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Table Of Contents
Dragon Installation and User Guide
Yourproductserial number
(theserialisprintedontheDVDsleeveandisalsoonthesplashscreenaccessible
byclickingAboutNaturallySpeakingintheDragonBar'sHelpmenu)
Whatyouweredoingwhentheproblemhappened
(forinstance:readingtextfortheMicrophoneCheck,readingatexttotrainDragon,
enteringtextinatableinMicrosoftWord2013...)
Anyerrormessagetext(beforerequestingsupport,considersearchingthewebby
inputtingthetextoftheerrorintoasearchengine)
Operatingsystem
Processortypeandspeed
Amountofmemory(RAM)
Amountoffreehard-diskspace
Soundcardnameandmodel
Microphonenameandmodel
Programlogfile(Dragon.log).
TofindtheDragon.log,selectStart>AllPrograms>Dragon
NaturallySpeaking>ShowDragonLog
Attachthelogfileifyousende-mailtotechnicalsupport.
Then, contact Support
n IfyoupurchasedyourproductfromacertifiedNuanceApplicationsSolutionsPartner,
contactyourproviderfortechnicalsupportdirectly.
n YoucanfindtheanswerstomanyDragonNaturallySpeakingsupportquestionson
n http://support.nuance.com/
n http://www.nuance.com/dragon/
Ifyourequiremoretechnicalassistance,contactSupportat:
n http://support.nuance.com/
Note:Nuancedoesnotprovidetechnicalsupportforhardwareissues.Ifyouareusinga
digitalrecorderandyouencounterhardwareissues,pleasecontactyourhardware
manufacturerforassistance.
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