with the keyboard and mouse.
CHAPTER 9 Hands-Free Computing Starting programs You can use voice commands to start a program that appears anywhere on your Windows® Start menu or desktop. You can’t start Dragon NaturallySpeaking® by voice, because the program has to be running before it can hear you. Starting a program from the Start menu To start a program from the Start menu, say “Start” and then the name of the program exactly as it appears on the menu or submenu (it doesn’t have to be visible).
CHAPTER 9 Hands-Free Computing Opening documents and folders You can use voice commands to open a document or folder that appears on your Windows® Start menu or desktop. Opening documents and folders from the Start menu To open a document or folder from the Start menu, say “Start” and then the name of the document or folder exactly as it appears on the menu. For example, to open a document named sales.doc, you could say “Start Sales dot doc.” To open a document named journal.
CHAPTER 9 Hands-Free Computing For example, if Lotus® Notes® is running, you can switch to it by saying “Switch to Lotus Notes.” Say “Switch to Lotus Notes” You can also switch between open windows by saying “Switch to Previous Window” (same as pressing ALT +TAB ) and “Switch to Next Window” (same as pressing ALT +SHIFT +TAB ). You can switch to the DragonPad by saying “Switch to DragonPad.” SAY T HIS TO Switch to Next Window Switch to the next application.
CHAPTER 9 Hands-Free Computing To copy text to another program: 1 Say “Copy All to Clipboard” to copy your entire document. 2 Switch to another program, such as Microsoft® Outlook®. For example, say “Switch to Microsoft Outlook.” 3 Say “Paste That.” 4 To return to Microsoft® Word, say “Switch to Microsoft Word” or “Switch to Previous Window.” Opening and closing menus When Dragon NaturallySpeaking® is running, you can activate any menu by saying its name.
CHAPTER 9 Hands-Free Computing To close a menu: Say “Cancel.” NOTE If commands are often typed into your document instead of recognized as commands, you can make Dragon NaturallySpeaking® recognize commands only when they are preceded by saying “Click.” To do this, select the “Require ‘Click’ to select menu or control” check box on the Miscellaneous tab of the Options dialog box, decribed on page 217.
CHAPTER 9 Hands-Free Computing Selecting icons on the desktop You can use voice commands to select icons on the Windows® desktop. To select an icon on the desktop: 1 Switch to the Windows® desktop. To do this by voice, minimize all open applications and place the mouse pointer over the desktop icon. Say “Mouse Click” to make the desktop active. 2 Say the name of the icon (for example, “My Computer”). Dragon NaturallySpeaking® types the icon name and Windows® selects it.
CHAPTER 9 Hands-Free Computing Resizing and closing windows To resize and close windows, say “Click” and then a window command, such as “Maximize.” These commands appear on the window’s Control menu, but you don’t need to open this menu to say them. NOTE “Click” is NOT optional for the following Control menu commands. To maximize a window: 1 Activate the window you want to maximize. 2 Say “Click Maximize.” To minimize a window: 1 Activate the window you want to minimize. 2 Say “Click Minimize.
CHAPTER 9 Hands-Free Computing SAY T HIS TO Click Minimize or Click Control Menu (pause) Minimize Minimize the active window. Click Maximize or Click Control Menu (pause) Maximize Maximize the active window. Click Restore or Click Control Menu (pause) Restore Restore window to previous size. Click Close or Press ALT F4 Close the active program. Press CTRL F4 Close the active document, not the whole program (works in many programs).
CHAPTER 9 Hands-Free Computing For example, you can say “Press a” and Dragon NaturallySpeaking® will type the letter “a” in your document. Or, you can say “Press Control s” to press CTRL +S ( the keyboard shortcut for saving a document). You can say “Press,” “Press Key,” or “Type”—all three voice commands work the same way. NOTE “Scratch That” will not erase keystrokes dictated with the Press Key commands. You must select the text by voice or mouse and delete it or say “Press Delete.
CHAPTER 9 Hands-Free Computing SAY TH E N h as in Henry/helmet/hotel i as in Iris/Ireland/India j as in John/justice/Juliet k as in Karen/kitchen/kilo l as in Larry/lemon/lima m as in Mickey/magic/Mike n as in Nancy/nobody/November o as in Otto/over/Oscar p as in Paul/people/papa q as in Quentin/question/Quebec r as in Robert/Rachel/Romeo s as in Sam/Singapore/sierra t as in Terry/Tyler/tango u as in Ursula/unit/uniform v as in Valerie/visit/Victor w as in Wendy/wake/whiskey x as in Xavier/Xerxes/xray y
CHAPTER 9 Hands-Free Computing Pressing key combinations When you’re pressing keys, you can press any combination of the modifier keys (SHIFT, CTRL, and ALT ) at the same time as another key, such as a letter. For example, you can say: ■ “Press Control Z” (undoes last action) ■ “Press Alt F” (opens File menu) ■ “Press Shift Tab” (moves backward through dialog box options) NOTE Dragon NaturallySpeaking® ignores the command “Press Control Alt Delete” (the keyboard shortcut for restarting a computer).
CHAPTER 9 Hands-Free Computing Pressing other keys Here’s a list of other keys you can press by voice: SAY TH E N Press Up Arrow Down Arrow Right Arrow Left Arrow Home Key End Key Page Up Page Down Insert Key Delete Key Control Key Shift Key Alt Key Print Screen Scroll Lock Pause Key Num Lock Caps Lock Activating commands by saying key names This section describes how to use “Press” voice commands to control menus and dialog boxes.
CHAPTER 9 Hands-Free Computing Menu commands All menus and almost all dialog box controls have one letter underlined. To open a menu, say “Press Alt” plus the underlined letter. Once the menu is open, say the underlined letter in the command you want (do not say “Alt” again). To click Page Setup in the DragonPad File menu, for example, say “Press Alt f,” pause, “Press u.” Dialog box controls To activate a dialog box control, say “Press Alt” plus the underlined letter of the control.
CHAPTER 9 Hands-Free Computing to Previous Tab.” Alternate ways of saying this are “Go to Next Tab” or “Click Next Tab” and “Go to Previous Tab” or “Click Previous Tab.” To switch between tabs by keyboard, press CTRL +TAB (forward) or (back). The voice commands “Press Control Tab” and “Press Control Shift Tab” do the same thing; they work the same as “Move to Next Tab” and “Move to Previous Tab.
CHAPTER 9 Hands-Free Computing To use MouseGrid: 1 Say “MouseGrid” to place the MouseGrid™ over the full screen (as in this example) or say “MouseGrid Window” to place it over the active window.
CHAPTER 9 Hands-Free Computing 2 Say a grid number from 1 to 9 to position the pointer in that numbered area. In this example, to position the pointer over the Recycle Bin, say “4.” A smaller MouseGrid™ will appear in the chosen grid square. 3 To zoom in over the desired area, say another grid number. In this example, say “4” to place the pointer over the Recycle Bin icon. 4 Continue to say the respective grid number to zoom in until the mouse pointer is over an icon or other object.
CHAPTER 9 Hands-Free Computing You can combine moving the mouse pointer and clicking the mouse in a single voice command. For example, you can say “Mouse Up 3 Click” or “Mouse Right 2 Double Click.” To move the pointer: 1 Say “Mouse” followed by the direction and number of times to move it (up to 10). For example, say “Mouse Up 5” or “Mouse Left 10.” 2 When the pointer is over an icon or other object, you can use voice commands to click the mouse or mark and drag the object.
CHAPTER 9 Hands-Free Computing Moving the pointer with the mouse motion commands In addition to the mouse movement methods described above, you can also move the mouse by using the mouse motion commands. Say, for example, “Move Mouse Right.” The mouse pointer will begin moving to the right and will keep moving until you say “Stop.” Turn on the mouse motion commands To use the mouse motion commands, you must first enable them in the Options dialog box. From the Tools menu on the DragonBar, choose Options.
CHAPTER 9 Hands-Free Computing ■ “Move Mouse Left Faster” ■ “Drag Mouse Right” ■ “Mouse Drag Down Slow” ■ “Right Mouse Drag Up” (drags up using the right mouse button) ■ “Shift Mouse Drag Left” (drags while holding down the SHIFT key) While the mouse is moving, you can say any of the commands above.
CHAPTER 9 Hands-Free Computing Hands-free tips Here are some more tips on how to best work by voice if you have limited use of your hands. ■ For some people, clicking the mouse button by hand is very uncomfortable, but moving the mouse by hand is easier. In this case, move the mouse by hand but click the mouse using the voice commands “Mouse Click,” “Mouse Right Click,” and “Mouse Double Click.” ■ When using MouseGrid™, you can still say mouse motion commands.
CHAPTER 10 Automate Your Work O ne of the most effective features of Dragon NaturallySpeaking® is its ability to automate your work. Instead of typing the 50 characters of your street address, for example, you can say “street address.” To start a new e-mail message addressed to Jackie, just say “New message for Jackie.” You can create custom commands like these to type text, insert graphics, and activate menu and keystroke commands in any application.
CHAPTER 10 Automate Your Work key, open an application, or turn the microphone on or off. Step-by-Step commands are especially useful for controlling applications and for multistep tasks. Step-by-Step commands are available only in Dragon NaturallySpeaking® Professional Solutions and higher editions. Macro Recorder The Macro Recorder lets you record a sequence of mouse movements, mouse clicks, and keystrokes.
CHAPTER 10 Automate Your Work To view or edit custom commands: 1 Click Command Browser on the Tools menu of the DragonBar or say “Command Browser.” The Command Browser window opens. 2 Click the Custom tab to see custom commands. 3 To move to the next page of commands, click the Next link at the bottom right of the Command Browser or say “Next.” To move to the previous page of commands, click the Previous link or say “Previous.
CHAPTER 10 Automate Your Work 3 Use the Application list if you want to search for commands specific to a certain application. Choose the application you want from this list. If you want to search for commands that work in all applications, choose Global from this list. 4 With the Group list, you can limit your search to user-defined commands (choose “User-defined”) or to commands built into Dragon NaturallySpeaking® (choose “Dragon”).
CHAPTER 10 Automate Your Work 2 Click New in the Command Browser window or say “New.” The MyCommands Editor opens. 3 Type a name for your new command in the MyCommand name box. This is what you will say to execute the command. 4 Optionally, you can type a description for this command in the Description field. 5 To keep your new command with other user-defined commands, leave the Group list set to User-defined, as shown.
CHAPTER 10 Automate Your Work option, the Application list appears. If the application is currently open, you can select it from the list. Otherwise, use the Browse button to locate the application on your computer. If your new command is application-specific and will work only in a particular window within that application, click Window-specific in the MyCommands Editor. Window-specific commands will be available in the window you specify. When you select this option, the Window list appears.
CHAPTER 10 Automate Your Work 1 Enter the text you want your command to type in the Content box in the MyCommands Editor dialog box. The example shown creates a command called “business address” that types a street address. TIP You can paste text and graphics from other applications into the Content box.
CHAPTER 10 Automate Your Work the command will not work, since Paint does not accept keystrokes. Also, applicationspecific commands will work only in the specific application for which they were defined. TIP New commands are saved only when you save your user files. If you are creating several new commands, save your user files periodically. To do this, from the NaturallySpeaking menu on the DragonBar, click Save User Files or say “Save User Files.
CHAPTER 10 Automate Your Work ■ Open (application): Open a particular application or document or switch to that application or document if it’s already open. ■ Wait: Do nothing for a specified time. This step is useful, for example, to pause while an application opens. ■ Type Text: Type the text you specify. ■ Send Keys: Type a sequence of keys including CTRL , ALT, and SHIFT key sequences. ■ Stop Listening: Put Dragon NaturallySpeaking® into sleep mode. ■ Microphone On: Turn the microphone on.
CHAPTER 10 Automate Your Work NaturallySpeaking menu on the DragonBar, click Save User Files or say “Save User Files.” Deleting custom commands The Custom tab of the Command Browser allows you to delete commands that you have either created or imported from other Dragon NaturallySpeaking® users. Certain Custom commands are part of a command template and cannot be removed individually. If you try to delete one of these commands, you will see a warning message and will be unable to delete that command.
CHAPTER 10 Automate Your Work 3 Click the Delete link or say “Delete.” 4 Dragon NaturallySpeaking® asks you to confirm the deletion. Click Yes to confirm. Renaming custom commands To rename a custom command: 1 Open the Command Browser, if it’s not already open. To do this, choose Command Browser on the Tools menu of the DragonBar or say “Command Browser.” 2 Click the custom command you want or say its name. The MyCommands Editor dialog box opens. 3 Click the Name Editor button.
CHAPTER 10 Automate Your Work Exporting commands Exporting lets you save custom commands to a file so that you can share them with friends or colleagues. The commands in the exported file can be imported by a different Dragon NaturallySpeaking® user. To export commands: 1 Open the Command Browser, if it’s not already open. To do this, click Command Browser on the Tools menu of the DragonBar or say “Command Browser.” 2 Select the check box to the left of each command you want to export.
CHAPTER 10 Automate Your Work For more information on exporting commands, see the online Help. Importing commands Use the import feature to add commands to your user files that were created by someone else, or that you created in a previous version of Dragon NaturallySpeaking®, or that were created on a different computer. To import commands: 1 Open the Command Browser if it’s not already open. To do this, click Command Browser on the Tools menu of the DragonBar or say “Command Browser.
CHAPTER 10 Automate Your Work For more information on importing commands, see the online Help. Creating Macro Recorder Commands Before you begin, use your mouse and keyboard to run through the steps in the procedure described below to make sure you can perform them smoothly while you record. You may want to make notes to help you through the steps. If the command is application- or window-specific, be sure the correct application or window is open and active.
CHAPTER 10 Automate Your Work 8 Click Record to display the floating recorder. 9 Perform the actions you want to be part of the macro. When you are finished, click the Stop Recording button on the floating recorder. 10 Close the floating recorder. 11 You can test your macro by clicking the Play button. Click Record if you need to record the macro over again. 12 When you are satisfied with what you have recorded, click Save.
CHAPTER 10 Automate Your Work ■ Address Form (types your name and address, with a tab after each part, for filling in forms on the Web) TIP When creating commands, start with the ten text items or application functions you use most often. Create voice commands for additional functions as you progress.
CHAPTER 11 Workflow A s you use Dragon NaturallySpeaking®, you will develop your own approach to working with the software. Do you dictate first and correct later, or do you correct as you go? Do you use a headset microphone or a handheld recorder? Do you have an assistant who can edit your dictated documents? Paying attention to workflow, or how you organize your tasks, is important to maximizing your efficiency with Dragon NaturallySpeaking®.
CHAPTER 11 Workflow Listening to your recorded voice The primary obstacle to dictating first and correcting later is forgetting what you originally said. It’s frustrating to discover one of the software’s mistakes but not remember the words you used. The easiest way to remind yourself of what you said is to listen to your recorded voice. In most applications, Dragon NaturallySpeaking® records what you say as you speak. In some applications, you can play back only the most recent phrase you said.
CHAPTER 11 Workflow While your dictation is being played back, you can press the left arrow key to back up, the right arrow key to go faster, and the down arrow key to open the Correction menu. Deferred correction In Dragon NaturallySpeaking® Professional and higher editions, you can save your dictation along with the text of your document when dictating in Microsoft® Word, Corel® WordPerfect®, and the DragonPad.
CHAPTER 11 Workflow listen to the whole recording, but it’s reassuring to know it’s there if needed. If you have an assistant, he or she can listen to the recording and correct any recognition mistakes made by Dragon NaturallySpeaking® . See “Working with an assistant” on page 149. The most efficient and least frustrating solution for correcting your text is to have fewer mistakes to begin with.
CHAPTER 11 Workflow changed it to another key using the Options settings. The computer will select your last utterance. If the selected text is correct, press the right arrow key to move to the next passage. Continue proofreading and pressing the right arrow key until you find a mistake. If one of the choices on the Correction menu matches what you said: 1 Press the down arrow key to move to the correct choice. 2 Press the right arrow key to accept that choice and move on.
CHAPTER 11 Workflow NOTE Make sure to select text before typing over an error and do not use the Backspace key. To begin, click the Extras button on the DragonBar to show the Extras toolbar and move to the beginning of your dictation. You can permanently display the Extras toolbar by selecting Show Extras in the Options dialog box. See “View options” on page 211 for more information. Click the Start Playback button . Dragon NaturallySpeaking® will begin playing back your recorded voice.
CHAPTER 11 Workflow and press the Correction hot key to continue proofreading. You can also use voice to control the right arrow and down arrow keys. TIP For maximum efficiency when working by keyboard, use the keyboard editing shortcuts shown on page 51. Correcting by voice This correction method lets you work by voice, hands-free. You can, however, still use keyboard and mouse commands along with these voice commands if you wish. For more information, see “Hands-Free Computing” on page 141.
CHAPTER 11 Workflow Don’t change your normal way of speaking Has this happened to you? ■ You select a mistake, then dictate the correct word. The program gets it wrong. You say “Scratch That” to delete the mistake. You dictate the correct word again. ■ The program still gets it wrong. You say “Scratch That” to delete the mistake, frustrated at the software’s stupidity. ■ You say the word again, this time more loudly and with more frustration. This time Dragon NaturallySpeaking® gets it right.
CHAPTER 11 Workflow When proofreading with the help of a recorder, stop the recording while correcting a mistake and then move on. The amount of time required to proofread your document depends, of course, on the number of errors as well as your typing speed. The key to efficiency here is to keep your hands on the keyboard and use keystrokes, not the mouse, to correct (see “Ways to correct your dictation” on page 144).
CHAPTER 11 Workflow the original document. Your assistant can open the original document and can listen to the recorded audio, as long as the .dra file is in the same directory as the original document. For higher reliability, use a handheld recorder to capture your speech as a “backup.” This way you’ll still have an audio copy of your dictation in case the .dra file is misplaced.
CHAPTER 11 Workflow Though Dragon NaturallySpeaking® cannot transcribe recordings directly, you can still use the software to make transcribing faster and less tedious than typing. To do this, listen to the recording and pause after each passage or sentence. Then repeat the words you heard, dictating them into the computer. Include punctuation and speak clearly as you translate the recording to speech that Dragon NaturallySpeaking® can recognize.
CHAPTER 11 Workflow change the sound of the synthesized voice, use the options on the Textto-speech tab of the Options dialog box (see page 215). NOTE On most computers, you cannot give Dragon NaturallySpeaking® voice commands while the program is reading to you or playing sound back. This is because most sound cards cannot listen to you at the same time that they are playing sound.
CHAPTER 12 Speaking and Dictating T alking to a computer is not like talking to a person. The software doesn’t care about your grammar or word choice or even if you stop speaking for minutes at a time. To speak effectively with Dragon NaturallySpeaking®, you’ll need to unlearn old habits and gain new skills. Speak clearly In conversation, people tend to mumble and slur words together, knowing others will likely understand what they say.
CHAPTER 12 Speaking and Dictating Because our brains reconstruct missing sounds so easily (especially small, common words like “a,” “the,” and “of”), in everyday speech we tend not to pronounce every sound and word. A computer transcribing speech tries to reconstruct missing sounds, too, taking its best guess at what you actually said. It often, however, guesses incorrectly.
CHAPTER 12 Speaking and Dictating Speak with inflection When talking to the computer, people tend to imitate the robotic voices of computers in old science fiction movies. But using a flat monotone voice will reduce your accuracy as well as put you to sleep. Speak with your natural tone and volume of voice, as if speaking to a friend. Breathe fully Breathing fully and sitting up straight will help you speak clearly.
CHAPTER 12 Speaking and Dictating using speech recognition. When you learned to type, correcting errors became second nature. With the right attitude, correcting speechrecognition errors can become just as routine. It helps to have a sense of humor about the errors, since the program is great at generating real howlers of mistakes.
CHAPTER 12 Speaking and Dictating the computer, focusing on the page. As you read, pretend the computer isn’t even there. Reading aloud will help you get used to talking to the computer. After a bit of practice, add in a few sentences of your own thoughts. By starting to compose your thoughts aloud interspersed with reading, you’ll be able to overcome any inhibitions you might have.
CHAPTER 12 Speaking and Dictating Dictation tips 158 ■ Speak in complete sentences or complete phrases. Think of what you’re going to say before you say it. Composing a sentence in your head before saying it will help you maintain your train of thought. ■ For complex writing, outlining is key. For a detailed letter, write or dictate a few words summarizing the main point and subpoints of each paragraph. When you’re dictating, look at the outline.
CHAPTER 12 Speaking and Dictating ■ Using speech recognition can be a good way to get over writer’s block. Imagine you’re telling a friend what’s next, then tell the computer. Henry James also dictated Author Henry James wrote his novels longhand—until 1896. Pain in his right wrist, probably from writer’s cramp, led him to hire a stenographer so that he could write aloud. The switch to dictation changed his style.
CHAPTER 13 Improving Accuracy W hen Dragon NaturallySpeaking® recognizes your speech, it takes its best guess at what you say and it will make some mistakes. But you can take concrete steps toward improving your accuracy, which is one of the most important factors in using the program productively. A 90 percent accuracy rate means about 25 mistakes per page, while a 95 percent accuracy rate is around 13 mistakes per page. The 5 percent difference in accuracy means just half the time spent correcting.
CHAPTER 13 Improving Accuracy Low accuracy If you’re getting less than 80 percent accuracy (more than two mistakes per sentence, on average), you may need to change your microphone or sound card or make other adjustments to your computer. See the troubleshooting suggestions for “Very low accuracy” on page 225. The Accuracy Center From the Accuracy Center, you can access the tools that Dragon NaturallySpeaking® provides to improve accuracy.
CHAPTER 13 Improving Accuracy will display a series of questions that will help you find the best tool for your needs. ▲ The first screen of the Accuracy Assistant. Click or say the link you want. NOTE You can also access the Accuracy Assistant by clicking Improve my accuracy on the Help menu of the DragonBar.
CHAPTER 13 Improving Accuracy run it at the end of your workday or when you don’t need to use the computer for other tasks. ▲ Click the Go button to start the Acoustic Optimizer. How often you should run the Acoustic Optimizer depends on how much you dictate. Run the Acoustic Optimizer about two weeks after you begin using Dragon NaturallySpeaking® and then once each month as you continue to use it.
CHAPTER 13 Improving Accuracy One minute to fewer errors People’s speech can sound somewhat differently on different days and at different times. A voice, for example, may sound more gravelly in the morning than in the afternoon and more nasal in the summer than in the winter. Dragon NaturallySpeaking®, however, gives the best results if your voice consistently sounds the same. To improve accuracy, retrain the program for a minute or two so it recognizes how your voice sounds right then.
CHAPTER 13 Improving Accuracy Tools to improve your vocabulary Each of the next group of commands in the Accuracy Center lets you add words to your vocabulary. When Dragon NaturallySpeaking® analyzes what you say, it uses a statistical model of what words tend to go together and what words you use most often. The built-in model in Dragon NaturallySpeaking® Preferred or Professional editions is designed for general business writing.
CHAPTER 13 Improving Accuracy NOTE You can also access the Add Individual Word dialog box by clicking New from the Words menu on the DragonBar. Add words from your documents to the vocabulary Use this tool to have Dragon NaturallySpeaking® analyze your documents to better learn your writing style and the words you use most often.
CHAPTER 13 Improving Accuracy F IL E F OR MA T F IL E E X T E N SIO N HTML .htm, .html, .shtm, .shtml Microsoft® Word 6 or later .doc Corel® WordPerfect® 8 or later .wpd You must have Microsoft® Word installed to process Microsoft® Word files and you must have Corel® WordPerfect® installed to process Corel® WordPerfect® files. To add words from your documents: 1 168 Click the “Add words from your documents to the vocabulary” link in the Accuracy Center.
CHAPTER 13 Improving Accuracy 2 Click the Add Document button to add documents for processing. Or, click the Add Folder button to add an entire folder of documents at one time. ▲ To add an entire folder of documents for processing by Dragon NaturallySpeaking®, click the Add Folder button to open this dialog box. Then select the folder you want and click OK. 3 In a few moments, the names of the documents you selected will appear in the Document List, as shown here.
CHAPTER 13 Improving Accuracy 4 When you have finished adding all the documents you want to process, click Add Words. Dragon NaturallySpeaking® will process your documents, using the information in them to help improve your accuracy. NOTE The “Preview new words” option displays the words from the selected documents that were not in the active vocabulary. If this option is checked, the Preview Words dialog box appears after you click Add Words.
CHAPTER 13 Improving Accuracy 2 Select the e-mail program you use from the choices provided. If you do not use one of the e-mail programs listed, you cannot use this tool—click Cancel to exit. 3 The “Edit and/or train the generated list of contacts” option lets you choose whether you want to edit and/or train the contact names Dragon NaturallySpeaking® finds. Select this box if you want to see the names before it adds them to your vocabulary.
CHAPTER 13 Improving Accuracy For additional information about using this tool, see the Dragon NaturallySpeaking® online Help. Add a list of words to your vocabulary Occasionally, you may want to add many new words to the Dragon NaturallySpeaking® vocabulary at the same time. For example, you may have a list of names and address that you want the software to recognize. This tool provides an easy way to add a list of words all at once. Create a text (.
CHAPTER 13 Improving Accuracy 4 Click Add. Dragon NaturallySpeaking® will add the words in the document you selected. 5 If you want Dragon NaturallySpeaking® to add words from more documents, repeat steps 2 through 4. 6 When you’ve finished selecting and processing the documents you want, click Done. View or edit your vocabulary Occasionally, you may want to view or change the words in your vocabulary. For example, you may want to remove words that you accidentally added or that are misspelled.
CHAPTER 13 Improving Accuracy To delete a custom word from your vocabulary: 1 In the Accuracy Center, click View or Edit Your Vocabulary. (You can also click View/Edit on the Words menu on the DragonBar.) The Vocabulary EditorTM opens. 2 From the Display list at the bottom of the dialog box, select “Custom words only.” 3 The Vocabulary Editor™ displays all the words in your user vocabulary that were not built into Dragon NaturallySpeaking®. Click the custom word you want to delete and click Delete.
CHAPTER 13 Improving Accuracy To add a phrase that types your phone number: 1 In the Accuracy Center, click View or Edit your vocabulary. (You can also click View/Edit on the DragonBar Word menu.) The Vocabulary EditorTM opens. 2 In the Written Form box, type (or spell) your phone number. 3 In the Spoken Form box, type (or spell) the words you want to say to make Dragon NaturallySpeaking® type your phone number. In the illustration below, the spoken form is “phone number line.
CHAPTER 13 Improving Accuracy Troubleshooting new words and phrases If your new word or phrase does not work properly, open the Vocabulary EditorTM and check for the most common mistakes: ■ The spoken form and written form were reversed. ■ You forgot to click Add after entering the spoken and written forms.
CHAPTER 13 Improving Accuracy . The word whose properties you are editing. Click on the word property you want in the Properties column. The Example column lists example words for each Property. ▲ Click Help for more details about this dialog box. 4 Click OK to close the Word Properties dialog box. 5 Click Close to close the Vocabulary EditorTM. For more information on word properties, see the Dragon NaturallySpeaking® online Help.
CHAPTER 13 Improving Accuracy vocabularies for medical dictation and for your private writing, thereby increasing accuracy. Multiple vocabularies share the same pronunciations but have different words and word usage information. This means that you do not need to train for each vocabulary. Your acoustic information resides in your user files. You can imagine vocabularies as subdirectories of your user files, with one set of acoustic files that works across all your vocabularies.
CHAPTER 13 Improving Accuracy 3 Click Train to open the Train Words dialog box. 4 Click Go. 5 Say the word or command you are training. 6 Click Done. The ideal system for best accuracy The Accuracy Center provides many practical tools to increase the accuracy of Dragon NaturallySpeaking®. This section discusses more general issues that affect speech-recognition accuracy. The completely accurate speech-recognition system is an unattainable ideal.
CHAPTER 13 Improving Accuracy ■ have the fastest available processor in your computer, ■ have at least 256 MB of RAM, ■ have a hard disk with enough free space, ■ work in a quiet room, ■ have no radio interference or electrical noise from power lines. Many of these conditions are impossible to achieve. No voice, for example, always sounds the same and no microphone reproduces sounds 100 percent accurately. Other items are impractical or unlikely to be available at the same time.
CHAPTER 13 Improving Accuracy If Dragon NaturallySpeaking® adds unwanted short words to your dictation (such as “a,” “in,” and “of”), the microphone may be picking up your breathing. Move the microphone closer to the corner of your mouth rather than in front of your mouth. If the microphone is already at the corner of your mouth, move it about an inch farther away from your face. Also, check that the microphone cord is not rustling against your clothes.
CHAPTER 13 Improving Accuracy (see “Tools to improve your vocabulary” on page 166) to teach Dragon NaturallySpeaking® your writing style and what words you tend to use most often. This will significantly improve its accuracy. Processor speed, memory, and hard disk space Processor power boosts recognition performance, though it’s less important than context and a clear speech signal.
CHAPTER 13 Improving Accuracy Background noise Dragon NaturallySpeaking® performs best in a quiet room. In a noisy office, accuracy may decrease slightly, though the program will still be useful. For best results, train (or retrain) your user files in the same environment in which you’ll be dictating. Electrical interference In some cases, noise in a building’s electrical wiring will generate static in your computer’s sound card.
CHAPTER 14 Healthy Computing T he best way to stay healthy at your computer is to stay relaxed. Many of us tense up around computers. Cultivating calmness will make your computer much more comfortable to use. Equally important is choosing the right equipment and positioning it to fit your body. Your keyboard, mouse, monitor, and chair should be set up to cause minimal strain. Voice care is also vital. Radio announcers and disc jockeys depend on their voices for their livelihood.
CHAPTER 14 Healthy Computing If the keyboard is at the ideal height, the angle of your elbows while typing should be slightly more open than 90 degrees. The mouse or other pointing device should be at the same height as the keyboard. Place the monitor so that the top of the screen is an inch or two above eye level.
CHAPTER 14 Healthy Computing Ease and comfort ■ If you typically make hand gestures as you speak to other people in person, go ahead and make those gestures at the computer. Your voice will have more energy and speaking will be more relaxed and comfortable. ■ Vary your posture. Don’t just sit and dictate—stand up at your computer, or move around (as your microphone cord allows). Wireless microphones can give you even more pacing room.
CHAPTER 14 Healthy Computing Speaking in a clear, relaxed way will bring more accuracy, which brings less frustration, which helps you relax. Pay attention to what conditions are present when your speech is transcribed well and when Dragon NaturallySpeaking® makes many errors. This feedback from the software can encourage you to be more relaxed and more articulate.
CHAPTER 15 Using a Handheld Recorder D ictating into a handheld recorder frees you from having to sit in front of the computer as you write. You can dictate into the recorder anytime, anywhere. When you return to the computer, Dragon NaturallySpeaking® transcribes what you said.
CHAPTER 15 Using a Handheld Recorder ■ Transcribe the recorded dictation ■ Correct mistakes Installing recorder software The Sony® Memory Stick™ IC recorder ICD-MS, the Sony® IC recorder ICD-BP, and the Sony® ICD-R100 recorder require additional software to work with Dragon NaturallySpeaking®. ■ If you are using the Sony® ICD-BP recorder, you must install the Digital Voice Editor software.
CHAPTER 15 Using a Handheld Recorder Creating a user adapted to your recorded speech Before you can use Dragon NaturallySpeaking® with a handheld recorder, you must create a user specifically adapted to the sound of your recorded speech. You do this by running the New User Wizard and selecting one of the recorder options as the dictation source. NOTE Steps 1 and 2 assume that you have already created a headset microphone user.
CHAPTER 15 Using a Handheld Recorder 3 On the Create User screen, enter a unique name for the user. Then select the appropriate recorder type from the Dictation source list. Use the following table as a guide for selecting a Dictation source and deciding what to do next. 192 D IC T AT IO N S OU R C E HO W TO PR OC E E D Dragon NaturallyMobile™ recorder connected to serial port Use the recorder as a microphone attached to your computer with the supplied serial cable.
CHAPTER 15 Using a Handheld Recorder D IC T AT IO N S OU R C E HO W TO PR OC E E D Olympus Digital recorder DS-150/650 Skip to step 5. Recording device plugged into Line-In jack Be sure the recorder is connected to your computer with a cable plugged into your sound card, and proceed to step 4. Digital recorder using sound files (.wav) on disk (includes the Sony® ICDR100 recorder) Skip to step 5.
CHAPTER 15 Using a Handheld Recorder 7 The screen that appears and what you do next depends on the recorder type you have selected. R E C OR D E R TY PE 8 194 HO W TO PR OC E E D Sony Memory Stick IC Recorder ICD-MS Click the “Sony Memory Stick Voice Editor” button and follow the instructions on the screen. Sony® ICD-BP recorder Click the “Digital Voice Editor” button and follow the instructions on the screen.
CHAPTER 15 Using a Handheld Recorder Dictating into your recorder When you speak to the recorder, do so in the same way you speak into a microphone while at the computer. Speak clearly, enunciate, and avoid mumbling. When dictating, keep the recorder’s microphone a consistent distance from your mouth. For most recorders, the microphone should be 1 to 2 inches from the corner of your mouth (check your recorder’s specific instructions).
CHAPTER 15 Using a Handheld Recorder The restricted command set When you are dictating into a recorder, most of the Dragon NaturallySpeaking® voice commands cannot be used effectively because they require that you see the results on a computer screen. The restricted command set, however, can be used without visual feedback when you are dictating into your recorder.
CHAPTER 15 Using a Handheld Recorder Transcribing recorded dictation Connecting a recorder to your computer Before Dragon NaturallySpeaking® can transcribe your recorded dictation, you must connect your recorder (or, in some cases, your recorder’s memory card) to your computer. Connect your recorder in the same way as you did when you created a user trained for your recorded speech.
CHAPTER 15 Using a Handheld Recorder illustration shows the text for the Sony® Memory Stick™ IC Recorder ICD-MS.) 4 Click the recorder icon. If you want to change the target window of the transcription, specify which commands Dragon NaturallySpeaking® will understand or change the recorder-specific options and click the Advanced button. For a more detailed description of the options, see the “The Advanced Settings dialog box” on page 201.
CHAPTER 15 Using a Handheld Recorder If you are using the Sony® Memory Stick™ IC Recorder ICD-MS, the Sony® Memory Stick™ Voice Editor dialog box opens. 6 If you are using the Dragon NaturallyMobile™ recorder, select the file or files you want to transcribe, and click the Transcribe button.
CHAPTER 15 Using a Handheld Recorder The Transcribe from dialog box opens. 4 Use the Transcribe from dialog box in the following manner to select the source of the dictation you want Dragon NaturallySpeaking® to transcribe, as well as other options that control the transcription: ■ If the dictation source is a wave (.wav) file, click Browse to locate the file.
CHAPTER 15 Using a Handheld Recorder Drag-and-drop transcription If you want to transcribe a wave (.wav) file, just drag the file to the DragonPad window or to the DragonBar and Dragon NaturallySpeaking® will begin transcribing it automatically. This is a shortcut from using the multistep method outlined above. Be sure that you have opened the correct user file before dragging and dropping.
CHAPTER 15 Using a Handheld Recorder closing the Transcribe a Recording dialog box. Make sure the window you select accepts text. Commands You can choose either the All Commands, Restricted Commands, or Dictation Only option. ■ “All Commands” enables all Dragon NaturallySpeaking® commands during transcription. Any command recognized in the recording is carried out. ■ “Restricted Commands” disables all but the restricted command set during transcription.
CHAPTER 15 Using a Handheld Recorder Troubleshooting If text doesn’t appear on the screen, check the following: ■ If you are using the Transcribe a Recording dialog box, did you click in a window after closing it? If you aren’t transcribing in the DragonPad window, you must click in the window in which you want the text to appear.
CHAPTER 15 Using a Handheld Recorder Using the Dragon NaturallyMobile recorder as a microphone If you have a Dragon NaturallyMobile™ recorder, you can use it as a microphone when it is connected to the computer. This feature is convenient for editing your transcribed text by voice. To use the recorder as a microphone: 1 Open the user you created for the Dragon NaturallyMobile™ recorder, if it is not already open. 2 Make sure the recorder is connected to the serial port of your computer.
CHAPTER 15 Using a Handheld Recorder ■ Like using a handheld microphone, using a handheld recorder keeps the microphone in a less consistent position in relation to your mouth than does a headset microphone. ■ Minicassette recorders and other analog models lose sound information in both recording and playback. They record only part of your voice, then play back only part of what they record to be processed by the sound card. Digital recorders that digitally transfer sound do not have this limitation.
CHAPTER 16 Customizing Dragon NaturallySpeaking Y ou can customize DragonNaturallySpeaking® to make it work better for your needs. The Options dialog box, for example, lets you change the spacing after periods, select what key turns the microphone on, and adjust other parts of the software. The Options dialog box From the Tools menu on the DragonBar, click Options. The dialog box that opens lets you customize some features of Dragon NaturallySpeaking®.
CHAPTER 16 Customizing Dragon NaturallySpeaking Correction options Correction options The first group of Correction options affect the Correction menu, which is the list of alternate recognitions that appears when you select words in your document. When you’ve learned the correction commands thoroughly, you may want to check “Show only the choices” to hide the instructions and commands that normally appear on the Correction menu.
CHAPTER 16 Customizing Dragon NaturallySpeaking TIP If you find that the Correction menu often misses the correct word, try increasing the number of choices displayed. When the “Anchor” option is selected, the Correction menu remains in the same location on-screen, instead of moving to a new place each time you make a correction. “Enable double-click to correct in DragonPad” opens the Correction window when you double-click on a word in the DragonPad.
CHAPTER 16 Customizing Dragon NaturallySpeaking Startup/Shutdown options Startup options Selecting “Microphone on (asleep) at startup” makes Dragon NaturallySpeaking® start up with the microphone on, but sleeping. This is useful if you have physical limitations that prevent you from using the keyboard or mouse to turn on the microphone. “Launch DragonPad at startup” opens the DragonPad each time Dragon NaturallySpeaking® is opened.
CHAPTER 16 Customizing Dragon NaturallySpeaking Shutdown options When you shut down Dragon NaturallySpeaking®, the program will ask you if you wish to save your user files. If you want Dragon NaturallySpeaking® to always save your user files without asking, select the “Automatically save user files without asking” option. When you save your document in Microsoft® Word, Corel® WordPerfect®, or the DragonPad, Dragon NaturallySpeaking® can save your dictation along with the transcribed text.
CHAPTER 16 Customizing Dragon NaturallySpeaking DragonBar options The control for the DragonBar mode lets you place the DragonBar at the top or bottom of the screen, make it a floating window you can position freely, make it “cling” to the top of whatever program you’re dictating to, or hide it altogether, leaving only an icon in the Windows® tray at the bottom of the screen. The “Show messages” and “Show extras” check boxes control whether information and status messages appear in the DragonBar.
CHAPTER 16 Customizing Dragon NaturallySpeaking Hot key options The microphone hot key lets you turn the microphone on and off. You can change it and six other hot keys on the tab Hot keys of the Options dialog box. To change a hot key, click on the button with the hot key’s name. A dialog box will appear titled “Set Hot Key.” Press the new key and click OK. For the Microphone on/off key, the default (automatically installed) choice of (+) on the numeric keypad is a good one for most people.
CHAPTER 16 Customizing Dragon NaturallySpeaking If you have a laptop or if you use a keyboard with no numeric keypad, it is best to change these default key settings to make them more convenient for you. Feel free to change the settings to choose whatever keys you prefer. The Microphone sleep/on key lets you set a key to switch the microphone between sleep mode (listening only for the words “Wake Up” or “Listen to Me”) and the on mode (listening to everything you say).
CHAPTER 16 Customizing Dragon NaturallySpeaking Text-to-speech options The Text-to-speech tab affects how Dragon NaturallySpeaking® reads text to you in its synthesized voice. See page 151 for instructions on using this feature. Move the Volume, Pitch, and Speed controls to change the sound of the computer’s voice. Click the “Read text” button to have the computer read the text in the Preview box. You can edit the Preview box text if you want.
CHAPTER 16 Customizing Dragon NaturallySpeaking Miscellaneous options The “Pause Required Before Commands” control affects the length of the pause required before commands. Leave this at the default setting. If your commands are being recognized as dictation or if Dragon NaturallySpeaking® is not recognizing commands, these problems may be related to the length of pauses. See “Troubleshooting” on page 221. The “Speed vs.
CHAPTER 16 Customizing Dragon NaturallySpeaking CD-ROM, or on a different computer on the same network. See “Backing up user files” on page 217 for instructions. The “Store corrections in archive” control allows you to save a certain amount of acoustic data. As you make corrections and perform additional training using the Acoustic Optimizer, Dragon NaturallySpeaking® stores this acoustic data in an archive and uses it to enhance recognition accuracy.
CHAPTER 16 Customizing Dragon NaturallySpeaking files to a CD or removable storage disk and store them away from your computer. To back up your user files, start Windows® Explorer and find the NaturallySpeaking® folder. For most users, this folder is in the directory C:\PROGRAM FILES\DRAGON . Open the NaturallySpeaking® folder. Inside will be a folder called Users, and inside that is a separate folder for each user on the machine. This folder with your user name is the one to back up.
CHAPTER 16 Customizing Dragon NaturallySpeaking style. If this box is not selected, Dragon NaturallySpeaking® types one space, which is the way books and other printed matter are typeset. Change this setting as you prefer.
CHAPTER 17 Troubleshooting I f Dragon NaturallySpeaking® is not working as you expect, the suggestions in this chapter can help you sort out what may be going on. When you’re troubleshooting problems, close all other applications, restart your computer, and start only Dragon NaturallySpeaking® (if the problem is one you can reproduce in this context). Running Dragon NaturallySpeaking® by itself simplifies the task of making the program work properly.
CHAPTER 17 Troubleshooting Each of these sound testing procedures tests your microphone and sound card in combination. If you have several microphones or sound cards, you can test each combination in turn, but there’s no way to test a microphone or sound card independently. Sometimes a microphone model that works well with one sound card will work poorly with another. If you are using a USB microphone, the sound card is included as part of the microphone and bypasses the sound card in your computer.
CHAPTER 17 Troubleshooting Fixing sound problems To fix sound problems, try these steps. As you make adjustments, use the Dragon NaturallySpeaking® Audio Setup Wizard to test sound quality automatically. ■ Make sure the microphone is positioned properly (see “Audio Setup” on page 18). ■ Check that the microphone is plugged into the mic jack on your sound card. ■ Disconnect your speakers from the computer, in case they’re interfering with the microphone signal.
CHAPTER 17 Troubleshooting on in Dragon NaturallySpeaking® and is not in sleep mode. Check that the window into which you want to dictate is active. To make a window active, click once on its title bar. To check that a window is active and can receive dictation, type a few characters on the keyboard and make sure they show up on your computer screen. Problems with commands Symptom: Commands are often typed as text.
CHAPTER 17 Troubleshooting Solution: There is no solution—you can select by voice only in supported applications. Very low accuracy Symptom: Recognition accuracy is very low (less than about 80 percent). Causes: This might be due to other programs competing with Dragon NaturallySpeaking® for system resources. Or, your sound signal may be of poor quality. Solutions: ■ Be sure that the microphone element is pointed toward your mouth (take off the windscreen to check).
CHAPTER 17 Troubleshooting Slow performance Symptom: The performance of Dragon NaturallySpeaking® is very slow in general. The computer lags far behind your dictation. Accuracy may also be very low (less than 80 percent). Causes: This might be due to other programs competing with Dragon NaturallySpeaking® for system resources. Or, your sound signal may be of poor quality, so that Dragon NaturallySpeaking® must spend processing time filtering the noise.
APPENDIX Commands List his appendix lists some of the Dragon NaturallySpeaking® commands. Most of the commands listed here are described in detail elsewhere in this guide. For more information about commands, follow the page references provided throughout the appendix. This appendix does not list all the Dragon NaturallySpeaking® commands. To see many more commands, use the Sample Commands window (see page 98) and the Command Browser (see page 98).
APPENDIX Commands List Controlling the microphone SAY TO Go to Sleep or Stop Listening Make the microphone stop listening temporarily. Wake Up or Listen to Me Reactivate the microphone when it’s sleeping. Microphone Off Turn the microphone off. (You cannot turn it back on by voice.) Controlling the DragonBar 228 SAY TO Give Me Help Open the Dragon NaturallySpeaking® online Help. Display Sample Commands See a list of available commands in the currently open applications.
APPENDIX Commands List SAY TO Edit Vocabulary Open the Vocabulary EditorTM. View NaturallySpeaking Options Open the Options dialog box. Show Extras Bar Display the Extras toolbar on the DragonBar. Hide Extras Dar Removes the Extras toolbar Start DragonPad or Open DragonPad Open the DragonPad word processor. Give Me Help Display Dragon NaturallySpeaking® online Help. What Can I Say Display the Sample Commands List. Close NaturallySpeaking Exit the Dragon NaturallySpeaking® program.
APPENDIX Commands List Controlling the DragonPad SAY TO Save Document Save the current document. Save File As Save the current document in a different location or using a different name. Print Document Print the current document. Print Page 1 to 3 Print the page range you specify. Display Toolbar Display the DragonPad toolbar. Start Playback Have your dictation played back to you. Find Word Use the Find tool. Quit DragonPad Exit the DragonPad.
APPENDIX Commands List Selecting text Selecting specific words SA Y TO Select glass Select a specific word or words that are visible on screen, in this example, the word glass. Select Again Select the same text again but in a different place that is also visible on screen. US/Canada: Select It was Through night Other Dialects: Select It was To night Select a range of words visible on screen. In this example, It was a dark and stormy night is the selected text.
APPENDIX Commands List Selecting a word or character SAY Select TH E N T HE N Next Word Previous Character Forward 2...20 Words Back 2...20 Characters Last TIP You can also say “Select Word,” “Select Line,” “Select Paragraph,” or “Select Character.” For more information about these commands, see “Selecting a word or character” on page 44. Selecting a document SA Y TO Select Document or Select All Select all the text in your document.
APPENDIX Commands List International Communications Alphabet When spelling in the Spell dialog box, you can use the International Communications Alphabet to enter letters. For a complete list of alphabet choices, see the online Help.
APPENDIX Commands List TO E N TE R SA Y — em dash – en dash - soft hyphen (nonbreaking space) nonbreaking space or nonbreakable space or no break space or unbreakable space Currency symbols When spelling in the Spell dialog box, you can enter the following special characters by voice. (If the program has trouble recognizing a character, try using the longest available spoken form.
APPENDIX Commands List TO E N TE R SA Y á, Á, é, É, í, Í, ó, Ó, ú, Ú, ý, Ý a accent acute or a acute Cap e accent acute or Cap e acute and so on à, À, È, è, ì, Ì, ò, Ò, ù, Ù a accent grave or a grave Cap e accent grave or Cap e grave and so on ã, Ã, ñ, Ñ, õ, Õ a accent tilde or a tilde Cap n accent tilde or Cap n tilde and so on ä, Ä, ë, Ë, ï, Ï, ö, Ö, ü, Ü, ÿ, Ÿ a accent umlaut or a umlaut Cap e accent umlaut or Cap e umlaut and so on â, Â, ê, Ê, î, Î, ô, Ô, û, Û a accent circumflex or a circu
APPENDIX Commands List TO E N TE R SA Y ª feminine ordinal š s wedge „ double comma Mathematical symbols When spelling in the Spell dialog box, you can enter the following special characters by voice. (If the program has trouble recognizing a character, try using the longest available spoken form.
APPENDIX Commands List Deleting and undoing SA Y TO Delete That Delete selected text. (For more information, see “Deleting specific words” on page 49.) Backspace Press the BACKSPACE key. To press it more than once, say Backspace 2, Backspace 3, and so on (up to 20). Undo That or Undo Last Action Undo the last action. Scratch That Erase the last thing you said or selected text. You can say “Scratch That” up to 10 times to keep erasing previous words or phrases.
APPENDIX Commands List Deleting the next or previous word or character SAY T HE N T HE N Delete Next Word Forward Character Previous 2...20 Words Back 2...20 Characters Last For more information about these commands, see “Deleting the next or previous word or character” on page 50.
APPENDIX Commands List Going to the beginning or end of a line SAY TH E N Go to Beginning of Line Move to Start of Line End of Line For more information about these commands, see “Going to the beginning or end of a line” on page 46. Placing the insertion point before or after a specific word SA Y TO Insert Before glass Place the insertion point before a specific word or words that are visible on screen. In this example, the insertion point is placed before glass.
APPENDIX Commands List Moving up or down a line SAY T HE N T HE N Move Up a Line or 1 Line Back 2...20 Lines Down Forward For example, you can say “Move Up a Line” or “Move Down 6 Lines.” For more information about these commands, see “Moving up or down a paragraph or line” on page 46. Moving right or left a word SAY T HE N T HE N Move Right a Word or 1 Word Forward 2...20 Words Left Back For example, you can say “Move Right a Word” or “Move Forward 6 Words.
APPENDIX Commands List Copying, cutting, and pasting text SA Y TO Copy Selection Copy selected text to the Clipboard. Cut Selection Cut selected text. Copy That Copy the selected text to the Clipboard. Cut That Cut the selected text. Paste That Paste the contents of the Clipboard. Copy All to Clipboard Copy all the text in your document to the Clipboard. For more information about these commands, see “Copying, cutting, and pasting text” on page 47.
APPENDIX Commands List NOTE In many applications the commands “Cap That,” “Capitalize That,””All Cap That,” and “No Caps That” work on the selection and on the last thing you said. All other capitalization commands work only on selected text. Capitalizing or uncapitalizing the next word you say SA Y TO Cap glass Start the next word with a capital, in this example, Glass. All Caps glass Type the next word in all capitals, in this example, GLASS.
APPENDIX Commands List Hyphenating or compounding text SAY TO Hyphenate That Hyphenate either the last thing you said or the selected text. Format That With Hyphens Hyphenate the selected text. Compound That Compound either the last thing you said or the selected text. Format That Without Spaces Compound the selected text. Formatting text Adding or removing bold, italics, and underlining SA Y TO Bold That Apply bold to the selected text. Italicize That Apply italics to the selected text.
APPENDIX Commands List Changing font face SAY T HE N Set Font Arial Format That Courier Courier New Garamond Helvetica Palatino Times Times New Roman For more information about these commands, see “Changing font face” on page 59. Changing font size SAY TH E N Set Size 8 Format That Size 10 point Set Font Size 12 any point size from 4 to 100, as well as 120 For more information about these commands, see “Changing font size” on page 59.
APPENDIX Commands List Changing font style SAY THEN Set Font Bold Format That Italics Bold Italics Underline Strikeout Plain or Plain Text or Normal or Regular For more information about these commands, see “Changing font style” on page 59.
APPENDIX Commands List Aligning text SA Y TO Center That or Format That Centered Center the current paragraph. Left Align That or Format That Left Aligned Left align the current paragraph. Right Align That or Format That Right Aligned Right align the current paragraph. For more information about these commands, see “Aligning text” on page 61.
APPENDIX Commands List Entering numbers TO E N TE R S AY 5 five or numeral five 23 twenty three 179 one hundred (and) seventy nine or one seventy nine NOTE: The word “and” is optional. 5423 five thousand four hundred (and) twenty three 5,423 five [comma] four twenty three 12,537 twelve thousand five hundred and thirty seven 142,015 one hundred and forty two thousand and fifteen 35.23 thirty five [point] two three 0.
APPENDIX Commands List TO E N TE R S AY 1/4 one fourth or one quarter 15/16 fifteen sixteenths or fifteen over sixteen 3 7/8 three and seven eighths or three and seven over eight 9/12 nine [slash] twelve or nine over twelve 5 3/56 five [space bar] three [slash] fifty six 130/70 one thirty over seventy V Roman five XXIV Roman twenty Roman four Telephone numbers TO E N TE R SAY 617-965-5200 six one seven nine six five fifty two hundred 1-800-555-1212 one eight hundred five five five o
APPENDIX Commands List Postal and ZIP codes TO E N TE R S AY 02460 oh two four six zero 02460-1458 oh two four six zero [hyphen] one four five eight NOTE: The hyphen is not optional.
APPENDIX Commands List Entering punctuation and special characters 250 TO E N TE R S AY TO E N TE R SA Y & ampersand or and sign * asterisk ’ apostrophe ’s apostrophe s @ at sign ` backquote ‘ open single quote or begin single quote ’ close single quote or end single quote “ open quote open quotes or begin quote or begin quotes ” close quote or close quotes or end quote or end quotes \ backslash / slash or forward slash :(space) colon : numeric colon ,(space) comma , n
APPENDIX Commands List TO E N TE R S AY TO E N TE R SA Y [ open square bracket or left square bracket US/Canada: open bracket or left bracket ] close square bracket or right square bracket US/Canada: close bracket or right bracket ( All Dialects: open parenthesis or left parenthesis US/Canada: open paren or left paren Other Dialects: open bracket or left bracket ) All Dialects: close parenthesis or right parenthesis US/Canada: close paren or right paren Other Dialects: close bracket or right br
APPENDIX Commands List Playing back and reading text Playing back dictation SA Y TO Play That Back or Play That or Play Selection Play back the selected text. Play Back Line Play back dictation for the current line. Play Back Paragraph Play back dictation for the current paragraph. Play Back Document Play back dictation for the whole document. Play Back Screen Play back dictation for the text in view.
APPENDIX Commands List Working with your desktop and windows Starting programs and opening documents and folders SA Y TO Start Calculator Start a program on your Windows® Start menu or desktop, in this example, Calculator. Start Mail Start your default e-mail program. Start proposal.doc Open a document on your Windows® Start menu or desktop, in this example, proposal.doc. Start My Documents Open a folder on your Windows® Start menu or desktop, in this example, My Documents.
APPENDIX Commands List Opening and closing menus SA Y TO Click File or File Open a menu or activate a menu command, in this example, the File menu. Cancel Close an open menu. For more information about these commands, see “Opening and closing menus” on page 107. Selecting buttons, tabs, and options SA Y TO Click OK or OK Activate a button or option, in this example, OK. Click Properties or Properties Activate a tab in a tabbed dialog box, in this example, the Properties tab.
APPENDIX Commands List Resizing and closing windows SA Y TO Click Maximize Maximize the active window. Click Minimize Minimize the active window. Click Restore Restore the active window to its previous size. Click Close Close the active window. Click Control Menu Open the Control menu for the active window. Click System Menu Open the System menu for the active window. For more information about these commands, see “Resizing and closing windows” on page 110.
APPENDIX Commands List The following commands work if you have a message selected in your Inbox or if you are currently in an e-mail message. Replying to, forwarding, sending, printing, and deleting e-mail SA Y TO Reply Mail or Reply Message or Reply To E-Mail or Reply To Message Reply to the sender of the current message. Reply to All Reply to all recipients of the current message. Forward Mail or Forward E-Mail or Forward Message Forward the current message.
APPENDIX Commands List Editing a message SA Y TO Go To To Field or To Move to the To field. In AOL only, you can say “Send To.” Go To CC Field or CC Move to the CC field. In AOL only, you can say “Copy To.” Go To BCC Field or BCC Move to the BCC field. Go To Subject Field or Subject Move to the Subject field. Go To Body Field or Body Move to the Body field. Go To First Field or First Move to the first field of the view. Go To Next Field or Next Move to the next field of the view.
APPENDIX Commands List Using Lotus Notes Lotus® Notes® commands are available only in Dragon NaturallySpeaking® Professional and higher editions. These commands let you control and navigate using Lotus® Notes®. Basic commands SA Y TO Move to Tab 1..10 Move to the respective Lotus® Notes® tab. Next Message Open the next message in the list. Previous Message Open the previous message in the list. Next Unread Open the next unread message. Open Document Open the selected document.
APPENDIX Commands List Using Microsoft Internet Explorer Navigating the Web SA Y TO Go to Address Move to the Address box. Click Go or Go There Go to the Web page specified in the Address box (same as pressing the ENTER key). Go to Favorite United Nations Go to a Web page on your Favorites list, in this example, United Nations. Refresh or Reload Refresh the current Web page (same as clicking the Refresh button).
APPENDIX Commands List Moving around a Web page SA Y Page Down TO Scroll down one screen (same as pressing the PAGE DOWN key). Page Up Scroll up one screen (same as pressing the PAGE UP key). Line Down Scroll down one line (same as clicking the down arrow in the scroll bar once). Line Up Scroll up one line (same as clicking the up arrow in the scroll bar once). Go to Top Scroll to the beginning of the Web page. Go to Bottom Scroll to the end of the Web page.
APPENDIX Commands List SA Y TO Choose 2 Select the image, option, button, and so on from the enumerated list of choices. You can say any number that appears in the list. Click Radio Button/ Radio Button Enumerate all option (radio) buttons on the page and go to the first one. Click List Box or List Box Enumerate all the boxes with a list of choices (drop-down lists) on the page and go to the first one. Show Choices Open a list of choices. Hide Choices Close a list of choices.
Index A abbreviations 75 accuracy improving 161, 179 measuring 161 troubleshooting 225 with a recorder 204 Accuracy Assistant 162 Accuracy Center 162 Acoustic Optimizer 163 acronyms 75 Active Accessibility 217 add a word 166 adding paragraphs, lines, and spaces 230 additional training 24 Advanced Settings dialog box 201 All Caps Off 57 All Caps On 57 All Caps That 58 All Caps [text] 57 America Online 85 American English 14 apostrophe ’s 72 applications opening 104 switching 105 assistant, working with 149 a
Index clicking the mouse 120 Command Browser 98, 165 Command Mode 82 commands browsing available commands 98, 100 training 178 troubleshooting 224 undoing 237 using with a recorder 196 which ones work in which programs 227 See also custom commands See also the Appendix for a list of commands composing. See dictation Compound That 74 compound words 73-74 contact names, adding 170 contractions.
Index Dictation Mode 82 documents moving to top/bottom 45 opening 105, 253 selecting all text in 44 Drag-and-drop transcription 201 Dragon NaturallyMobile recorder 190, 199 used as microphone 204 DragonBar 27, 32 Extras toolbar on 33 hiding 212 options 212 Tray Icon Only mode 212 DragonPad 27 E electrical interference 183 e-mail 85, 255 adding contact names 170 checking for new 86 closing 86 composing 86 deleting 88 dictating 87 forwarding 88 navigating fields 87 opening 86 printing 88 replying to 88 send
Index I L ICD-PCLINK 190 icons, selecting 109 importing commands. See custom commands, importing improving performance.
Index Move to Top 45 moving around a document 238 before/after specific words 46 to beginning/end of line 46 by paragraphs or lines 46 scrolling 111 to top/bottom of page 45 by words or characters 47 multiple users 17 MyCommands. See custom commands opening documents 253 e-mail 86 folders 105, 253 opening and closing menus opening applications 104 Options dialog box 207 options, selecting 108 254 P Page Down N 45 45 pages.
Index recorder correcting mistakes 203 improving accuracy with 204 installing software for 190 transcribing with 197 transcribing with Drag-and-drop 201 recorders proofreading with 148 removing Version 5 12 renaming commands. See custom commands, renaming Restore That 60, 243 restricted command set 196 Results Box options 212 Resume With 49, 196 retrain 165 revising text.
Index spelling as you dictate 52 spoken form 175 starting applications. See opening applications starting programs 253 Startup options 210 Step-by-Step commands.
Index W Wake Up 228 Web addresses 76, 90 What Can I Say 32 what’s new in version 6 3 windows closing 110, 255 resizing 110, 255 switching between 105 Word Properties dialog box 176 words adding 166-167 adding a list 172 changing properties 176 deleting 44, 49-50 moving to next/previous 47 placing insertion point before/after 46 selecting 43-44 training 178 workflow 141 written form 175 Y years 66 Z ZIP codes 70 270 Dragon NaturallySpeaking User’s Guide
Technical Support If you purchased your product directly from a certified ScanSoft Applications Solutions Partner, contact them directly for technical support. The answers to many Dragon NaturallySpeaking® technical support questions can be found on our Web site at www.ScanSoft.com/NaturallySpeaking/ support/. Information and Sales ScanSoft, Inc. 9 Centennial Drive Peabody, MA 01960 USA Web: www.ScanSoft.