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Table Of Contents
Dragon Installation and User Guide
Firefox:https://dnsriacontent.nuance.com/13/addons.html?lang=ENX&browser=firefox
Is your browser extension or plug-in enabled?
YourDragoninstallationincludesextensionand/orplug-inandfilesthatWebbrowsersuseto
provideyouwithfulltextsupport.Ifyouarehavingtrouble,makesuretheDragonweb
extensionisenabledforthebrowseryouareusing.Typically,youcandothisfromaToolsor
Optionsmenu.AfterenablingtheDragonwebextension,restartyourbrowser.Fordetails,
seeEnablingWebapplicationsupport.
Be careful when you upgrade!
WhenyouupgradeFirefox,makesureyouchoosetokeeptheDragonwebextensionactive
whenprompted,orFirefoxwillautomaticallydisableit.Ifthishappens,youcanre-enableit.
IfyouwererunningInternetExplorer8whenyouinstalledDragonandyouupgradeto
InternetExplorer9,youneedtoinstalltheDragonwebextension.Todoso,gotoyour
originalDragoninstallationfile(typicallythisislocatedonaDVD)andlaunchsetup.exe.
Whenyouseetheinstallationwizard,selecttheRepairoptionandclickNext.
Could there be an issue with the site?
Changesasitemakestoitslayoutorfunctionalitycancausecompatibilityproblemsfor
Dragon.Wemakeeveryefforttokeepupwiththesechanges,butifyouencounterdifficulties,
pleasecontactDragonNaturallySpeakingSupport.
Formoreinformation,seetheDragonNaturallySpeakingAdministratorGuideat
http://www.nuance.com/support,ortheTechnicalSupportKnowledgebase.
Are you using a different language?
TousetheDragonWebExtension,youmustsetthelanguageoftheWebapplicationtothe
samelanguageasyourtheuserprofile.IfyourprofileissetupinEnglish,youmusthaveyour
WebapplicationsetupinEnglish.TheDragonwebextensiondoesnotrequirethatyourWeb
browserbeinthesamelanguageasyourprofile,butitmustbeifyouwanttouseotherWeb
browsercommands.
Ifyouwanttoworkinadifferentlanguage,youcancreateanotheruserprofilewiththat
languageandloaditintoDragonwhenyouneedit.
Is the Dictation Box behaving in an unexpected way?
SometimestheDictationBoxmisunderstandsthecontextofwhatyou'reworkingonandit
displaystextyoudidn'tdictate,andthatyoucan'tedit.Thiscanhappenwhenthefocusofthe
applicationyou'reusingisonafieldyoucan'teditand:
n youintentionallyopentheDictationBox,or
n youspeakintoyourmicrophone,promptingtheDictationboxtoopenautomatically
Forexample,ifyouhaveyoure-mailapplicationopenwithaniteminyourmessagelist
selected,theDictationBoxmaydisplaytheheadertextofthatmessage.
Ifthishappens,justgototheDictationBoxandsayorclick"Cancel"tocloseit.
Are you trying to play back dictation?
ToplaybackdictationinWebapplications,pleaseusevoicecommandssuchas"Playthat
back,""Readthat,"and"Readselection."InWebapplications,Dragondoesnotsupport
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